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Reviewed June 22, 2016

What I liked:
Great location, right in the middle of the City and a couple of blocks away from Calderon park.
Excellent for budget travelers.
Breakfast is included and it is pretty good for the price.
What I did not like:
No elevator
Small and bulky TV
Not so comfortable room.

In conclusion. You get what you pay. Balancing everything, it is a good choice for a quick trip if you are low on cash and require a well located hotel in downtown Cuenca.

Date of stay: October 2015
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank felixeins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 11, 2016

I had a very dark room without any "real" windows. The room did not had any lamp beside the bed. When I pointed this out I got one that was barely working. The breakfast did not have any choices, all you got was a small bread, some jam and scrambled eggs.
I did not enjoy my stay at this hotel. The only good thing I can remember was the water (hot and cold) that was available 24 hours.

Date of stay: March 2016
Trip type: Travelled with family
Thank Anders J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 6, 2016 via mobile

I was not impressed at all with this hotel. My husband & I stayed there for 2 nights at $56 p/night. Service was excellent, I had to request a different room due to street noise and front desk helped right away.
The hotel needs tons of improvements: new paint on walls ( they're very dirty), fans in the room (it was warm in our room), new blinds.
It was just OK for me

Date of stay: January 2016
Trip type: Travelled as a couple
Thank ecuad0r1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 29, 2015

We made 2 days in advance a reservation and arrived at the hotel there was no reservation in our name . We were sent to the last room they had left on the sixth floor . It is a 6 story hotel with no lift . The care leave much to be desired , had to ask for towels and toilet paper because there had in our room , and the treatment can be improved staff are not very friendly to customers.

Room tip: Advance booking rooms on the second or third maximum floor
Date of stay: January 2015
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Stefsiux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juan V, Gerente at Hotel Rio Piedra, responded to this reviewResponded May 26, 2015
Google Translation

Mil disculpas por lo sucedido lo tomaremos en cuenta para mejorar el servicio y la atencion al cliente..

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 7, 2015

we arrived to the hotel late in the evening without having a reservation and found an amazing staff that really helped us a lot during our 3 nights stay.. Wifi in the room, cable tv, good breakfast, hot hot shower, clean, comfortable- and all in a very affordable price. I really recommend this hotel which is also located perfectly just a block from the park and plaza and close to all the restaurants and bar of the centro historico.

Date of stay: January 2015
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank ZIKLOP555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juan V, Gerente at Hotel Rio Piedra, responded to this reviewResponded May 26, 2015
Google Translation

Gracias por su comentario eso nos ayuda a seguir mejorando, esperamos tenerlos nuevamente en el hotel..

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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