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“Terrible!!! Do not stay here!!!”

Hosteria Termal Rodas
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Hosteria Termal Rodas
Ranked #53 of 61 Hotels in Cuenca
Sucúa
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
“Terrible!!! Do not stay here!!!”
Reviewed 12 April 2012

Terrible!!! Do not stay here. I have lived in Ecuador for 3 years and am totally used to the lack of service available in the country. We made a reservation 3 days in advance online and the owner called the next day to confirm the reservation. I told him through his website that we should be arriving between 5pm - 7p.m. as we have a 4-6 hour trip to get there depending on whether or not they are working on the roads or not. Due to a 1 1/2 hour delay for them working on the roads we did not get to the hotel till 6:30p.m. (within the estimated time.) Upon arriving we found that the gate was closed and locked. So we honked our horn to try to get someone to come out and unlock the gate so we could go in. After about 10 minutes a man came out of the house and stared at us from about 100´ away not saying anything or opening the gate. So I got out in the rain and approached the gate and asked him to open it for us so we could get in. He yelled back. "no hay servicio" or in english they are not open. So I yelled back and told him that we had a reservation and that they were expecting us. He yelled back saying he was the owner and that they were not open and to go away. I asked him if the owner was available which he replied I am the owner. Asking again and informing him that we had a reservation he just turned his back and walked back in the house. Terrible experience!

  • Stayed April 2012, travelled as a couple
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7 Thank Ryan G
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Additional Information about Hosteria Termal Rodas

Property: Hosteria Termal Rodas
Address: Entrada a Huizhil y Av. Ricardo Duran (Banos), Cuenca 59307, Ecuador
Region: Ecuador > Azuay Province > Cuenca
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool
Hotel Style:
Ranked #53 of 61 Hotels in Cuenca
Price Range (Based on Average Rates): $
Number of rooms: 16
Official Description (provided by the hotel):
Our facilities present a new concept in hotels with the sole purpose of looking after the comfort and security of our guests, providing all that you might need to make your stay pleasurable.We are located in the Parrish of Baños, a well-known touristy spot where you can find thermal pools and typical food, 20 minutes from downtown Cuenca. Our facilities include: pools, Turkish baths, themal pools, parking, a restaurant, conference rooms, a massage room. ... more   less 

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