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2,817
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Reviewed 3 weeks ago via mobile

We were visiting Fullerton hotel area by bike on a nice Sunday evening when we saw a nice restaurant called The Clifford Pier. It seems belongs to hotel area. Amazing views when we seated on a table on the pier and were able to watch the water and light show in front of us done by Marina Bay Sands complex. Our waiter was amazing, excellent service done by Alif. He is a young guy and we fell like home. Next time at Singapure for sure we will come back and ask Alif to seat on the same table and order the same delicious food and beverage.

Stayed: October 2018, travelled with family
Thank Patricia P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GiovanniV1932, General Manager at The Fullerton Hotel Singapore, responded to this reviewResponded 3 weeks ago

Dear Patricia P

Thank you for your kind review.

We are delighted to receive your feedback and we'll be sure to share your compliments to Alif.

We certainly look forward to welcoming you back in the near future.

Your sincerely
Cavaliere Giovanni Viterale
General Manager

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Reviewed 4 weeks ago

I went for drinks to The Fullerton Hotel.

This is a beautiful hotel - grand and magnificent in every respect. It was formerly the General Post Office. It overlooks Marina Bay.

The service is of five star quality. i was impressed by all aspects of the hotel. The architecture and the interior design is of a very high standard. It is indeed a very luxurious hotel. Needless to say that the price of the drinks was on the high side as expected.

I noted that there was a fair mix of both business people as well as holiday makers.

  • Stayed: April 2018, travelled with family
    • Value
    • Service
Thank Mazmannan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GiovanniV1932, General Manager at The Fullerton Hotel Singapore, responded to this reviewResponded 3 weeks ago

Dear Mazmannan

Thank you for your kind review.

We are delighted to receive your feedback and we truly appreciate your kind compliments on the hotel. We look forward to welcoming you back in the not too distant future.

Yours sincerely
Cavaliere Giovanni Viterale
General Manager

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Reviewed 4 weeks ago via mobile

Organised an international advisory board meeting at the Straits Room. Good service and great food. The town restaurant has a large variety of food for their buffet spread. There is also good Chinese food at the hotel restaurant

Stayed: October 2018, travelled on business
1  Thank Szewee1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GiovanniV1932, General Manager at The Fullerton Hotel Singapore, responded to this reviewResponded 3 weeks ago

Dear Szewee1968

Thank you for your kind review.

We are delighted to receive your positive feedback and we look forward to welcoming you back in the near future.

Best regards
Cavaliere Giovanni Viterale
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

From the outside this hotel looked charming, grand and welcoming but the sting began from when we arrived. At 3pm we tried to check into our two interconnecting rooms both not ready (apparently the guests left late-not our problem) and told us to come back in an hour. They offered as a gesture a complimentary lunch in the bistro (only to try and bill us in poor taste for it on departure). After being told the rooms would be read at 4pm the rooms still were not ready. Ok why couldn’t you stick to your word guys now you are annoying? Finally at 4.30 pm we got into our rooms. Seriously how long does it take to get two rooms ready when you knowingly have clients waiting, inconvenienced and annoyed? Our appointment plans were mucked around as a result but they didn’t care. For a hotel of this calibre they need to get their act together. Pool deck area overcrowded and no where to sit.

Won’t recommend staying here as you can’t depend on a reliable check in you have paid for and pool area can’t sit back and enjoy. Jade restaurant was nice, rooms well appointed but you’ve lost us; we are going elsewhere. Sing has lots of great choice.

Stayed: October 2018, travelled with family
Thank Felicity K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GiovanniV1932, General Manager at The Fullerton Hotel Singapore, responded to this reviewResponded 4 weeks ago

Dear Felicity K

Thank you for taking the time to review your recent experience at The Fullerton Hotel Singapore.

It is disappointing to learn of your less than satisfactory stay experience and we truly appreciate you taking the time to share your feedback with us as it gives us the opportunity to improve the service we provide to all our guests

We are truly sorry for the service shortfalls you experienced during your stay with us. Please be assured that I have personally shared your comments with the relevant department heads to further improve the areas you have highlighted in the review.

We hope to welcome you back again in the near future.

Best regards
Cavaliere Giovanni Viterale
General Manager

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Reviewed 4 weeks ago

We came for a staycation. As our room was not available, the manager Roszel Marop went out of his way to get us a room with the same view and a balcony. We had an amazing weekend. Room service was tasty and speed. Breakfast had a wide international selection and the location of the Fullerton at the mouth of the Singapore river speaks for itself. Staff was friendly and smiling.

Stayed: October 2018, travelled as a couple
Thank pleneuf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GiovanniV1932, General Manager at The Fullerton Hotel Singapore, responded to this reviewResponded 4 weeks ago

Dear pleneuf

Thank you for taking the time to share your recent stay experience with us.

We are delighted to know that you had a wonderful staycation with us and we truly appreciate your kind compliments on the hotel as well as our team members. We'll be sure to share your kind words to Roszel and we hope to have you back in the not too distant future.

Best regards
Cavaliere Giovanni Viterale
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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