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All reviews great location extremely helpful staff fresh fruit a lovely stay rooms are comfortable lovely hotel small hotel lovely garden top floor courtyard peru roof square
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2 - 7 of 601 reviews
Reviewed January 2, 2020 via mobile

We stayed at this hotel for one night and loved it. They let us check into our rooms very early and let us have breakfast that day since we were leaving early and would miss it the following day. The breakfast was on the terrace with a beautiful view. They served great omelets and fresh fruit. Our rooms were on a courtyard with two adorable turtles. The rooms were very comfortable and a reasonable price. Overall, the staff was very accommodating, the location perfect, and the rooms comfortable! We would have loved to have a few more nights here and would definitely stay again.

Date of stay: December 2019
Trip type: Travelled with family
Thank AliceG107
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arequipa99, Owner at Las Torres de Ugarte, responded to this reviewResponded March 11, 2020

Dear Alice

Thank you so much for your comment.
This feedback is really important to us because let us know what we are doing well and what we can improve to offer a better accomodation to our guests.
We'll keep working hard and giving our best to get the best experience from everyone.

Thanks again!
We sincerely hope to welcome you back in the future.

Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 12, 2019

This is just a small hotel but we really liked it. The staff are very very nice here and put themselves out to help you. The location is fantastic - very close to everything and yet not too busy. We asked for a quiet room and were given one that faced onto the lovely garden at the back, which was very quiet indeed. There are tortoises that live in the garden! The room was comfortable, the beds were good and the shower was good, although the room was not so spacious and the bathroom was a bit cramped. There was a good range at breakfast in a pleasant room on the top floor, and like the reception staff the cook there made a real effort with some extra touches. It's a mid-range hotel not a big fancy place, but if this is what you are looking for I would definitely recommend it.

Date of stay: September 2019
    • Location
    • Sleep Quality
    • Service
Thank CLT725
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arequipa99, Manager at Las Torres de Ugarte, responded to this reviewResponded March 12, 2020

Dear Guest

Thank you for the time you take to share your opnion about our service and facilities.
We work expecting that all our guests have great experience wiht us, so is really reconforting to know that you had it.

Thanks again for your score and recommendation.

We hope you can come in a new opportunity

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 5, 2019

We absolutely adored our experience here! Not only does it have balconies that see over the city and give you great views of the volcanoes, but the staff is friendly, the rooms are comfortable, and they have two tortoises!! The breakfast in the mornings was very large and diverse. It is within walking distance to everything in the tourist center. We especially appreciated Angela's hospitality, who was very helpful when I hurt my ankle!

Room tip: We stayed on the garden terrace, which although a little noisier, made up for it in beauty and charm.
Date of stay: June 2019
  • Trip type: Travelled as a couple
    • Location
    • Service
Thank Blair B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 5, 2019 via mobile

Perfect location. Our stay was too short. The staff was so warm and helpful. Safe neighborhood not far from the square. Everything was clean, good showers. Good breakfast. Rooftop seating for views of the city.

Date of stay: July 2019
Trip type: Travelled with friends
Thank 891shaunas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arequipa99, Propietario at Las Torres de Ugarte, responded to this reviewResponded August 3, 2019

Dear Guest,

We are very grateful for your comments complimenting our services and facilities at Las Torres de Ugarte. Such comments always encourage us to provide a high level of services to our guests. It have been a real pleasure have you in our property.

We sincerely hope to welcome you back in the future.

Kind regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 6, 2019

I loved my 2 nights stay. Everything was perfect.
The staff is lovely and the location is great. Close to all attractions within few minutes walking.
We had a room on the patio area, so beautiful and colourful . Everything was clean, new bathrom, very comfortable king size bed.
The breakfast was very fresh and the have omelette station.
I highly recommend this hotel to enjoy the beautiful Arequipa.

Date of stay: April 2019
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank coco1806
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arequipa99, Propietario at Las Torres de Ugarte, responded to this reviewResponded August 3, 2019

Dear Guest
We are very grateful for your comments complimenting our services and facilities.

Our guest´s opinions always encourage us in enhancing our efforts to provide a high level of services. It have been a real pleasure have you in our property.

We sincerely hope to welcome you back in the future.

Kind regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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