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“Very cute hotel”

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Encantada Casa Boutique Spa
Ranked #13 of 164 Hotels in Cusco
Certificate of Excellence
San Antonio, Texas
Level Contributor
112 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
“Very cute hotel”
Reviewed 24 October 2011

We stayed here for one night, but wish we had substituted our night in Aguas Calientes for this hotel. Aguas Calientes is full of terrible dumps that overcharge and is only worth it if you really want to beat the crowd into Machu Picchu and have pictures of the park without random tourists in the background.

We enjoyed this cute little hotel with a beautiful garden and good views of the city. It is about a 10 minute walk from the main plaza, so travelers preferring to be in the heart of shopping and dining may not think it ideal. However, we didn't mind and thought the view was worth the trade-off.

The staff is incredibly friendly and worked with us when we had a passport issue and therefore Peruvian sales tax issue. The continental breakfast in the morning is great, with made-to-order omlettes, cereals, breads, fruit, cheese, juice, and coffee. We enjoyed the happy hour in the warmth of the fire in the lobby.

Our room was pre-heated for us, which was nice after a cold day. The rooms are cozy, with simple and clean furnishing. Unlike the moldy and bug-filled bathrooms of Aguas Calientes, the bathrooms at Encantada were modern and clean. The walls were somewhat thin and the hardwood floor a bit creaky, which might be a problem for extra-light sleepers. Overall, we really enjoyed our stay here and would recommend it.

Room Tip: There is no elevator, so handicapped or elderly travelers may prefer the 2nd floor rooms.
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  • Stayed September 2011, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank DanandCarolina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (99)
Date | Rating
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  • Danish first
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  • French first
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  • Spanish first
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English first
Torrance
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 October 2011

Absolutely loved this quaint little boutique hotel and would recommend it to our friends. Located up the hill from other hotels but worth the extra steps. Tucked into a hillside, it is away from the city noise and blessed with outstanding city views. The tasteful decorations blend nicely with the ambience of Cusco. The extremely nice and efficient staff caters to your every need. The building is older as most all Cusco hotels are with creaky floor boards and small quarters. Rooms are updated, clean, have very comfortable beds, hot showers with good water pressure. We had a matrimonal suite 3rd floor with a balcony. Never heard other guests. Stayed 3 nights, then trekked to Machu Picchu. They stored luggage with no problems. Stayed a 4th night upon return from our trek. They arranged taxi pick-ups and always had someone around 24/7 to assist guests. It helps to have some basic spanish speaking skills to communicate.
Yes there are stairs and more stairs. The elevation takes getting used to, so walk slowly. But after returning from the trek I was running up the stairs with no breathing problems.
I found it to be a much nicer hotel than other options in the same range. We will definitely stay here again.
Stayed September 2011. Evenings were cool and damp. Daytime was sunny and warm.

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Redvette_Deb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
California
Level Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 10 September 2011

This is a great hotel with wonderful views and lots of character. The showers were hot and had great pressure. The only downside is getting taxis to come on their street since the roads are narrow. However, we could get them to the plaza and then take a short walk from there. The hotel is modern and the breakfast is really good. Very friendly staff.

  • Stayed September 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank dv77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 September 2011

We were a group of 5 friends needing 2 rooms - 1 double and 1 triple. The 4th floor of this hotel was perfect for us as it had a triple and a double along with a private balcony with table and chairs. If you can get the 4th floor, it's worth the walk up (there are no elevators). The beds are very comfortable with warm comforters, room heaters, tvs, hair dryers (request at front desk), and new/clean bathrooms with great hot showers. We were greeted by staff with a cup of coca tea and they carried our luggage up to the 4th floor. One night we wanted drinks for "happy hour" on our private balcony. They brought them up to the 4th floor for us. Breakfast was very good and pretty extensive compared to other hotels. We had rolls, toast, omelets made to order, meats/cheeses, cereal, yogurt, fruit, juices, coffee and tea. The location of the hotel is great - it's not right in the middle of the square but is close by and is in a good/safe neighborhood.

My advice for anyone traveling to Cusco is to bring a pair of earplugs. No matter where you stay there seems to be noise from animals, all night parties (not sure what the occasion was), etc.

You may get a better rate by calling the hotel directly rather than booking online. Staff there speak pretty good English, so you may want to give that a try first. You may also get a free transfer to/from the airport if you book over the phone.

Room Tip: Ask for a room on the 4th floor if you are okay with twin beds (double and a triple).
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  • Stayed August 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank JAH99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaco Costa Rica
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 5 September 2011

We were recently on a group tour in Peru and we were booked by the tour group into a hotel on the Plaza de Armas. The original hotel lacked hot water, had small dark rooms and we decided we needed to "upgrade" in order to enjoy Cusco. We found Encantada Casa Boutique on Trip Advisor and booked rooms for 3 nights. The rooms were lovely, very comfortable beds and bedding, a radiator type heater was in the room. Included in the rate was breakfast which included home made breads and rolls, omelets, yogurt and fruits. The hotel is situated at the top of San Blas and affords a great view of Cusco. Highly recommend this hotel. It was our best hotel experience in Peru!!

  • Stayed August 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank rediscover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rochester, MN
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 29 August 2011

The Encantada is in a very charming and picturesque location. It is within easy walking distance of the main plaza as well as numerous shopping areas, restaraunts, and museums. The staff are superb in every respect. The rooms were immaculate and everything was in working order. The complimentary morning breakfast is quite good.

Be forewarned about a couple of things: (1) adding to the charm of the location is Tanda Pata Street, which is narrow and one-lane only; occasionally drivers may balk at driving all the way to the hotel and ask to deposit you in the Plaza San Blas which is a couple of blocks away; (2) there is free wi-fi; however, it worked sporadically during my stay, sometimes not working for days at a time; (3) walls are thin; i.e., conversations taking place outside the rooms are easily heard within the room which might be difficult for light sleepers.

Overall, the positive aspects of the property easily outweigh the small inconveniences, and I will choose the Encantada again for trips to Cusco.

  • Stayed August 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Niki D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
colchester
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 17 August 2011

We spent 3 nights here and enjoyed this more than any other hotel in Peru. The staff were helpful and friendly, the location was fantastic for the view (although up a flight of very steep steps from the town) and we had a small, comfortable room with a view. The bed was very comfortable and the bathroom good. They looked after our suitcase when we travelled to Matchu Picchu for one night and helped us with directions, phone calls, taxis etc.
Try to get a room overlooking the city and as high up as possible, for the view and to minimise noise from the houses around and from inside the hotel (it's all open plan from ground floor reception level upwards).
I'd recommend this hotel as a great place to stay in a beautiful city!

  • Stayed August 2011, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Charm_Lover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Encantada Casa Boutique Spa

Property: Encantada Casa Boutique Spa
Address: Tandapata 354 | San Blas, Cusco Cusc 01, Peru
Region: Peru > Cusco Region > Cusco
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Airport Transportation
Hotel Style:
#4 Spa Hotel in Cusco
#11 Romantic Hotel in Cusco
#25 Family Hotel in Cusco
Price Range (Based on Average Rates): $
Hotel Class:3 star — Encantada Casa Boutique Spa 3*
Number of rooms: 18
Official Description (provided by the hotel):
The City of Cusco is the perfect starting point to explore some of the most fabulous sites in South America like the Sanctuary of Machupicchu, the Amazon Rainforest and Lake Titikaka. In the bohemian, artisan district of San Blas in Cusco lies our jewel, the Casa Boutique Spa ENCANTADA. The tasteful, modern construction, offers a lot of comfort and is surrounded by fantastic, flower filled gardens where you can relax between your tours with great views of the surrounding red tiled roofs and the city center. Away from the noisy streets of the center but only a few blocks from the main square, overlooking the city, Encantada is located in a privileged area, where you are in walking distance of the city's many churches and museums and close by the archaeological park of Sacsayhuaman. An enchanted place in the archaeological capital of South America.Services:Breakfast buffet (5.30-9.00 A.M.)Bar/CafeteriaBeautiful social areas: Panoramic Terras, spacious salon with fireplace and flower filled garden areas Spa with Jacuzzi and MassageWi-Fi and free Internet service220V and 110V current Safe depositLaundry serviceMedical attention and oxygen upon requestFree lugagge storageTourist information ... more   less 
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Also Known As:
Encantada Casa Botique Hotel Cusco

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