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Chris Columbus

It is what it is

Review of RQ Santiago
3.0 of 5 bubblesReviewed Feb 18, 2020
Exactly as the heading states, you get what you pay for. No early check in, but we left our luggage in a secure room and set off to explore.
The room was on the 19th floor without a view of the city. Clean with air-con. Breakfast was also on the 19th floor, so forget a lie in, you could hear them laying out the breakfast from early.
It's more an apartment block than hotel.
Good location near the Intel Tower, a good landmark for taxis (£4.00 sterling for a twenty minute journey), but near to the Plaza Italia, demos every Friday not so safe..
Date of stay: January 2020
3.0 of 5 bubblesValue
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
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Reviews (904)
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6 - 11 of 904 reviews
Reviewed January 8, 2020

Central location although tucked away so initially difficult to find. Staff very friendly. Room large with kitchen facilities, microwave, kettle etc. A bit dated and worn in places. Breakfast a basic continental but adequate.

Room tip: The open landing type breakfast room in on 19th floor right outside bedrooms.
Date of stay: January 2020
    • Value
    • Location
    • Service
1  Thank J7932WHlindar
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 16, 2019

Excellent loacation, close to the old town. Helpful english speeking staff. Nice room with all the equipment you need. The view from 19th floor was excellent. Clean and dayly service. Not the biggest brakefast bufet, but good enough.

Date of stay: November 2019
Trip type: Travelled as a couple
Review collected in partnership with this hotel
1  Thank Petter N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Eduardo I, Director de Relaciones con Clientes at RQ Santiago, responded to this reviewResponded December 24, 2019

Thak you for the great review.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 15, 2019

Nice hotel, close to the city Centre and not far away from the airport bus stop. Clean room, good shower, comfortable bed, friendly stuff, shop and Starbucks nearby, great view! Breakfast not the best, but still ok.

Date of stay: November 2019
Trip type: Travelled as a couple
Review collected in partnership with this hotel
1  Thank Olga N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Eduardo I, Director de Relaciones con Clientes at RQ Santiago, responded to this reviewResponded December 24, 2019

Thak you for the great review.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 14, 2019

Good location and Service, good locatioan and Service, good location and Service, good location and Service, good Service and location, good Service and location, fine location and staff, fine staff and location

Date of stay: November 2019
Trip type: Travelled as a couple
Review collected in partnership with this hotel
1  Thank tapiojala
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Eduardo I, Director de Relaciones con Clientes at RQ Santiago, responded to this reviewResponded December 24, 2019

Good guests too!

Thank you for the nice comment.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 25, 2019

We had a reservation for today till Monday. Considering the situation of the country and also that we couldn’t take the plane because it was canceled by the same reason the hotel didn’t provide us a solution instead they didn’t answer and take responsibility.

Date of stay: October 2019
Trip type: Travelled as a couple
1  Thank Mathias M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Eduardo I, Director de Relaciones con Clientes at RQ Santiago, responded to this reviewResponded December 24, 2019

There was always a solution. We sent you emails about.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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