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SmithAtlanta

Very nice boutique hotel

Review of Hotel Bonaparte
5.0 of 5 bubblesReviewed Feb 28, 2020
Hotel Bonaparte is a special small bed and breakfast hotel with old world charm located in a beautiful tree lined upscale neighborhood in Santiago. Our room was very nice. The restaurant was good. The small pool was a pleasant touch. The staff was great....courteous and helpful.
Date of stay: February 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ECommerceParkPlaza, ECommerce Manager at Hotel Bonaparte, responded to this review
Responded Mar 5, 2020
Dear guest:
Thank you for taking the time to share your comments.
We have taken note of your observations to keep improving day by day.
We hope your travel plans bring you back to Santiago and we can welcome you again.
Kind regards,
Ecommerce Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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3 - 8 of 633 reviews
Reviewed February 23, 2020

We really enjoyed our stay and felt at home from the very start. The concierge was excellent and our room very good value for money. French style decor. The small pool was fine for the occasional swim and very pleasant. The only gripes were that for some reason the bar closed at 10 pm. As people eat late in Santiago, you really want to have a nightcap on your return. Otherwise can highly recommend.

Room tip: We had a view to Mar del Plata street and it was much quieter than we had expected.
Date of stay: January 2020
    • Value
    • Rooms
    • Service
2  Thank Bluebell505
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ECommerceParkPlaza, ECommerce Manager at Hotel Bonaparte, responded to this reviewResponded March 5, 2020

Dear guest:
Thank you for taking the time to share your comments.
We have taken note of your observations to keep improving day by day.
We hope your travel plans bring you back to Santiago and we can welcome you again.
Kind regards,
Ecommerce Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 13, 2020

This is an excellent hotel if you want a lovely quiet hotel. Location is a leafy suburb which is so quiet but some nice restrarants within ten minutes walk. You know the food is good in the hotel as it was used by lots of local people for lunch. Staff are excellent all poke english on reception. Bar staff extreamly proffesional. We got upgraded to a suite which was so nice and clean. Small pool and outside area which gets the sun all day which was great to chill out and so quiet. Faboulous place.

Room tip: Try rooms these describe as unique
Date of stay: January 2020
    • Location
    • Rooms
    • Service
1  Thank Hilton D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ECommerceParkPlaza, ECommerce Manager at Hotel Bonaparte, responded to this reviewResponded February 5, 2020

Dear guest:
Kind regards from our staff. Thank you for taking the time to share your comments.
We have taken note of your observations to keep improving day by day.
We hope your travel plans bring you back to Santiago and we can welcome you again.
Kind regards,
Ecommerce Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 18, 2019 via mobile

Very nice, very friendly and helpful front desk personnel. Nice breakfast buffet. Employees go the extra mile to help you.
Nice decor and ambiance. Located in a quiet neighborhood in Santiago. Staff is very attentive.

Date of stay: December 2019
Trip type: Travelled as a couple
1  Thank GeorgeB739
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ECommerceParkPlaza, ECommerce Manager at Hotel Bonaparte, responded to this reviewResponded January 8, 2020

Dear guest:
Thank you for taking the time to share your comments.
We have taken note of your observations to keep improving day by day.
We hope your travel plans bring you back to Santiago and we can welcome you again.
Kind regards,
Ecommerce Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 18, 2019

Thank you so much to the very helpful and friendly staff for an excellent six night stay here at the start of November. Our room was great and we enjoyed eating several times in the restaurant (incl delicious vegetarian dishes and very good breakfasts) and making use of the pool. Refreshing! (Just for a dip, rather than big enough to swim for exercise really.) Our visit to Santiago during the massive protests was a privilege, witnessing the bravery of the people protesting daily, despite human rights abuses by police, and demanding a new constitution and important political and social changes including investment and improvements in health, education, pensions etc. We were lucky to attend a Mozart Requiem for the victims of state violence at the Museum of Memory and Human Rights. Villa Grimaldi and Pablo Neruda's house were also memorable places to see. The hotel is highly recommended. The wifi worked well and there were lovely areas to sit and relax, watch the news, have a drink etc. Thanks to all for making this such a special stay.

Date of stay: November 2019
    • Location
    • Sleep Quality
    • Service
2  Thank FMPeace
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ECommerceParkPlaza, ECommerce Manager at Hotel Bonaparte, responded to this reviewResponded December 5, 2019

Dear guest:
Kind regards from our staff. Thank you for taking the time to share your comments.
We have taken note of your observations to keep improving day by day.
We hope your travel plans bring you back to Santiago and we can welcome you again.
Kind regards,
Ecommerce Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 12, 2019

We cannot say enough good things about Hotel Bonaparte. The first thing is the staff.
They are incredible - warm, friendly, helpful and accommodating. They really did go out of their way for anything. The room and hotel itself was spotless and in excellent condition. The restaurant was excellent. With the included breakfast, it was a great value. The location in the Old City was perfect.

Date of stay: November 2019
1  Thank Jerry R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ECommerceParkPlaza, ECommerce Manager at Hotel Bonaparte, responded to this reviewResponded December 5, 2019

Dear guest:
Kind regards from our staff. Thank you for taking the time to share your comments.
We have taken note of your observations to keep improving day by day.
We hope your travel plans bring you back to Santiago and we can welcome you again.
Kind regards,
Ecommerce Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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