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Reviewed April 1, 2018

We stayed only 2 days but we had a great time staying at this hotel. Special Wet Wet Wild ticket for hotel guest. This is very good deal and location was very near to the shopping mall downtown east. Bus stop also near.

Stayed: February 2018, travelled with family
Review collected in partnership with this hotel
Thank kantorwmb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NTUC-Club, Manager at D'Resort at Downtown East, responded to this reviewResponded April 2, 2018

Dear kantorwmb,

Thank you for staying with us at D'Resort @ Downtown East. We are delighted to hear of your wonderful recommendation and glad that you have enjoyed your stay with us.

We certainly hope to welcome you back to D'Resort in the not too distant future.

Best Regards,
Guest Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 31, 2018 via mobile

Hotel branded itself as family friendly but they have a 11pm rule where all hotel guests AND their friends can make as much noise as they want which means if your kids go to bed by 8pm or 9pm like normal kids do they don’t get to sleep until it’s 11pm .

The management ignored me twice when I called tfor them to ask the people right outside our room to keep the noise level down. In fact the whole hotel is like a jungle in a full moon and it is soooo noisy .

I will never come back to this hotel again and will recommend families with young kids to never stay in this hotel unless of course they go to bed after 11pm.

Stayed: March 2018, travelled with family
Thank Angela L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NTUC-Club, Manager at D'Resort at Downtown East, responded to this reviewResponded April 2, 2018

Dear Angela L,

We are sorry to learn of your unpleasant experience during your recent stay with us. We have taken note of your feedback and will look into the issues mentioned.

We believe that your constructive feedback will enable us to strive towards delivering excellent service and continuously seek to improve and exceed our guests’ expectation.

Once again, thank you for your feedback and we look forward to your continuous support.

Best Regards,
Guest Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 29, 2018

Alot of halal food eateries around, there was quite abit to do for the kids. Very nice and new hotel interiors, however for huge family gatherings its not really suitable as there as tendency that you would get a higher level unit and your bbq pit will be on ground level hence superrrrr inconvenient. Otherwise, all is great!

Stayed: February 2018, travelled with family
Review collected in partnership with this hotel
Thank nurazirasamsuri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NTUC-Club, Manager at D'Resort at Downtown East, responded to this reviewResponded April 2, 2018

Dear nurazirasamsuri,

Thank you for staying with us at D'Resort @ Downtown East. We are thrilled to hear of your wonderful recommendation and glad that you have enjoyed your stay with us. We look forward to welcoming you back soon!

Best Regards,
Guest Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 29, 2018

as nice as legoland theme room, this time I stay is a full of sea animals decoration room. assume like i am sleeping with the sea animals swmimming in the sea. I am staying at the last level with a small garden and there is a indoor playground

Room Tip: rainforest family
Stayed: March 2018, travelled with family
Review collected in partnership with this hotel
Thank Eileen p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NTUC-Club, Manager at D'Resort at Downtown East, responded to this reviewResponded April 2, 2018

Dear Eileen p,

Thank you for sharing the beautiful review with us. We are happy to hear that you have enjoyed your stay with us and love our family theme room.

We look forward to welcoming you back soon!

Regards,
Guest Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 28, 2018 via mobile

The customer service is very good and they are very helpful to us. Whatever we need they will be more then willingly to help. The cleaners also did a very good job by cleaning our room neat and tidy and we will definately come back.

Stayed: March 2018, travelled with friends
Thank JordonK23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NTUC-Club, Manager at D'Resort at Downtown East, responded to this reviewResponded April 2, 2018

Dear Jordon K,

Greetings from D'Resort at Downtown East!

Thank you for taking the time to share your positive experience with us. We are delighted to know that you have enjoyed your stay with us and we are very happy that our staff was able to create a memorable experience for you.

We certainly hope to welcome you back to D'Resort in the not too distant future.

Best Regards,
Guest Services Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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