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All reviews plaza san francisco old town tea room central courtyard historic quito perfect location small restaurant old house eggs cooked common areas wooden floors beds were comfortable main plaza we loved our stay light sleeper living room presidential palace
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Reviewed April 24, 2017

Once an old convent this is now a supurb little hotel. It still has a tiny chapel. Our room was big and well lit by windows overlooking the courtyard. Good comfy bed. Nice sized bathroom. Great tasting freshly cooked breakfast. The public spaces are full of old furniture and places to sit and enjoy the peace, check your emails or take a cup of tea. Great atmosphere. The hotel is also in a great position to explore Quito by foot as it is adjacent to the Plaza San Francisco and the map they give you has some great walks on.

  • Stayed: April 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Travellin_Steve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 23, 2017

Character and Quaintness abound in this unique place. Located just steps away from the Plaza San Francisco and the center of old Historic Quito. Lots of sights, restaurants, and shops with in easy walking distance. Upon entering the central glass roof courtyard, you feel like you have entered the library of an eccentric Uncle. Many interesting furnishings about. There is an upstairs covered "observation platform" which offers a nice view of El Panecillo Hill and the Virgin of Quito Statue. You have to climb a ladder to get up to this platform. We had room 6 on the ground floor, down the hall to the right from the courtyard. This room has two beds in a semi separate sleeping area. This is the room where the front window looks into the hall and a side window that looks into the laundry area. There is a very large step down into the bathroom, so turn the light on before you step!

Two things that keep this from being a 5 start review:
There was a miscommunication about our return to airport transportation. Which resulted in us paying twice for that. We had prebooked/prepaid for Sun transfers to take us back to the airport. This was communicated to the desk staff the day before our departure. The hotel staff ordered a taxi for us thinking that we needed a transfer.
Just before our scheduled early morning departure, we were summoned outside for our transfer by the night watchman. The time was 10 mins early, but Our names were on the drivers list so we just assumed all was good. Due to language barriers we didn't know we were on the wrong van until we got to the airport and Sun transfer was calling to see where we were. We had no choice but to pay the other taxi driver. Lesson learned, if you have prepaid for a transfer, make sure the driver produces some form with the company name on it and proof of payment

The room was very noisy at night. The upstairs has wooden floors and walk way around the upper part of the courtyard. Given the age of the building it transferred noise very well. Ear plugs were needed to sleep.

Room Tip: get an upstairs room if you're a light sleeper
  • Stayed: April 2017, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank atlbeme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 9, 2017

We stayed here our first night in Quito. We arrived late and left the next morning for Banos. Staff were friendly and helpful with arranging airport transport. The staff member who we mainly communicated with spoke English and also provided an overview of the recent election and what it meant for Quito. Eggs made to order at breakfast which is served in a quaint restaurant in the courtyard facing outside. Only complaint was our room didn't have a window.

  • Stayed: April 2017, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank Julia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 11, 2017 via mobile

We stayed here for two nights. The hotel was clean and comfortable although basic. This is a beautiful old home turned Bed and Breakfast right across the street from the Plaza de San Francisco. It is a wonderful location. The staff was helpful and friendly. The breakfast was bread, jam, yogurt, fruit, coffee and eggs made to order. We enjoyed our stay here.

Stayed: March 2017, travelled with family
Thank CaliTraveler23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 9, 2017

There are many very nice features of this hotel, however in the end the rating is poor due to safety, which I think has to be central to any review about a hotel/B&B.

I'll start with the good:

Great location right off one of the main squares in old town. The hotel is beautiful, the interior is wonderful. Rooms are comfortable, but definitely old. There is tea/coffee at any time, and a good breakfast in the morning.

The bad:

The hotel and rooms are old, and this extends to your safety and privacy. I can only speak for our room (Room 10) but the door is secured only with a door handle lock, no dead bolt. It is a double door, and one of the doors can be locked into the ground but that isn't the door with the handle, so it really makes no difference. There is no chain or anything else in addition to secure your room. This will be important later on.

In addition, they encourage you to leave your keys in their "office" when you go out. That is fine and quite standard for many B&B's. The problem is the office is not always staffed but is always open, and keys are within easy view. When we first arrived the office was empty for at least 30 minutes, and since we were not given a key to our room (and we wanted to head out to see the city), I was able to freely walk into the room and grab keys to try to lock our door. If I had bad intentions it would have been easy to grab a key from another room to gain access to it. All of the staff were 2 floors down, outside relaxing.

Despite the flaw in the security, we (my wife and I) enjoyed the hotel for the first 2 days. We did take our key with us, as we did not feel comfortable leaving it hanging on a wall in an open office with no one there. The real problem was when I left. I had to check out 2 days earlier than my wife and head home. My wife is continuing her trip for a couple more days (at the time of this review she is still there). The night I left while my wife was sleeping alone in the room, a man was able to unlock her door and enter her room at around midnight. She was only lightly sleeping (as she was already a little nervous sleeping alone after I left) so she woke up immediately. The man said something in Spanish and ran out of her room when he realized she was awake. She didn't sleep the rest of the night, had a chair propped against the door, and checked out early the next day (The date of this review actually) and is going to be staying somewhere else because she does not feel safe.

No matter how lovely a hotel is, if you don't feel safe it isn't worth staying at.

  • Stayed: March 2017, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank TheTravellingKings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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