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“Beyond taste and service”
Review of Putien

Putien
Ranked #1,608 of 12,351 Restaurants in Singapore
Restaurant details
Reviewed April 4, 2018 via mobile

We only stayed in Singapore for three days, but I came to this restaurant twice. Putien in Resort Santosa is the one. As the topic suggests, this restaurant goes beyond food and service. In this super busy restaurant, long queue is expected, but the service trainee, Kah Seng managed the queue so well. From lunch to dinner time, he is always standing at the counter (as the picture showed), delivers cold plum juice while he is sweating. He can take orders for the waiting queue while shouting out loud enough to the waiting crowd of who is next to go in. He stays calm while waiting guests are impatient. He always explains and keeps everyone updated of the seating situation. In this hot and humid weather, I think only monks can do it. Just want to say Thanks to him for his outstanding service. He is not the only star. All staffs inside are friendly and knowledgeable about the menu. They make children smile by giving them happy balloons. This is not just a restaurant business; this is indeed a happy business. Keep delivering happiness to every guest. We will come back again.

Thank HowardL1203
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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6 - 10 of 53 reviews

Reviewed January 22, 2018

I have been to Putien (other outlets) before a few years ago and do like the food, especially the fried bee hoon. However, the quality did not seem to be as good as I used to remember.

We wanted to order a deep fried fish but instead ordered the pan-fried fish with sauce instead. This dish is not too bad for is a little pricey.

Overall, the quality is average.

Service, however, is good. The service attendant who serves us is very attentive to details.

Thank paullim2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 13, 2018

Good place for Chinese Food during our 3 nights stay.
Taste good and authentic.
A little bit pricey but worth it

Thank ZhangYG12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 29, 2017

Putien food is always nice. Service is good. Unfortunately, some dishes were unavailable when we were there during the Festive season. The staff however not very good at judging whether we over ordered or not, for a big group, so we have to pack plenty of the leftovers.

Overall service and the food is good. Price also reasonable.

    • Value
    • Service
    • Food
Thank Wiwan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 28, 2017

The service at this Branch was very good. The staff are very friendly and helpful.
This Branch is clean and cosy, but not a very big one in terms of tables.
The food was good and fresh. My grandson was offered a Kid's meal FOC once we have settled down at our table. The serving style at this Branch is rather different from the rest of their Branches is:
the noodles are served in individual bowl instead of plate in Small/Medium/Big size.
Due to hollday season, the outlet was packed with customers. Therefore serving may takes a little longer.
For tourists visiting Sentosa, please give it a try.
26/12/2017

Thank Lee H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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