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Reviews (202)
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2 - 7 of 202 reviews
Reviewed December 18, 2017

In the great location of Santiago is this hotel .You can reach all attraction by foot. Even it's in .Good brekfast and clean room. The elevator is narrow, otherwise everything is well. You can pay by credit cards

Room Tip: higher floors have much light
  • Stayed: October 2017, travelled solo
    • Value
    • Rooms
    • Service
Thank Branko M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 15, 2016 via mobile

Went here recently for business with a group of different people and we were treated really bad. Despise we have booked and paid for our reservations,staff were extremely rude! We demanded to talk to the manager and the staff said they didn't care and denied calling him. Some people of the group were different culture people (Brazilian and Peruvian Rainforest). Treated extremely rude and very discriminated. There are several better places round the area where to book and for similar prices you could get a much better and nicer place to stay. Avoid this as first option! Staff rude!

Stayed: November 2016, travelled on business
Thank alberto e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 9, 2015 via mobile

The furniture needs replacement, breakfast is simple, but enough to a fast trip and the beds are comfortable.
The best thing is a location, near lastarria, cerro santa lucia, downtown and metro.
It's safer and it's possible to do a lot of things by foot.

Stayed: January 2015, travelled as a couple
1  Thank VitorMarcelino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 25, 2014

Windsor Suites did not respect my reservation, made through booking.com. Instead of apologizing for their overbooking, they first claimed not to have been notified, then even insulted me saying that my credit card had been refused. Fortunately I found another hotel nearby, but if you are not prepared to spend a night in the cold and dangerous streets of Santiago Centro, don´t EVER make a reservation at this hotel.

Stayed: July 2014, travelled on business
2  Thank Oliver S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 19, 2013

The hotel definitely needs renovation. The beds are large, but the furniture needs renewal. The restaurant of the hotel is oldie, but not goldie, although the breakfast is pretty ok. The place is quite clean, no need to worry about any living, crawling creatures :). Despite all these, the scenery is beautiful, the hotel being located just across the Santa Lucia Hill. The neighbourhood is very quiet and as you go out of the hotel just make right and the take the first street on the right, Padre Luis de Valdivia Street. There is the best Peruvian Cuisine Restaurant, named Costa Verde. The hotel is located in Barrio Lastarria. It is the perfect location, the subway station is 5 minutes away (by foot). The price per night is ok, 100 USD for a room with two king-size beds. The staff is friendly and quickly responsive. I will definitely return because of the location.

Room Tip: Choose a room with balcony, because you can see the Santa Lucia Hill... and you can smoke as well. Although it is toward the street, you won.t be disturbed by noises.
  • Stayed: June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Leti1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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