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“Cusco, Machu Pichu, Short Inca Trail & Amazon Basin”

Sun Gate Tours - Day Tours
Ranked #501 of 627 Outdoor Activities in Cusco
Certificate of Excellence
More attraction details
Attraction details
Owner description: Sun Gate Tours is one of the most experienced Peruvian Tour Operator with highly positive industry reputation. We are registered and licensed as an Official Peruvian Tour Operator by the Peruvian Ministry of foreign Trade and Tourism.Our company has been operating Peru for over 9 years. With this huge wealth of experience and knowledge we offer an expert bespoke travel service and can customize the itinerary. Why are we different? Customer satisfaction is our top priority: We are committed to reach the highest quality standards; controlling our operations from head to tail. Personalized service: We provide an attentive and personalised service for each of our guests. Our team of professionals provides expert advice and friendly, prompt service to all customers. Customization and flexibilty: We can create tours based on gender, age group, specific interests and more. We design meticulously sequenced itineraries with precision and coherence hand-tailored to the personal tastes and interests of our guests. Guaranteed Departure: 100% guaranteed departure, means that the tour will definitely operate on the day it is scheduled. No matter if there is only a single traveler. Competitive Price: We offer competitive prices because we are based locally and we manage our operations ourselves. We do have economic prices. Support: 24 hour support from our locally based team. Assistance in Portugues.
Useful Information: Bathroom facilities, Activities for young children
Reviewed July 4, 2018

My husband & I traveled to Peru in mid-May 2018 and Sun Gate Tours did a great job organizing everything. Jonathan was our sales rep, Flora was our guide at Machu Pichu and Doris stepped in to take care of the details in country when Robert got reassigned. All were terrific. Couple of points:
- The tour of the Sacred Valley was very interesting but it turns into a very long day if you are going back to Cusco after the tour - particularly after you make the rounds dropping people at their various hotels in the valley. Practically everyone on the tour stayed in the Sacred Valley overnight and took the train to Machu Pichu in the morning. Since the Sacred Valley is closer to Machu Pichu than Cusco, this makes sense. Talk to your sales guide about this option.
- We had planned to hike the short Inca trail , but my husband got ill from something he ate so we were unable to make the hike. Doris was able to reach Flora who met us at the train station in Aquas Caliente. Flora contacted a doctor who came to our hotel and gave my husband intravenous antibiotics which allowed him to go to Machu Pichu in the morning. She really saved the day. Flora gave us a great tour of Machu Pichu as well.
- The Amazon Basin was quite interesting. We stayed at Posada Amazonas on Jonathan's recommendation. We stayed for three nights but many others stayed for two nights - that would have been enough for us. The best day was out on the lake fishing for piranha .

Thank Barbara H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doris G, Public Relations Manager at Sun Gate Tours - Day Tours, responded to this reviewResponded July 6, 2018

Dear Barbara H,

On behalf of Sun Gate Tours team, we would like to take this opportunity to sincerely thank you for not only posting a review on TripAdvisor, but a review in lengthy detail and with all the positive messages throughout!

It was a genuine pleasure hosting the both of you in our Peru Country . We are astounded knowing you had a Cusco, Machu Pichu, Short Inca Trail & Amazon Basin Adventure! Your detailed description will provide and even inspire other discerning travelers for their custom Tours with Sun Gate Tours!. Also, we thank you for the recommendations to the travelers about how to communicate with our sales person to improve the Itinerary and enjoy more.

We hope your picture and frame will provide the memories about your Peru adventure that last for a lifetime. Thanks again for writing about your trip with us and for having trusted in our services.

We wish you come back again in the near future to my country and it will be a pleasure to help you, again.

Best regards,

Doris Gonzales
Client Support

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"sacred valley"
in 54 reviews
"machu picchu"
in 155 reviews
"nazca lines"
in 14 reviews
"inca trail"
in 57 reviews
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in 15 reviews
"puerto maldonado"
in 11 reviews
"solo traveller"
in 4 reviews
"day hike"
in 15 reviews
"initial contact"
in 4 reviews
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in 4 reviews
"travel agent"
in 7 reviews
"aguas calientes"
in 18 reviews
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in 4 reviews
"train station"
in 13 reviews
"personal guide"
in 5 reviews
"always on time"
in 8 reviews
"private guide"
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12 - 16 of 372 reviews

Reviewed June 27, 2018

After reading the positive reviews on Sun Gate tours via TripAdvisor, I booked with them for a trip to Cusco and Machu Picchu. I was not disappointed. I dealt with Doris Gonzales of Sun Gate Travels before the trip trying to finalize the best options as well as during the trip. Doris came to our hotel in Cusco (much to our surprise) to greet us and make sure we were all set with their driver who was bringing us to Ollantaytambo. We also used them for purchasing all our train and bus tickets from Ollantaytambo to Machu Picchu as well as a guided tour while in Machu Picchu. On the day of our departure, their driver picked us up at our hotel and drove us to the airport in Cusco where Doris greeted us (again, much to our surprise!). Doris took our luggage and brought us up to the front of the line at the airport ticket counter and made sure everything was set for our departure back to Lima. She was truly amazing. Her customer service was beyond what we expected and she was so pleasant to deal with. All of the services we used with Sun Gate Tours were fantastic, on time, and absolutely no issues or hiccups. I would highly recommend and refer them to others.

Thank marialobrien
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doris G, Public Relations Manager at Sun Gate Tours - Day Tours, responded to this reviewResponded June 28, 2018

Dear marialobrien,

Thank you so much for your time at writing this review! we are so happy you enjoyed your Cusco and Machu Picchu travel experience!!.

At Sun Gate Tours we love to work and to take care of our visitors and that is why we are genuinely happy and we provide service since our happiness. So, reading this writting encourageous us to motivate that our mission to serve is our goal.

We hope to see you and provide you our familiar welcome, again.

Doris Gonzales
Customer Support

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 18, 2018 via mobile

We absolutely loved this trip! Sun-gate took care of every single detail! From the time we landed in Cusco City Darwin met us and made sure everything’s as coordinated and on schedule. Our accommodations were great, the tours were great, the transportation and transfers were great-best of all the Peruvian food is fantastic. We always felt safe, we never had to worry, and we had the trip of a lifetime! We can not recommend this company enough! They were wonderful!

Thank MattandDeb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doris G, Public Relations Manager at Sun Gate Tours - Day Tours, responded to this reviewResponded June 20, 2018

Dear MattandDeb,

On behalf of Sun Gate Tours, we would like to graciously thank you for taking the time to post a Trip Advisor review about your Peru Travel experience with us.

We would like to thank you for not only choosing to travel with Sun Gate Tours, but for having placed your trust in us. We understand that for a lot of people, a trip to Peru is a unique opportunity, so it’s our utmost responsibility that we understand the interests and needs of each respective guest while also providing them the valuable support they search for.

We are more than grateful for having the opportunity to be with our guest, “every step of the way”, especially when there are overwhelmed at Machu Picchu - Cusco surrounded with sacred energy.

Thanks again for your review and for traveling with Sun Gate Tours! Wishing you the very best in your next travel endeavors.

Sincere regards from Cusco!

Doris Gonzales
Customer Support

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Reviewed June 11, 2018

After deciding on Peru for our next vacation, I did a lot of research and finally contacted Sun Gate. From the very beginning, Jonathan was very pleasant to work with and took the time to answer my (many) questions. We picked the perfect itinerary for our interests- Lima, Arequipa, Colca Canyon, Cusco, Machu Picchu- and felt completely prepared going into our trip (they shared great info and recommendations beforehand). This was a last-minute vacation for us, but Sun Gate took all of the stress out of planning. All I had to do was book our flights and look up some restaurants for dinner.

Once arriving in Peru, the tours were well-planned, fun, and educational. We had many drivers and guides for city tours, gastronomy tours, and excursions - all were excellent (Special shout-out to Richard in Cusco and Darwin at Machu Picchu. They really made our time in those locations fun and informative.). The accommodations were clean, comfortable, and in good locations. Each day we'd walk to dinner or shops nearby. Sun Gate also took the stress and worry out of our first couple domestic flights by having a guide accompany us into the airport and help with check-in. They called us at our hotels occasionally at arrival to make sure everything was going well. Richard sat down with us after arriving in Cusco to walk us through all the Machu Picchu logistics (train, bus, etc.) in detail- much appreciated! Thank you for giving us a trip we'll always remember! I would definitely recommend Sun Gate to anyone planning a trip to Peru.

Thank Katherine K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doris G, Public Relations Manager at Sun Gate Tours - Day Tours, responded to this reviewResponded June 12, 2018

Dear Katherine K,

Thank you so much for your time at writing this review!. We are so happy you enjoyed your Customized travel experience !!

At Sun Gate Tours we love to work and to take care of our visitors and that is why we are genuinely happy and we provide service since our happiness. Immediately we received your posted review we read and shared in the screen with our team.
So, reading this writting encourageous us to motivate that our mission to serve is our goal.

We hope to see you and provide you our familiar welcome, again.

Doris Gonzales
Customer Support


Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed June 5, 2018

Sun Gate did an excellent job. Jonathan planned everything well and thoroughly. Itinerary can be customized to meet (and exceed expectations). Representatives from Sun Gate met me at the Lima, Cusco, Puno (Juliaca) and Trujillo airports and transported to the lodging. Guides were very informative, made touring lifelong experience. Had unforgettable time exploring the culture first 7 days, and finally relaxing
at Chicama Surf Resort which is home to the longest left in the world.
I would highly and wholeheartedly recommend them to anyone traveling in Peru

1  Thank Sinisa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doris G, Public Relations Manager at Sun Gate Tours - Day Tours, responded to this reviewResponded June 6, 2018

Dear Sinisa C,

Thank you so much to take time to post this wonderful review of you experience travelling with and also you let know us that Sun Gate Tours family did an excellent job and that you will highly and wholeheartedly recommend us to anyone traveling in Peru.

I will share with all the family of Sun Gate Tours such as: Jonathan, our representatives of each destinations (Lima, Cusco, Puno (Juliaca) and Trujillo airports, drivers and our Guides who were very informative, made touring lifelong experience. Had unforgettable time exploring the culture first 7 days, and finally you had relaxing at Chicama Surf Resort which is home to the longest left in the world.

I am sure that they will be very happy and motivated to continue working with more enthusiasm.

We hope you come back and give us an opportunity to enjoy having a quality service as you deserve, again.

Best regards,

Customer Support
Doris Gonzales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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