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Reviewed April 12, 2018 via mobile

Photos on booking sites are very misleading!!!
Just returned from a 3 night stay and I’m very glad it was only 3 nights!!
Pros: very quiet
Cons: everything else! This hotel is too far away to walk to anything closer MRT is near china town - 18min Walk. Booked a superior room so dated and poorly maintained. We complained on arrival as we had to wait for 30 mins despite arriving after 2pm as our room was still being cleaned. After a 16 hour flight you think they would offer a drink but no. Our room was a twin despite asking for a double and they informed us if we wanted a double we could come back and check each day, which we didn’t bother with. We did ask to change room after our shower turned out to be broken but they wouldn’t change us to anything other than what we already had, all the rooms are bad water pressure and very hot water. Rooms were up clean and damaged. Would not stay again or recommend! Staff unhelpful and don’t us the grab taxi machines unless you have cash as unlike everywhere else in Singapore they do not take card.

Date of stay: April 2018
Trip type: Travelled as a couple
Thank PrincessPanoullie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FuramaRiverFront, Public Relations Manager at Furama RiverFront, responded to this reviewResponded April 12, 2018

Hi Princess Panoullie,

Greetings from Furama RiverFront, Singapore! Thank you for taking time to share your recent experience with us on TripAdvisor.

We truly appreciate the feedback with regards to your stay and would love to get in touch with you personally to hear more about it. Your valuable feedback has raise concerns that we would want to implement immediate corrective actions - if they are deemed necessary.

Please kindly email us at feedback.riverfront@furama.com.

Once again, thank you for your support and we look forward to hearing from you soon.

Warmest Regards,
Team Furama

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 12, 2018 via mobile

This is a tourist hotel and business travellers. It is located at Havelock Road and approx 300 meters away from Outram Park (purple/green lines) MRT. There have two levels for smokers and the rest are smoke free floors. One could walk to Tiong Bahru for variety of good Chinese food. If you choose to walk than taking MRT, you could walk to Clark Quay (2km) and Bugis (3.5km) and Sim Lim Square Electronic Mall (4km)

The room is comfortable, aircon is quiet for my room and water pressure is very good. One thing is lacking is there is no water spray for the bowel.

Room has plenty of universal plugs.

Date of stay: April 2018
Trip type: Travelled on business
3  Thank nelsonchee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 12, 2018 via mobile

Had an amazing stay at Furama Riverfront. The staff are amazing and couldn't be more helpful if they tried.
Definitely stay at this Hotel again. Hotel is very clean. Room was a good size. Concierge service is unbelievably good.

Date of stay: April 2018
Trip type: Travelled as a couple
2  Thank Donna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 11, 2018 via mobile

Location is quite good. Easy ti get some snacks at convenient store nearby. There is a shuttle bus to city center/shopping centers - reservation is required. Taxi is always available at entrance.

Receptionists are not really friendly, never see their smile while serving customers. It’s not acceptable in hotel industry. Concierge staff is friendly, helpful and attentive. Room attendant made up the room well.

Room and facilities are too old - need to be refurbished. Gym is small but swimming pool is awesome.

Spent three nights (2 rooms) here with family, it’s worth for money. Would love to come back.

Date of stay: April 2018
Trip type: Travelled with family
1  Thank kelvin_tiffany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 11, 2018 via mobile

Good location for Chinatown and Clarke Quay. Very good reception staff, lovely big room which was clean and comfortable. Easy to walk from here to many of the sights. Breakfast was rather busy most mornings.

Date of stay: February 2018
Trip type: Travelled as a couple
1  Thank AnonEastMidlands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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