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Petter N

Very satisfisfied!

Review of RQ Santiago
5.0 of 5 bubblesReviewed Dec 16, 2019
Excellent loacation, close to the old town. Helpful english speeking staff. Nice room with all the equipment you need. The view from 19th floor was excellent. Clean and dayly service. Not the biggest brakefast bufet, but good enough.
Date of stay: November 2019
Trip type: Travelled as a couple
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Eduardo I, Director de Relaciones con Clientes at RQ Santiago, responded to this review
Responded Dec 24, 2019
Thak you for the great review.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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8 - 13 of 904 reviews
Reviewed December 15, 2019

Nice hotel, close to the city Centre and not far away from the airport bus stop. Clean room, good shower, comfortable bed, friendly stuff, shop and Starbucks nearby, great view! Breakfast not the best, but still ok.

Date of stay: November 2019
Trip type: Travelled as a couple
Review collected in partnership with this hotel
1  Thank Olga N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Eduardo I, Director de Relaciones con Clientes at RQ Santiago, responded to this reviewResponded December 24, 2019

Thak you for the great review.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 14, 2019

Good location and Service, good locatioan and Service, good location and Service, good location and Service, good Service and location, good Service and location, fine location and staff, fine staff and location

Date of stay: November 2019
Trip type: Travelled as a couple
Review collected in partnership with this hotel
1  Thank tapiojala
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Eduardo I, Director de Relaciones con Clientes at RQ Santiago, responded to this reviewResponded December 24, 2019

Good guests too!

Thank you for the nice comment.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 25, 2019

We had a reservation for today till Monday. Considering the situation of the country and also that we couldn’t take the plane because it was canceled by the same reason the hotel didn’t provide us a solution instead they didn’t answer and take responsibility.

Date of stay: October 2019
Trip type: Travelled as a couple
1  Thank Mathias M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Eduardo I, Director de Relaciones con Clientes at RQ Santiago, responded to this reviewResponded December 24, 2019

There was always a solution. We sent you emails about.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 5, 2019

Great option if you are visiting Santiago. I am not happy with Trip advisor platform telling me I must write 200 words. The hotel was great. I must continue writing so I will say the breakfast was wonderful

Room tip: Careful while getting into the bathtub. I’m the athletic type, but it’s pretty high and could be challenging if you have mobility problems.
Date of stay: September 2019
Trip type: Travelled solo
Review collected in partnership with this hotel
1  Thank Drreysmith
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Eduardo I, Director de Relaciones con Clientes at RQ Santiago, responded to this reviewResponded October 16, 2019

I agree with you... Sometimes it´s not necessary say too much to express what we feel... I need to write more now, to complete what tripadvisor require... We love you... bye... come back soon...

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 9, 2019

Hotel is centrally located. We arrived at noon and have a half day tour at 3:00 PM The staffs were helpful, they stored our luggages and prepared the paper work and have the rooms ready when we come back from our tour. The rooms were clean. Breakfast was good..

Date of stay: March 2019
Trip type: Travelled with friends
Review collected in partnership with this hotel
1  Thank Experience822273
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Eduardo I, Director de Relaciones con Clientes at RQ Santiago, responded to this reviewResponded April 11, 2019

Thank you for sharing your experience. We are glad to know that it was perfect!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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