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schultz2018

Visit to Santiago de Chile

4.0 of 5 bubblesReviewed Apr 24, 2018
The Heidelberg house had nice rooms, good service and a tasty breakfast. I enjoyed the location of the Heidelberg Haus in Providencia very much - I feeled very confident and the neighbourhood was quiet.
Date of stay: April 2018
Trip type: Travelled on business
Review collected in partnership with this hotel
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26 - 31 of 436 reviews
Reviewed February 16, 2018

How wonderful to be welcomed by the Heidelberg Haus, on the first day, as well as each time we returned. Special thanks to Felipe and Luciano, who not only helped us with problem solving, but were full of suggestions to make our time in Santiago more enjoyable. We are returning to Santiago soon, and look forward to staying at Heidelberg Haus for another week. The kitchen makes it easy to have a light breakfast (although full breakfast available downstairs), or lunch or dinner. Chileans eat late, so some nights, after a big late lunch, it’s easier to make an avocado and tomato salad and put your feet up and enjoy a glass of wonderful Chilean wine. Apartments have everything you need...except air conditioning. The fans provided do a pretty good job, even in 30C weather. The owners choose not to have air conditioning, working towards self-sustainability with solar panels on the roof to heat water etc.

Date of stay: February 2018
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank PerseidVancouver
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 27, 2018

An excellent Apartotel in a good, safe residential location in Providencia. Staff very helpful and friendly. Fresh and tasty breakfast. Walking distance to shops, restaurants & metro. Highly recommended and good value.

Date of stay: January 2018
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank claremartland
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luciano T, Gerente at Heidelberg Haus Apart Hotel, responded to this reviewResponded January 29, 2018

Dear Clare,
Thank you very much for your words.
I am glad you first stay was good.
I hope your bycicle trip is very beautiful.
See you in March!
Best Regards,
Luciano Tagle (Manager)

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Reviewed January 17, 2018

To stay here is so easy, the filing is so great, the apartment is lovely, the service is of that kind that everything happens in a proper manner, the location is also great. I love the place and looking forward to stay here again.

Room tip: Just enjoy them
Date of stay: August 2017
Trip type: Travelled solo
Review collected in partnership with this hotel
1  Thank vidis111
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luciano T, Gerente at Heidelberg Haus Apart Hotel, responded to this reviewResponded January 18, 2018

Dear Sir/Madam,
Thank you very much for your words, it is a compliment to us.
We are glad to know that you had a pleasant stay with us.
We hope to see you again in Heidelberg Haus.
Best Regards,
Luciano Tagle (Manager)

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Reviewed March 29, 2017

We (2 couples) enjoyed our stay at the Heidelberg Haus Apart Hotel. Our 1-bedroom apartments were clean and quiet. They were a bit warm as there is no air conditioning, but fans were provided and with open windows and the fan, we weren't uncomfortable at night. Our apartments were also located on the 4th floor and with no elevator, I would advise those with mobility issues to request a lower floor. Another issue for us was the distance of the hotel from "downtown" Santiago. The closest Metro stop was a good 20 minutes walk away, so we needed to factor in walking+transportation time every time we went out. Still, the hotel was a pleasant place to stay for a few nights and reasonably priced for what you get. Staff were friendly, but in general non-English speakers if this is a problem for you. If we needed a place to stay long-term in Santiago (i.e. for work) we would definitely stay here again; if we were going to be tourists for another few days, we would choose accommodation that was closer to the downtown or a Metro stop.

Room tip: No elevator, so avoid higher floors if you have mobility issues
Date of stay: March 2017
  • Trip type: Travelled with friends
    • Sleep Quality
    • Rooms
    • Service
2  Thank twinssing
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 21, 2017

This was a great value apartment hotel in a fabulous location. We loved the peace of the little square and off the busy streets of the city. The apartment was extremely spacious, with a sitting/dining room, a small kitchen area and a bedroom. It was great to have all that space and the wonderful thing was the balcony with the view of the Andes, when they were visible – usually at dust and early in the morning. It would have been great to have air conditioning but the temperatures were exceptional at 37 degrees and for the price it was good. The staff were great and helped with taxis and printing off boarding passes etc. Just one negative and that is housekeeping does need more attention. The cleaning was not the best. Altogether thought a nice hotel in a great location.

Date of stay: January 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
2  Thank Lllamaheaven
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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