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Shangri-La Hotel, Singapore
Ranked #10 of 317 Hotels in Singapore
Certificate of Excellence
Reviewed 3 March 2012

First time in a Shangri-La Hotel. The service and facilities were good. The breakfast was truly outstanding. Well located. Nice pool.

  • Stayed: March 2012, travelled on business
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1  Thank worldman1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,403 - 3,409 of 5,053 reviews

Reviewed 3 March 2012

We have stayed in this hotel a few times as a stop over to and from New Zealand. We do pay the extra for the Horizon Club room and facilities and each time have been delighted with the ambience and service. We think it is well worth it.

Staff are helpful and courteous.

The hotel pool and gardens are excellent for 'chill out' time after long flights and the hotel provides a shuttle to the shops of Orchard Road and the MRT. Equally, it is only a ten minute walk from the same places.

The Botanic gardens are only twenty minutes walk away providing another excellent option after hours on aircraft!

Breakfast is in a bright dining room with ample choice. Food is fresh and tasty.

This hotel provides the ideal combination of well-maintained and attractive outside space with easy access to transport to the attractions of Singapore. We would not want to stay anywhere else.

  • Stayed: February 2012, travelled as a couple
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3  Thank Potterers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 March 2012

We (2 adults, 2 kids 8 months and 2.3 years) stayed for 4 nights. Got up-graded from Horizon Premier Room (which is already super spacious) to Suite. Baby Cod as booked was already room, but they even provided Baby Shampoo, Body Wash etc. All staff very helpful and accommodating with children.
Breakfast at "The Line" is outstanding - so difficult to control yourself.
We did not use the pool, so the construction in Garden Wing did not bother us.
Well equipped gym overlooking garden / pool.

  • Stayed: February 2012, travelled with family
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2  Thank Ulrich H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 March 2012

The Shangri-la in Singapore keeps its promise of homely welcome, extremely welcoming and friendly staff, speedy check-in and check-out and probably one of the largest buffet spreads. Its a great hotel, situated conveniently though little expensive on the wallet.

  • Stayed: February 2012, travelled on business
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1  Thank Irfan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 March 2012

Nice and quiet location with good rooms, 50 TV channels, great breakfast, free shuttle bus to Orchard Road. No 1 choice in Singapore

  • Stayed: February 2012, travelled as a couple
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1  Thank Dusty747
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 March 2012

My friend and I arrived at the Shangri-La at 2am after traveling 24 hours from New York. We arrived with reservations for two rooms in the Tower Wing for non-smoking rooms made months in advance. You can imagine how we felt when we were escorted to our room on a smoking floor. As soon as I stepped out of the elevator I could smell it reeking. So we went back down to the lobby to be told they had nothing else for that night. We had to grin and bear the stench. We were not happy campers.

However, the next day we were sought out by Duty Manager Julian Wiederholz who with profuse apologies changed our rooms not to another room in the Tower Wing but to the ultra-luxurious Valley Wing which is a separate building with its own entrance, lobby, frontdesk, concierge and restaurant. All of this was done free of charge even though rooms in the Valley Wing go for more than twice the price of a room in the Tower Wing. And Mr. Wiederholz included free breakfast every morning of our one week stay. Rooms in The Valley Wing are huge and provide every amenity one could possibly want. Many thanks to Mr. Wiederholz for making what started out as a rocky stay a superb stay.

The Shang, living up to its reputation all over the world, is a superb urban resort with beautifully landscaped grounds and a lovely pool for relaxing. The hotel lobbies both for The Valley Wing and The Tower Wing are gorgeous. The Shang is located about three block from Orchard Road, the main shopping street in Singapore. The hotel provides free shuttle service to Orchard Road. Be advised that if you choose to walk, the walk back from Orchard Road is uphill.

  • Stayed: January 2012, travelled with friends
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1  Thank Palmtree2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 February 2012

Was there for work - the hotel is overall good, adequate room size for Singapore, and I like the fact that they have lots of elevators so we never have to wait long to go up/down.
The hotel is just a bit old. The location is a 7 minute walk from Orchard but it's a bit hilly so expect a little workout.

  • Stayed: February 2012
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1  Thank mrskosasih
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Shangri-La Hotel, Singapore

Address: 22 Orange Grove Rd | Orchard Road, Singapore 258350, Singapore
Region: Singapore > Singapore > Orchard Road
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Singapore
#3 Romantic Hotel in Singapore
#4 Spa Hotel in Singapore
#6 Business Hotel in Singapore
#10 Luxury Hotel in Singapore
Price Range: $346 - $532 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel, Singapore 5*
Number of rooms: 793
Official Description (provided by the hotel):
Regularly voted among the top hotels in the world, the Shangri-La, Hotel Singapore, set in 15 acres of tropical landscaped gardens, is a truly luxurious oasis in the centre of bustling Singapore, a short walk from the main shopping, entertainment and dining districts. The hotel comprises 792 elegant guestrooms and suites with three distinctive wings: the newly renovated Tower Wing, with its contemporary relaxed vibe, housing the executive Horizon Club rooms and family-friendly rooms and suites; the urban resort Garden Wing, set amongst lush tropical foliage; and the exclusive Valley Wing for the discerning traveller. 127 service apartments and 55 luxurious condominium units are also available for longer staying guests. ... more   less 
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Also Known As:
Shangri La Hotel Singapore
Shangri La Singapore

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