I liked this place much more at the end of 3 days than I did the first morning. Like a lot of travelers to Chile, we took the night flight into Santiago, so we (family of 5 with 3 kids) were very tired. We just wanted a place to put our bags and maybe shower before hitting the city. It was 8 in the morning, so we didn't expect the room to be ready. But, we were surprised when the front desk said that the room was actually open and he would call to see if we could get in early. That part was helpful, but then his cleaning staff proved to be inflexible. they refused to change their schedule around so it would still not be ready until 2p (original time). Could we at least get a bit of breakfast? Again, he helpfully agreed to make a few calls. We knew that we would not eat our breakfast on Day #3, so I asked if we could trade that one for a nice break today. After another call, again we were shut down. We could eat there, but his boss wanted $10 per person for the "extra meal". But, it's not extra, I protested. No luck. So, we dropped our bags and walked out onto the streets of Santiago tired, dirty and feeling almost homeless. WE did find a good bakery, where we had a nice little breakfast for $10 total, instead of the proposed $50.
I will say that my experience with the staff improved after that first morning, and overall I found this to be a cute and comfortable place. Their family suite on the top floor was perfect for our family o 5, as was the location. It is pricey, as other reviewers had said, but given the location near the metro in the nice area of providencia, I found the value to be fair.
If we had just been shown a bit more flexibility on that first day, I could have given these guys a 5.
- Official Description (provided by the hotel):
- Meridiano Sur, Petit Hotel, is a city hotel, with "chilean identity" that has a friendly, peaceful and non invasive atmosphere.The best location in Santiago's heart, near to the main city attractions and steps from renowned restaurants, pubs, ice cream stores, shopping stores, etc. Located in the Providencia neighborhood, 10 minutes from downtown Santiago and the bohemian Bellavista neighborhood.Friendly staff, always willing to guide our guests in their tourist matters.It is always a pleasure to welcome the guests and make your stay a pleasant experience in our hotel and city.The hotel has 9 rooms:•Six double rooms and two singles. They are not very spacious but have all the facilities needed to give you a pleasant stay.•A spacious room, bright and family, located at the top of the hotel, for up to four people.•All rooms with private bathroom, heating, air conditioning, safety deposit box (notebook size), satellital TV and landphone. Hotel with Wi-Fi signal.•The rate includes a delicious, healthy and abundant breakfast. ... more less
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