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Reviewed April 1, 2018 via mobile

The decor is fantastic. The staff amazingly helpful. Great location in Chinatown. I didn’t try try the restaurant as i was looking for local food. The staff had great uniforms and the night staff truly amazing characters.

Stayed: April 2018, travelled as a couple
Thank GreyNomad1959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheScarletSgTeam, Group Operations Director at The Scarlet Singapore, responded to this reviewResponded April 3, 2018

Dear GreyNomad1959,

Gracious greetings from The Scarlet Singapore! Thank you for awarding us with 5 stars!

My team and I are truly grateful for your generous compliments on the hotel decor, service and location. Check out the "Explore" section on our website for dining and entertainment recommendations within close proximity to us.

Thank you once again for making The Scarlet Singapore as your accommodation of choice in Singapore – we look forward to welcoming you back again.

Graciously yours,
Manoharan Mannarlingam
Group Operations Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 31, 2018

Overall we had a great three-night experience at this one-of-a-kind boutique hotel. The converted shophouse format is really unique and the location excellent for Chinatown and the Colonial area. The breakfast spread was pretty decent and good quality at the associated cafe downstairs, complete with choices such as oatmeal, Asian noodle dishes, bacon, scrambled eggs and an assortment of Italian cheeses. I loved the background to this Italianate cafe, which is owned by a Singapore-Italian couple (she-he) – there are pretty pics on the wall of them on truffle hunts in Italy, and so on ... very personable and charming.

The main downside to report is how small the room was (by any standard), despite paying for the top-category room and requesting a good size by email. It was also L-shaped, curiously. Also, there is no fan in the small bathroom, making bathroom smells linger longer than usual.

On the first day we returned after a long spell of sightseeing only to find that the room had not been serviced – despite hanging the 'Clean Me' sign outside. We had to wait in the reception room for 20 minutes while cleaning took place.

  • Stayed: March 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
2  Thank Peter S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheScarletSgTeam, Group Operations Director at The Scarlet Singapore, responded to this reviewResponded April 3, 2018

Dear Peter S,

Gracious greetings from The Scarlet Singapore! Thank you for taking time to share a detailed review of your stay with us.

I'm glad to hear that you appreciated the charm of our heritage building, our amazing location as well as breakfast at the lovely Casa Tartufo. Their signature Tajarin pasta is a must-try during lunch or dinner!

As you have mentioned, The Scarlet Singapore was converted and meticulously restored from a heritage building (comprising a combination of 13 shophouses built in 1868 and an 1924 Art Deco building), all our rooms have unique layouts and configurations. You can try a different room or suite category each time for a different experience! Thank you for your feedback on the bathroom and housekeeping. We will review how we can further improve for a better guest experience.

It was our pleasure to have you as our guest. We hope to see you again!

Graciously Yours
Manoharan Mannarlingam
Group Operations Director

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Reviewed March 30, 2018 via mobile

Really liked the Scarlet. Full of historic charm. The breakfasts, including made to order eggs, were delicious and relaxing in the charming ground floor restaurant. Great coffee and friendly waiter. The location near the subway and Chinatown sites made sightseeing easy. Had a second floor room which oozed charm and had a view of the Buddhist temple.

Stayed: March 2018, travelled solo
Thank NWtraveler425
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheScarletSgTeam, Group Operations Director at The Scarlet Singapore, responded to this reviewResponded April 2, 2018

Dear NWtraveler425,

Gracious greetings from The Scarlet Singapore! Thank you for giving us a 5-star review.

We are delighted to hear that you appreciated our unique charm. We are fortunate that we are so well-located in the heart of Chinatown and within walking distance to several interesting districts. We hope your stay was full of new discoveries which our historical enclave offers.

It was a pleasure to have you as our guest. We hope to see you soon for another unforgettable stay at The Scarlet Singapore.

Graciously yours,
Manoharan Mannarlingam
Group Operations Director

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Reviewed March 27, 2018

I just returned from a 2-night stay at the Scarlet. I selected this hotel for it's proximity to Chinatown attractions that I was interested in.

Pros:
- Someone else has mentioned it- but this hotel smells very nice. It's silly to say, but it is nice to walk into.
- LOCATION. If you're interested in Chinatown market, Buddha Tooth Museum, or Sri Mariamman Temple, this is a great spot. It's also just a block from the bus stop (even the hop-on bus).
- Feels safe
- Quirky and unique vibe
- Comfortable bed and nice room
-Pool and spa have great views
- Staff were quick to bring me an iron

Not-so-Greats:
- I booked a balcony room, which was useless. The balcony has absolutely no view down the street. You can only see the parking garage across the street- literally. Don't waste the money on a balcony.
- There is a club next door. I arrived on a Saturday and all I could hear until 3am was LOUD club music and partying. The windows are not at all good buffers of sound. It was obnoxious.
- The restaurant hotel is a 3 of 5 stars. Pretty poor breakfast selection.
- No drop of Keurig-type of coffee maker. Instant coffee only- yuk.

All said, I do not regret my decision to stay here. It was a pleasant stay, but I would only suggest it for 1 or 2 nights. Longer stays, this might not be plush enough since the hotel is so small and amenities are lacking. If you're looking to explore Chinatown, there couldn't be a better hotel location.

Room Tip: Avoid balcony- waste of money
  • Stayed: March 2018, travelled on business
    • Value
    • Rooms
    • Service
1  Thank megannau10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheScarletSgTeam, Group Operations Director at The Scarlet Singapore, responded to this reviewResponded March 28, 2018

Dear megannau10,

Gracious greetings from The Scarlet Singapore! We appreciate you taking the time to write a detailed review of your stay with us.

If you want to explore various places of attraction in Singapore, you made the right choice to stay with us! Our location in Chinatown juxtaposition with the Central Business District brings great convenience to our guests. We are within walking distance to a diverse range of entertainment options, which unfortunately meant that sometimes there might be external noises that can be heard from some rooms. Please accept our apologies for the inconvenience caused. We have since taken it up with the relevant parties to minimise the noise level surrounding the hotel.

Thank you for your comments on the room amenities and breakfast. Your feedback is valuable to us as we work continually to enhance our guests' experience and anticipate their needs.

It was a pleasure to have you as our guest. We look forward to seeing you again.

Graciously Yours
Manoharan Mannarlingam
Group Operations Director

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Reviewed March 27, 2018 via mobile

Friendly staff, cosy hotel in perfect location right in the heart of china town and local bars . Highly recommend as a change to the normal business hotels . Also well priced in a normally expensive city .

Stayed: March 2018, travelled on business
Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheScarletSgTeam, Group Operations Director at The Scarlet Singapore, responded to this reviewResponded March 28, 2018

Dear David W,

Gracious greetings from The Scarlet Singapore! A big thank you for your 5-star review and endorsement!

We are glad to know that you enjoyed your time with us and found our location perfect. We never run out of dining and nightlife options here!

It was a pleasure to have you as our guest. We look forward to seeing you again.

Graciously Yours
Manoharan Mannarlingam
Group Operations Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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