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Hotel Boutique Portal de Cantuna
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Savings alert! 24% below average rates

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Reviews (445)
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All reviewsplaza san franciscoold townconverted conventtea roomcentral courtyardhistoric quitoperfect locationsmall restaurantfamily run hotelcommon areasold houseeggs to orderwooden floorsbeds were comfortablemain plazawe loved our stayliving room
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39 - 44 of 445 reviews
Reviewed July 10, 2017

We stayed here for three nights a couple of weeks ago. The hotel is very well located (walking distance to all the sights in old town) and in a quiet courtyard behind one of the main squares. The staff is incredibly friendly and helpful.

  • Stayed: June 2017, travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank Tara S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 4, 2017 via mobile

Right in the old town, near trolley and other public transport. It is a beautiful house that used to be a convent. Staff is helpful and super friendly.
As old house not everything works perfectly well, but this is also part of the charm.
The breakfast is nice but they do not pay attention to special needs of the visitors. Though in Ecuador is easy to replace wheat bread with gluten free options (yuca bread or bollos de verde), in this hostal they did not find an option for our celiac members of the family. We had to search and buy it ourselves yuca bread to accompany the eggs and fruits.

We tried 5 different rooms as we came back three times and we had two rooms each. Our advices are:
If you love navigating online from your bed (as I like reading the nees in the morning), this is possible only from room 12.
Best rooms have windows towards the exterior, they have light and you can ventilate them.

Stayed: July 2017, travelled with family
Thank Mariana S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 28, 2017

Portal de Cantuna was a great choice for our family. The location in Old Town was perfect. The hotel and rooms had something of interest to catch your attention every turn. The staff were very friendly and helpful with every request and went out of their way to welcome us. Breakfast was delicious. I would stay there again if I have the opportunity to return to Quito.

Room Tip: Room 9 is by the office. Some noise as a result, but didn't interfere with sleep
  • Stayed: June 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Carolyn A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 27, 2017

This hotel is quaint and beautiful. The staff was wonderful, and very friendly- they were so helpful in pointing out locations they thought we might enjoy. Wonderful location, in the heart of the historic district. And Sonia cooks a wonderful breakfast for her guests!

  • Stayed: June 2017, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank Kris S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 15, 2017

We reserved two nights on booking.com about 3 months in advance. The hotel is in old town, which has all the UNESCO heritage sites and great colonial architecture...but not much for tourists to do in the way of eating (in our opinion). The street the hotel is on is a little bit run down looking and beware there is construction going on right around the corner on the METRO. this creates lots of noise during the day and sort of kills the old colonial mood of the place. that being said, the staff was pretty helpful. it's a family business. they let us check in early since our flight was an overnight flight, and we got to eat breakfast that morning -- eggs, tea, fruit, bread. The room had good hot water, functioning bathroom, reasonably well lit, if chilly. we also had some problems with the safe which the owners helped us manage so we could use it. There's a lot of noise as the hotel is an old house with central lobby area and tables right outside the rooms, so you really hear everything. we were able to sleep 6 hours after our overnight flight with a good fitting pair of ear plugs, and we slept fine overnight with ear plugs. beds were comfy. Things were going fine until the next morning when were about to head out to explore and we were told that there was some booking problem and we had to leave -- basically we were being sent to another hotel in old town to accommodate "a big group." this was not appreciated as it was our last full day in quito to explore. so, they helped us walk our luggage (3 bags) over to another hotel, and we got settled in there, etc. they apologized and gave us a gourmet chocolate bar as compensation. My sense was that the booking problem was known already when we arrived, yet no one told us. This was annoying. Because of that and it seemed a little disorganized, I probably wouldn't stay there again.

Room Tip: avoid room right next to office
  • Stayed: May 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank Christine C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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