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4 - 9 of 15 reviews
Reviewed November 4, 2011

I been few days ago, we arrive early morning, and the recepcionist tell to us that need to wait for 3 hours before check out. Then we return before walking around and the girl tell us need to wait for 3 more hour is wasn't good for us, that's no good specially when we are so tired for long trip. The location is ok, but is not clean hotel, it's not 3 star, could be, but no now. Personal is not friendly, maybe becouse i'm a travel agent, but services is very important for tourist. I had a Matrimonial bed room, but was the most horrible room in my life, it's was a kitchen before for to be a dorm, i can show some pictures, the door for open and close is not working was terrible for 3 star hotel. Very much noise, specially in our room area, and i think all the personal live there. At night have to be carefull, many local bars, people drink very much and it's not safe if you are alone. Hot shower and breakfast was really good.
Picture on the website is nice, but the services is not good.
I talked with the recepcionist for change my room, for all the complain, but they didn't hear me, and i'm take the decision to change other hotel with better location.
I don't recommend this hotel for my customers, or any person who want to stay in Arequipa. It's not for the price, is just service and clean.

Date of stay: October 2011
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank José H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 22, 2011

Located at walking distance to Arequipa´s Main Plaza and to the Casa de la Cultura, where "Juanita" is displayed, this hotel was an excellent choice. It has a quiet and pleasant atmosphere, with its stoned walls of white "sillar" and high ceilings. The breakfast was a delicious buffet. We are very satisfied and grateful to the staff.

Date of stay: July 2011
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank PatriciaAlbores
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 21, 2018 via mobile
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Date of stay: May 2018
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 23, 2018
Google Translation

Room tip: lugar mas tranquilo
Date of stay: April 2018
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 6, 2016
Google Translation

Date of stay: June 2016
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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