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1,018
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All reviews business district costanera center great hotel top floor excellent location hotel is located shopping mall tallest building big mall las condes breakfast buffet room service early check latin america chilli subway station highly recommend this hotel
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Reviewed 3 weeks ago via mobile

Such a great place. Would highly recommend. Service was outstanding! Views of the mountains were great from the room. We were upgraded to a VIP lounge with complimentary drinks and snack. We were very impressed!

Date of stay: November 2018
Trip type: Travelled as a couple
Thank 522joshk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria Patricia C, Director de Relaciones con Clientes at NH Collection Plaza Santiago, responded to this reviewResponded 1 week ago

Dear Guest.

On belhalf of the entire team we want to thank you for your time in leaving your comments , I am glad to know that your experience with us was on your total satisfaction, .

We hope to see you soon in this your home in santiago.

Best Regards!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

On the last leg of our South America tour, we arrived at the hotel at 10:30PM. Our flight home is 9:50PM the next day. I met Customer Relation Manager Maria Patricia and front desk employee Miguel the next morning. I told them my situation and asked for a late checkout time. She smiled and answered “would you like 5:30PM checkout time?”

I can’t thank her enough because the regular checkout time is 11:00AM. Because of her kindness, we toured Mercado Central area and lunch there without worry and rush. We were able to rest in our nice hotel room before departing for the Santiago airport that evening.

Date of stay: November 2018
Trip type: Travelled with friends
Thank Connector16789780608
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria Patricia C, Director de Relaciones con Clientes at NH Collection Plaza Santiago, responded to this reviewResponded 1 week ago

Dear Guest.

On belhaf of the entire team of the hotel Nh Collection plaza santiago we want to thank you for leaving your comments.
was a honor to have you here, we hope to see you soon in this your home in santiago.

Best regards!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

The hotel is in a very good position, close to many attractions. The rooms are big and with big windows. The staff is very kind and available for any request. I will definitely go back to this hotel in my next trip to Santiago.

Date of stay: October 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NH Hotels
Thank placidonicolosi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria Patricia C, Director de Relaciones con Clientes at NH Collection Plaza Santiago, responded to this reviewResponded 1 week ago

Dear Guest.

On belhaf of the entire team of the hotel Nh collection Plaza Santiago we want to thank you for leaving your comments.

We are glad to know that your experience with us was on your total satisfaction.

We hope to see you soon .

Best regards!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 6, 2018

The NH Collection in Santiago is very well located, right in front of the Costanera Center and close to many fine restaurants. The service was very good and the staff very friendly.
My "only complaint" is that the bed is too high, it requires a ladder.

Room tip: Rooms with view of the mountains.
Date of stay: October 2018
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
1  Thank monithompson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria Patricia C, Director de Relaciones con Clientes at NH Collection Plaza Santiago, responded to this reviewResponded 1 week ago

Dear Guest.

On Behalf of the entire team of the Nh Collection Plaza Santiago we want to thank you for leaving yorr comments.
We hope to see you soon in this your home un Santiago.

Best Regards!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 26, 2018

Easy walk to go- anywhere subway and shopping/food mall. Gracious personal service from breakfast folks serving a la carte eggs to front desk manager who extended our checkout to bartender's restaurant recommendations.
Great view from small top floor pool.

Room tip: even rooms across from elevator are quiet
Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Value
    • Service
Thank rvig50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria Patricia C, Director de Relaciones con Clientes at NH Collection Plaza Santiago, responded to this reviewResponded October 30, 2018

Dear Guest.

On behalf of the entire team of the hotel Nh Collection Plaza Santiago we want to thank you for your time in leaving your comments, this are very important for us.we are glad to know that your experience was of total satisfaction.

We hope to see you soon.

Best Regards!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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