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All reviews the concierge lounge latin grill cafe med great hotel parque arauco business suite shopping mall corner room chilli conference room lobby bar platinum member nice mall an upgrade chilean wine business traveler andes mountains
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Reviewed August 20, 2016 via mobile

Firstly i must say i like santiago really really much. And this hotel is really excellent. Hotels location is quiet and modern and its really near to some shopping places. You can go everywhere in santiago from this hotel with taxi cheap and easy. I think this hotel is not a holiday hotel but really nice city hotel. Hotel has a nice Spa center

Date of stay: January 2016
Trip type: Travelled on business
Thank Hızır C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santiago_Marriott, General Manager at Santiago Marriott Hotel, responded to this reviewResponded August 22, 2016

Dear Hizir,

Thank you for writing your review on Tripadvisor. We are very happy that you found our property excellent and that our location was convenient for you.
We hope you visit us many more times in the future.

Kind regards,


Victor P.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 3, 2016

This is always one of my favorite hotels chain in South and North America. The staff is amazing and always genuinely interested in your comfort while in the hotel. Very nice facilities and confortables areas to relax and have great stay.

Room tip: Higher floors have less shakes during earthquakes
Date of stay: July 2016
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank CASI1072
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santiago_Marriott, General Manager at Santiago Marriott Hotel, responded to this reviewResponded August 4, 2016

Dear guest,

We are delighted that the services and facilities at Santiago Marriott Hotel were of your liking. Thank you for sharing your thoughts and compliments to our staff.
We hope to welcome you back in the future.

Kind regards,


Victor P.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 2, 2016

Friendly service, great food, and wonderful rooms with views.

Was made to feel very welcome, and the entertainment in the bar was also great fun.

Good location to next to a great shopping mall, and local restaurants.

Date of stay: December 2015
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
Thank 80Rhino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santiago_Marriott, General Manager at Santiago Marriott Hotel, responded to this reviewResponded August 4, 2016

Dear guest,

We are very pleased that our team made you feel welcome and that you enjoyed the services offered at our property. Thank you for taking the time to share your comments on Tripadvisor.
We hope to see you soon.

Kind regards,


Victor P.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 30, 2016

This was my second opportunity to stay at this hotel. The staff is very welcoming and friendly. The room was very comfortable and had an amazing view of the mountains with a large window to enjoy. Although this was a business trip, the staff was very helpful in recommendations for some short outings in our free time. The hotel is in a great location with short taxi rides too many of the iconic attractions to visit. We enjoyed the morning breakfast buffet and late night snacks in the large bar area in the evenings.

Date of stay: July 2016
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
Thank MLDTravelBug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santiago_Marriott, General Manager at Santiago Marriott Hotel, responded to this reviewResponded August 1, 2016

Dear guest,

Thank you for writing your review on Tripadvisor. We are delighted that you found our staff welcoming and friendly and that our facilities and location were of your liking.
We hope to see you again in the future.

Kind regards,


Victor P.
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 29, 2016 via mobile

This is always one of my favorite hotels in South America. The staff is amazing and always genuinely interested in your comfort while in the hotel. The executive lounge has an amazing view of the Andes. They have stopped serving breakfast at the lounge but they do offer for platinum members free breakfast at the restaurant which is very nice. Close to shopping and parks.

Date of stay: July 2016
Trip type: Travelled on business
Thank Jerry D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santiago_Marriott, General Manager at Santiago Marriott Hotel, responded to this reviewResponded August 1, 2016

Dear Jerry,

We are very happy that Santiago Marriott is one of your favorite hotels in South America. Thank you for your compliments to our staff and for sharing your thoughts on Tripadvisor. We appreciate your preference and hope you visit us many more times in the future.

Kind regards,


Victor P.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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