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All reviews rooftop bar boutique hotel deluxe room art deco building modern lift glass floor deep bath park opposite great hotel boutique style lastarria district chilli large bathroom bathroom door tallest building our honeymoon travel agent
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Reviewed October 29, 2018

This was the last stop at the end of a two and half weeks tour of Patagonia. To be honest, it was a bit disappointing after a superb trip to that point.
Room was on the small side and needed a refresh - a bit scuffed - but quirky architecture was interesting. Roof top terrace was not how it looks on website but was OK. Food was OK but service a bit slow and bored. Breakfast was underwhelming.
Both transfer guide and then hotel reception (which was a bit military - no smiles or thank yous, just paperwork) emphasised not to walk around in the area late at night and to take extra care and this drove us to eat in rather than explore.

Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Chris and Sarah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rg l, Gerente at Luciano K Hotel, responded to this reviewResponded 3 weeks ago

Dear Chris and Sarah,

First of all, thank you very much for staying in our Hotel.

We are very sorry for any inconvenience you have had during your stay. Please receive our deepest apologies. We will give the best use to your comments to improve our service and attention for you and all our visitors in the future.


Best regards
Jorge Ormeño Glucevic
Operations Manager
Luciano K Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 26, 2018

The amazing atmosphere that is felt in this hotel is driven in part by the beautiful decor but a larger component are the staff who work in reception. We were greeted by Pierre who has a great sense of humour and lots of energy. He provided clear advice about Santiago in This he was supported by Daniel who also met us at reception and took our bags up to the room. There is a great bar on the roof to let you look over the city. We couldnt spend much time up there as there was a function on for th first part of thr evening but later it was avaliable. The rooms are spacious and well appointed. The art deco is fantastic. We had a very early check out to catch a flight to Colombia but breakfastbwas ready for us and the staff made sure we had enough food before heading to the airport. A great hotel.

Room tip: Avoid top floor just below the bar
Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank JenniferAJordan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rg l, Gerente at Luciano K Hotel, responded to this reviewResponded December 24, 2018

Dear Jennifer,

Thank you for choosing Luciano K Hotel for your stay in Santiago. On behalf of all our team thank you for your kind review. This is really important for us and we really appreciate it. We're so happy that you enjoyed your nights in our city in that way!

Our Front Desk team wants to thank you for your opinions, are always appreciated to keep doing it well.

It was a pleasure for us to welcome you to our hotel and make your stay pleasanty. Hope to have you here in your next trip to Santiago.

Best regards
Jorge Ormeño Glucevic
Operations Manager
Luciano K

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 23, 2018

We loved this hotel for it's wonderful room and bathroom. Deep bath and wide bed with comfy sofa. Perfect after the rigours of climbing Cerro San Cristobal and soaking up the street and museum culture. The roof terrace is a delight with views of the Lastarria district. The breakakfast was superb, fruit, yogurt, breads and delights. The most delicious poached and scrambled eggs and bacon my family declared they had ever eaten.

Room tip: We were upgraded so not possible to say. I suppose the higher up the more tranquil. Away from the lift maybe.
Date of stay: October 2018
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
Thank DinnerLady2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rg l, Gerente at Luciano K Hotel, responded to this reviewResponded December 7, 2018

Dear, guest.

Thank you for choosing Luciano K Hotel for your recent stay in Santiago. On behalf of all our team thank you for your positive review. Is really important for us to know that our work done for you is going in the correct direction.

It has been a pleasure for us to welcome you to our hotel and make your stay pleasanty. Hope you to keep us in mind for your next trip to Santiago.

Best regards
Jorge Ormeño Glucevic
Operations Manager
Luciano K

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Reviewed October 15, 2018 via mobile

I am still giving this hotel a 4 because over all it had a lot of nice attributes: it has charm, character and history. The rooms are comfortable and nice. The rooftop bar is very cool and the staff is friendly. I thought however that it was quite loud. Not only did our room face the back side of the hotel where many buses pass all night but because the floors and corridors are made of wood and tiles and it’s an old building, you can hear everything and everyone. For those who are deep sleepers not a big deal but better to know about this ahead of time.

Date of stay: October 2018
Trip type: Travelled as a couple
Thank NYFrenchie2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rg l, Gerente at Luciano K Hotel, responded to this reviewResponded 3 weeks ago

Dear Guest,

Thanks for your comments from our hotel and for everything said about our staff and our service.

We are about to take all your suggestions to improve the mentioned details and keep offering the best service for all our guests.

In the name of our entire team it has been an honor to have you as our guest.

Best regards
Jorge Ormeño Glucevic
Operations Manager
Luciano K

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Reviewed October 14, 2018

Stayed here one night last week. We were going to see a concert and needed somewhere local.
Gorgeous old building, with I believe the oldest lift in Chile.
We checked in and the desk staff were helpful and helped us to park the car in a private parking a block away.
We had a front facing room with a great view of a park opposite.
We went for a drink at the bar, was a lovely evening and as the sunset we had a couple of drinks with cool staff who know how to mix drinks.
Had a comfortable night in a great bed.
The next morning we had breakfast which was really great. Lots to choose from, fresh fruit, cereal, good coffee and an omelette made to order.
Lovely place and always happy to know a local hotel for events nearby. I will be a returning guest.
Well done all the staff there.

Room tip: Try the flapjack biscuits for breakfast Amazingly good
Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Matt W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rg l, Gerente at Luciano K Hotel, responded to this reviewResponded December 7, 2018

Dear Matt,

Thanks for your positive comments from our hotel and for everything said about our staff and service, we greatly appreciate to know that you have received a boutique service.

In the name of our entire team it has been an honor to have you as our guest and we hope that on your next visit to our city maybe for another exiting concert, we will be your first choice.

Best regards
Jorge Ormeño Glucevic
Operations Manager
Luciano K

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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