We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (1,584)
Filter reviews
1,584 results
Traveller rating
693
580
200
73
38
Traveller type
Time of year
LanguageAll languages
More languages
693
580
200
73
38
Show reviews that mention
All reviewsold townconcierge deskthe executive loungecraft marketel ejido parkg adventuressushi barbreakfast buffetclub floorgalapagos islandscentral locationcomfortable bedstaxi riderooms are largehistoric centerfew blocksplaza foch
Filter
Updating list...
146 - 151 of 1,584 reviews
Reviewed August 25, 2017

Lovely room with good facilities. Excellent breakfasts available from 4am for those early flights! Staff were very helpful, especially as there was a mix up with our booking. Large hotel in a convenient location for walking around. Food was good and catered for vegetarians.

  • Stayed: July 2017, travelled with family
    • Value
    • Rooms
    • Service
1  Thank Reena P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonColonQuito, Front Office Manager at Hilton Colon Quito, responded to this reviewResponded August 28, 2017

Dear Guest
On behalf of Hilton Colon Quito we want to thank you for your nice review. We are delighted to know you have enjoyed a nice experience during your stay with us. It also makes us very happy to read you could taste the variety of Ecuadorian specialties of our Breakfast Buffet made with the warranty of Hilton.
Once again we appreciate your time and comments, hope to welcome you again.

Best Regards
Bernardo De La Calle
Front Office

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 15, 2017

As you can see the name speaks for itself. The service is A+ and the rooms are magnificent. You will get a good night sleep here. Has spa, gym facilities. You will enjoy your stay here but it does come at a price.

Room Tip: pay for the name and expect to pay for a bigger premium
  • Stayed: August 2017, travelled solo
    • Value
    • Location
    • Service
Thank betazoidx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonColonQuito, Front Office Manager at Hilton Colon Quito, responded to this reviewResponded August 28, 2017

Dear Guest
We appreciate your review about your recent stay at our hotel. We are glad to know that our rooms and staff´s service have been to your liking, is also a huge pleasure to know you have enjoyed our facilities such as spa, heated outdoor pool and fitness center.
Thank you for choosing to stay with us, hope to welcome you again.

Best Regards
Bernardo De La Calle
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 13, 2017

We used this as our base while in Ecuador and made side trips from here to Otorvalo, The Galapagos, and Cuenca. This allowed us to leave luggage during our side trips. Thus we got to experience the efficiency of the front desk and concierge (who looked after the luggage). Invariably everything worked, we got a late check-out until 3:00 pm one day and paid for a half day which give us the room until 6:00 pm on another
Overall I would rate this as a very good hotel. The location initially seems a little out of the way until you realise that distances are quite small in the new town and that a taxi to the old town only takes ~ 10 minutes and costs $3-5. We ended up walking to dinner every night and did not feel uncomfortable with the environment.
Breakfast was OK, but some of it looked a little tired at 9:00 am having been setup for tour groups at 4:00 am. There are is limited Ecuadoran options, and surprisingly little variety in fresh fruit which is in contrast to the availability at the local markets. The staff seemed disinterested, which was not our experience at the front desk, and were generally slow with the basics like coffee. The egg station was good. Better service was obtained in the bar and in the attached café “ Sal & Pimienta”.
The rooms were a good size (we opted for a king size bed) and had two arm chairs. Typical Hilton bed, the pillows were below par and in one room the towels should have been retired. There was plenty of hot water and good shower strength. Good WiFi, although you could only connect three devices ( we both had computers and phones so this was an issue).

  • Stayed: August 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Bearded_Beast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonColonQuito, Front Office Manager at Hilton Colon Quito, responded to this reviewResponded August 28, 2017

Dear Guest
Thank you for the time taken to write your review. We are glad you have enjoyed a pleasant stay at our hotel during your last visit to Quito; also it makes us happy to read our rooms, as well as our facilities and location has been to your liking. At Hilton we care about our guest experiences’ and your suggestion will help us to keep improving our service.
Thank you for choosing to stay with us, hope to welcome you again.

Best Regards
Bernardo De La Calle
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 2, 2017 via mobile

I stayed for business and had a Seminar here too.
Great experience, rooms are very comfortable, food is amazing as well as the attention.
And they have the most complete gym I've ever found in any hotel.
Highly recommended.

Stayed: July 2017, travelled on business
Thank tanita71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonColonQuito, Front Office Manager at Hilton Colon Quito, responded to this reviewResponded August 8, 2017

Dear Guest
Thank you for the time taken to write your review. We are happy to know that both service and rooms have been to your liking, as well as our Hilton Fitness equipped with latest generation of cardio and strength training equipment.
Thank you for choosing to stay with us, hope to welcome you again.

Best Regards
Bernardo De La Calle
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 2, 2017

Spent a couple nights here recently on a tour and thought it average but very nice non the less. Food was so-so and the rooms while having a nice view were all very non-descript. You cannot go wrong with the hotel but if you have the means, go a bit more upscale.

Room Tip: Ask for a room with a view of the city
  • Stayed: July 2017, travelled with friends
    • Value
    • Rooms
    • Service
Thank Carbonara46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonColonQuito, Front Office Manager at Hilton Colon Quito, responded to this reviewResponded August 4, 2017

Dear Guest
Thank you for the time taken to write your review. We are very sorry to read we were not able to meet your expectations; At Hilton we care about our guest experiences and your suggestion will help us to keep improving our service.
Thank you for choosing to stay with us, hope to welcome you again.

Best Regards
Bernardo De La Calle
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews