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1 - 6 of 436 reviews
Reviewed February 6, 2024

Very good and friendly staff, speaking English and Spanish. 5 parking spaces in the premises.

Not ideal for long stays: no laundry service nor washing machine. No lift in the building for big suitcases up to 4th floor.

Date of stay: January 2024
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank CBDA_DD
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luciano Tagle, Director General at Heidelberg Haus Apart Hotel, responded to this reviewResponded February 7, 2024

Dear guest,
Thank you for your comment.
We hope that despite the inconveniences, you had a pleasant stay.
Kind regards,
Luciano Tagle - Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 30, 2024

Excellent location, friendly and reliable staff, clean rooms with many amenities. We appreciated the well-stocked kitchen, complete with hot water kettle, and the wifi and cleaning service. It was hot weather in Santiago so we also appreciated the fans provided and that the windows were open and shades pulled down to cool our room upon our arrival.

Date of stay: January 2024
Trip type: Travelled with friends
Review collected in partnership with this hotel
Thank Kristie S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luciano Tagle, Director General at Heidelberg Haus Apart Hotel, responded to this reviewResponded January 31, 2024

Dear Mrs. Kristie,
Thank you for your comment and recommendation. We are glad that you liked the Heidelberg Haus Apart Hotel and enjoyed your stay in Santiago.
Please receive cordial greetings from our entire team.
Sincerely,
Luciano Tagle - Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 20, 2023 via mobile

We had a wonderful stay at the Hotel Heidelberg. The hotel is located in a beautiful and safe residential area. The staff were extremely friendly and courteous. Our apartment was very modern and clean. The kitchen is equipped with everything you need. Because we liked it so much, we even returned here for another week.

Date of stay: December 2023
Trip type: Travelled as a couple
Thank Road21354906137
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luciano Tagle, Director General at Heidelberg Haus Apart Hotel, responded to this reviewResponded December 26, 2023

Dear sir/madam,
Thank you very much for your time and comment.
We are very happy to know that you really liked the Heidelberg Haus Apart Hotel.
Please, do not hesitate to contact us for your next time in Chile.
Have a happy new year!
Best regards,
Luciano Tagle - Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 26, 2022

Convenient location easily reachable from Los Leones and the Costanera shopping center. Lots of restaurants and cafes nearby. Clean room with cooking facilities . Daily cleaning service available. Suitable for long stay. Very friendly Staff.

Date of stay: October 2022
Trip type: Travelled on business
Review collected in partnership with this hotel
1  Thank cath0lala
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luciano Tagle, Director General at Heidelberg Haus Apart Hotel, responded to this reviewResponded November 28, 2022

Thank you so much for your comment. We are glad to know that your stay was good.
Hope to see you again.
Best regards,
Luciano Tagle - Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 11, 2020 via mobile

Super friendly staff in an upmarket residential area with a mini market a few minutes away.

My rate did not include breakfast but I went down one morning to use the water cooler and it did not look like I was missing anything special.

No aircon.

Secure area.

Comfy bed.

Spacious.

Good water pressure.

Date of stay: January 2020
Trip type: Travelled solo
2  Thank _cornishpixie7_mk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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