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Amazing Tour!

My friend and I did the Inca Trail hike to Machu Picchu 4 day trip. We booked our trip for 10 days... read more

Review collected in partnership with this attraction

Reviewed 1 week ago
Gayle K
,
Golden, Colorado
Eleven day tour in Peru

My adult daughter and I created a tour with our specific interests. We were able to modify the trip... read more

Reviewed 1 week ago
Explore468272
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Reviewed 1 week ago

My friend and I did the Inca Trail hike to Machu Picchu 4 day trip. We booked our trip for 10 days which included time in Cusco and as well as time in Puno where we spent time on Lake Titicaca. The whole trip was amazing we had several excursions to multiple ruins as well as local points of interest and learned a lot about local history and traditions. This was my second trip to Machu Picchu and Cusco but first time to Puno. Sungate was with us every step of the way. Answering any and all questions via email prior to travel and taking EXCELLENT care of us while we traveled. I would recommend traveling with Sungate if you are considering this trip or any other like this in Peru. They made a custom itineray for us so we could see what we wanted to and go where we wanted. What a great company. No regrets at all.

Review collected in partnership with this attraction
Thank Gayle K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doris Gonzales ... S, Director de Relaciones con Clientes at Sun Gate Tours - Day Tours, responded to this reviewResponded 5 days ago

Dear Gayle K,

Thank you so much to recommend traveling with Sun Gate Tours because your experience in the whole trip was amazing so you had several excursions to multiple archaelogical sitess as well as local points of interest and learned a lot about local history and traditions.

We are a local tour operator that works with well-trained local people who do things with great care since our goal is to fulfill our mission and vision as a sustainable travel company.

When you, your family and friends return to visit us, we will be very happy to welcomed you as a Sun Gate Tours' family.

Best regards,

Doris Gonzales
Customer Support

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Reviewed 1 week ago

My adult daughter and I created a tour with our specific interests. We were able to modify the trip to our exact preferences. We had one full day in Lima touring markets, learning how to prepare Pisco Sour (perfectly) and Ceviche with fresh ingredients while watching the fishermen in the ocean from our white linen table. We also joined a small group to tour historic locations around Lima using the small, personal ear buds in the crowded locations. The next day we flew to Cusco to begin acclimating to the altitude. We had two great days walking through and learning about Inka culture in the Sacred Valley. Day 5 we began our hike to Machu Picchu. We selected the "Short Inca" which was plenty for me. It took the full day but it was worth the effort. Our tour Guide, Flor was amazing. While I worked to catch my breath, Flor described the vegetation and found orchids everywhere. Our next morning in Machu Picchu was beyond our expectations. The weather changed frequently and we saw all seasons. Day 7 we flew to Puerto Maldonado and stayed at Tambopata Lodge. We traveled with a group of 11 English speaking travelers from all over the world. Our group leaders knew how to teach us to find spectacular birds and beasts. We climbed above the canopy to watch the sunset. We went on four walks most days: sunrise, sunset and others focused on agriculture or other local specialties. We rode on the river and on a lake daily. Beyond our expectations. Absolutely what we'd hoped. The trip of a lifetime.

Thank Explore468272
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

Great tour and so well organized. Sungate being a local company ensured the very best guides, accommodation etc were booked. The staff were very helpful and friendly. Would definitely recommend this tour company.

Thank Stephanie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doris Gonzales ... S, Public Relations Manager at Sun Gate Tours - Day Tours, responded to this reviewResponded 2 weeks ago

Dear Stephanie R,

Thank you so much for your time to write this review in Trip Advisor, it was a pleasure to help you as a local company in all you needs of Travel to Peru.

Thank you for emphatize that you will definitely recommend to Sun Gate Tours. We will appreciate it so much and it encourages us to be better and better as a team work.

We hope you return to Peru again you, your family and friends!.

Best regards,

Doris Gonzales
Customer Support

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Reviewed 4 weeks ago via mobile

We had a great experience working with sun gate tours. From the moment we arrived in Cusco, to our atv trip to Moray and Maras, and through our Machupichu excursion. Our tour guides Alberto and Frank at Maras and Moray were patient and super informative. Machupichu was so much fun with your tour guide Jimmy. He was especially kind when it came to the many stops climbing the ruins as we were still getting accustomed to the altitude. At the end of our tour, Doris and Richard (our constant guides who organized the trip) went out of their way to walk us to the hotel, even helping with our suitcases. Thank you Sun Gate tours for making our trip to Peru unforgettable.

Thank andriapasquel87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doris Gonzales ... S, Director de Relaciones con Clientes at Sun Gate Tours - Day Tours, responded to this reviewResponded 4 weeks ago

Dear andriapasquel87,

Thank you for your excellent comment!!. We are very happy to know that you and your family really enjoyed your trip at Sun Gate Tours.

Our mission at Sun Gate Tours is serving the client seeking his total satisfaction; providing quality tourism services, committed to the social, cultural and environmental reality of our country.

Thank you for your comment and for letting us know about your impressions. We are pleased to know that our best part is that we customize your tour to your priorities.

We hope to have you again with a warmer welcome to you, your family and friends by Sun Gate Tours very soon!.

Kind regards,

Doris Gonzales
Customer Support


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Reviewed 4 weeks ago via mobile

My family (5 adults) went to Cusco and hired sungate tours for our trip to Machu Picchu and an ATV ride/trip. It was wonderful. Richard was our guide and was fabulous. He stopped by our hotel the night before the ATV rides and we weren’t there so he left a handwritten note for us. They suggested a hotel, Maytaq Wasi, and it was great.

The next day, Richard came back to pick us up for the train to aguas calientes (the town at the bottom of Machu Picchu). The people he connected us with in aguas calientes and Machu Picchu (tour guide there: Jimmy and he was PHENOMENAL) were all wonderful. Richard also had all tickets (bus, train, entrance) prepared and organized for us in a folder.

Doris and Richard were extremely helpful when we returned to Cusco and needed help with our luggage. They went out of their way to help us. Very kind people!
We definitely recommend using sungate for any coordinating/touring in Peru!

Thank Natalie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doris Gonzales ... S, Director de Relaciones con Clientes at Sun Gate Tours - Day Tours, responded to this reviewResponded 4 weeks ago

Natalie P,

We are happy to read your review posted to Trip Advisor, it is very kind of you taking time to recommend us. We are so glad you enjoyed your tour with us and we are gonna tell our staff about your nice words to them.

Thank you so much for taking tours with us and if you are coming back we are definitely going to give one more time our best service.

Kind regards

Doris Gonzales
Client Support

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Reviewed September 6, 2018

I spent 2 weeks in Peru with x and I can guarantee that it was a wonderful experience, planned in the perfect way. Everythink has been organized above all expectations.
Great attention to customer needs. I suggest then to your journey in Perù

Thank Franci81milano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doris G, Public Relations Manager at Sun Gate Tours - Day Tours, responded to this reviewResponded September 9, 2018

Dear Franci81milano,

It is so kind of you recommending us to other travelers to come with Sun Gate Tours. It is great to know that you had a wonderful experience above of your expectation. It will help us to motivate everytime more and more to provice service attention to customer.

We appreciate so much this recommendation. When you come back to Peru again, it will be a pleasure to help you as a Sun Gate Tours´ family!.

Best regards,

Doris Gonzales
Customer Support

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Reviewed August 29, 2018 via mobile

Our 10 day trip with Sungate Tours was just about perfect. From inquiry and booking to practicalities, adventure and memories. The itinerary was made personal and everything was very punctual and reliable. On The 3 day trek to Lares Trail we were cared for superbly and loved it. All the other sights were magnificent and we made friends along the way. Highly recommended!!!

Thank Lisa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doris G, Public Relations Manager at Sun Gate Tours - Day Tours, responded to this reviewResponded August 30, 2018

Dear Lisa H,

We are very happy to read that you had a perfect 10-day trip including Lares Trek, we appreciate so much
your time at writing this review! we are so happy you enjoyed your Customized travel experience!!

At Sun Gate Tours we love to work and to take care of our visitors and that is why we are genuinely happy and we provide service since our happiness.
So, reading this writting encourageous us to motivate that our mission to serve is our goal.

We hope to see you and provide you our familiar and friendly welcome, again.

Doris Gonzales
Customer Support

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Reviewed August 14, 2018

We booked a 2-week trip through Sungate to the Amazon and Machu Picchu. Jonathan helped us to set up a wonderful itinerary that made our trip fun and easy to navigate.

We began our trip in Iquitos and really enjoyed our guide, Adrian. He was able to help us see Pink Amazonian Dolphins and myriad birds!

Our time on the Inca Trail with our guide and incredible cooks and porters was amazing. One of the best things about Sungate is that they are focused on sustainable tourism. They have a limit on the amount of weight that porters can carry, separating them from the majority of other Inca Trail groups with porters carrying up to 40 kilos.

Our guide Puma was insightful and able to tell us a lot about the flora and fauna of the region and we even saw a Giant Hummingbird! Machu Picchu was incredible and he allowed us to stay at the entrance to watch the sun rise which was beyond amazing.

Each place we visited had someone waiting to pick us up. The lodging and food were exceptional throughout the trip.

We would strong recommend using Sun Gate if you're planning a trip to Peru!

Thank ehowe14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doris G, Public Relations Manager at Sun Gate Tours - Day Tours, responded to this reviewResponded August 15, 2018

Dear ehowe14,

Thank you to clarify your observation about our operations in the Inca Trail or other tours in Peru regarding: As a one of the best things about Sun Gate is that they are focused on sustainable tourism.
Yes, indeed.We try to practice sending information and educating travelers to have operations as a means to differentiate us legitimate and socially responsible green travel company.
Where by, we work according the standards and tools that adhere to the Global Sustainable Tourism Criteria promoted by the Global Sustainable Tourism Council (GSTC) to comply with internationally recognized standards for certification programs.

We are so glad you enjoyed your tour with us and we are going to tell our staff about your nice words to them.

Also, we appreciate you encourage us with your strong recommendation using Sun Gate to the rest of travelers that are planning a trip to Peru!

Thank you so much for taking tours with us and we hope you are coming back we are definitely going to give one more time our best service.

Best regards,

Doris Gonzales
Client Support




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Reviewed August 12, 2018

Sungate is a level above other tour organizers. They were recommended to us by Haku in Lima. We wanted to add a brief Jungle tour to our Peru visit. We met with Emma from sungate in Cusco and based on Sungates recommendation visited INotawa lodge. The service and price from sungate was outstanding. We highly recommend them..and will use them again when we return to Peru! Sungate was better organized and offered better service and prices than the other 4 tour companies we worked with during our visit to south america.

Thank 64falcon260
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doris G, Public Relations Manager at Sun Gate Tours - Day Tours, responded to this reviewResponded August 14, 2018

Dear 64falcon260,

Thank you so much for chosing us as your Jungle trip company in Peru. We are happy to know that you enjoyed this trip with your family.

Also, we appreciate your trust and the recommemdation to other travelers.

We will be waiting for your return to Peru and it will be a pleasure to help you with a familiar welcome!.

Best regards,

Customer Support
Doris Gonzales

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Reviewed August 11, 2018

David at Sun Gate did a fabulous job pulling together a last minute one day Machu Picchu tour for us. Excellent service and tour. Thank you!

1  Thank mcclaypd2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doris G, Public Relations Manager at Sun Gate Tours - Day Tours, responded to this reviewResponded August 14, 2018

Dear mcclaypd2,

We would like to thank you for not only choosing to travel with Sun Gate Tours, but for having placed your trust in us. We understand that for a lot of people, a trip to Machu Picchu is a unique opportunity, so it’s our utmost responsibility that we understand the interests and needs of each respective guest while also providing them the valuable support they search for.

We are more than grateful for having the opportunity to be with our guest, “every step of the way”, especially when there are overwhelmed at Machu Picchu surrounded with sacred energy.

Thanks again for your review and for traveling with Sun Gate Tours! Wishing you the very best in your next travel endeavors.

Sincere regards from Cusco!

Doris Gonzales
Customer Support

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