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“Amazing staff” 4 of 5 bubbles
Review of Hostal Cusi Wasi

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Hostal Cusi Wasi
Ranked #30 of 334 Cusco B&B and Inns
Certificate of Excellence
Dalian, China
Level Contributor
34 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Amazing staff”
4 of 5 bubbles Reviewed 14 November 2011

Hostal Cusi Wasi helped me so much while trying to plan my trip to Peru from China, it wasn't easy to get information and they where able to give great advise and help me to organise our trip to Machu Picchu, they even phoned airlines for me to try and find out about visas etc. The hostal itself wasn't the prettiest or newest place, but it had character and for the price we paid it was great value, but I think with some new touches and some upgrades here and there, this can go from a good hostel to a great hostel. Cusco can easily get very booked out(the days before groups leave for the different treks), so make sure you try and book a place in advance, on our return to Cusco after our trip to Machu Picchu we couldn't get space anywhere and ended up staying in a really horrible place. The location of Cusi Wasi was a bit out from the main square, but walkable distance. Cusi Wasi even served us breakfast at 5 in the morning before our train left for Machu Picchu, and their coffee was excellent. If you are willing to pay a bit more, there are many places closer to the main square and if you are looking for something upmarket and newer, Cusi Wasi is maybe not for you. We had an amazing time in Cusco and ate some of the best meals on our trip in Cusco, there are so many amazing restaurants to choose from. So just remember, there are loads to do and see in Cusco and you will maybe not be at the hotel too much, so if you like good food and wine, rather save on the hotel. Thanks Cusi Wasi for all your help.

  • Stayed September 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ginapotgieter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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203 reviews from our community

Traveller rating
    88
    86
    14
    7
    8
See reviews for
40
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (19)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 28 October 2011

we stayed there 7 or 8 nights before and after the machu pichu hike and were happy. staff was friendly and helpful and it's a big plus that there is a kitchen which everybody can use. some rooms were a bit small but the court yard has a roof and invites to hang out even when it rains. sound travels well in the court yard so you might want to make to bring your ear plugs...

  • Stayed October 2011
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank klingklong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockbridge, Georgia
Level Contributor
323 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
4 of 5 bubbles Reviewed 27 October 2011

This tiny little hostal is so pretty; three floors of artwork and potted plants. The staff is very accommodating, and comfy chairs await visitors in the courtyard. Complimentary tea service is available 24 hours a day, and the wireless service is good. The rooms are small, but well appointed with thick blankets against the evening chill. While we were there, we needed the services of a physician - the desk clerk located the specialist and made the appointment on my behalf - great customer service from a friendly staff.

  • Stayed October 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank StuartandDenese
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Porto Alegre, Rio Grande do Sul, Brazil
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 26 October 2011

Estive por 3 pernoites no Hostal Cusi Wasi, e foram todos ótimos ! Camas muito confortáveis,
limpeza e troca de lençóis todos os dias. Funcionários muito prestativos, gentis e sorridentes.
Transfer aeroporto-hostal OK, todo auxilio pré trilha inca ( inclusive servir o DESAYUNO ÀS
5:30 !! ), a decoração é muito bacana, duchas quentes 24 h... enfim, vale MUITO `A PENA
hospedar-se no Cusi Wasi. RECOMENDO !

Room Tip: 3º e 4º andares são muito silenciosos.
See more room tips
  • Stayed October 2011, travelled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jane Beatriz M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
4 of 5 bubbles Reviewed 26 October 2011

Stayed there twice. They have tiny rooms with no windows (only to thecourtyard) and bigger rooms with windows to the street, so make sure you get oneof thebigger ones, they also look nicer. Friendly stuff, also english speaking. I would go there again.

  • Stayed October 2011
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ogeli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sao Paulo, SP
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 2 October 2011

The hotel was nice and we didn't have any problem (hot water, wireless, noise - it was all ok). But, despite the fact that the hotel was only 5 blocks away from the Plaza de Armas, they were 5 large blocks; you`d go really downhill (the way back late at night wasn't pleasure at all, especially with the thin air at the altitude) and the streets were kind of dark and empty.
We also had problems to pay the bill with credit card, because they wouldn't accept them, despite the fact that there was signs at the door saying that they accepted Visa, Master and Amex.
For almost the same price you can find an hotel nearby the plaza.
Despite those facts, it's a nice hotel.

  • Stayed August 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Renata B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scotland
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 bubbles Reviewed 14 September 2011

Ok, booked this on the recommendations from tripadvisor - which are normally pretty reliable!

First night, room very noisy as right beside reception and anybody, staff or guests. arriving, leaving or just wandering around passes the room, which has absolutely no soundproofing.
Second night asked to move, and they were very helpful in getting us moved...but it made little difference!
Very noisy, not helped by nobody answering the door for 20 minutes in the middle of the night (24 hour service!?) and the manager answering the phone at 5.30 loudly on the stairs and chatting to her friends! Great service.
Breakfast average at best - stale bread.

So. at $40 it is expensive so you expect something a little nicer, which it is not. There are many nicer and cheaper hostals or even hotels for the same price!

GO ELSEWHERE!!

Room Tip: Book elsewhere!
See more room tips
  • Stayed September 2011, travelled with friends
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Eds2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
qmtu, Owner at Hostal Cusi Wasi, responded to this review, 19 September 2011
The reviews of our hostel are the genuine opinions of our guests. We manipulate or influence these opinions in no way so this particular review comes as a surprise.

During the time this guest stayed in our hostel we also had a group of Argentinians who unfortunately behaved very loudly, especially when they came back inebriated from a night out. The person who answered the phone was not the manager but a member of the Argentinian party.

We serve our breakfast fresh. Perhaps this guest didn't like the typical Cusco-style bread (most people do!) but the bread was not stale.

We apologise for the inconvenience of having to wait 20 minutes for the door to be opened in the middle of the night; there was a problem with the door bell which is now fixed.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hostal Cusi Wasi

Property: Hostal Cusi Wasi
Address: Avenida Arcopata 466A, Cusco 1, Peru
Phone Number:
Region: Peru > Cusco Region > Cusco
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Airport Transportation
Hotel Style:
Ranked #30 of 334 B&Bs / Inns in Cusco
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hostal Cusi Wasi 2.5*
Number of rooms: 10
Official Description (provided by the hotel):
Welcome to Cusi Wasi! Our rooms have heating, a modern private bathroom, cable-TV, free Wi-Fi and warm water 24 hours a day. Our kitchen is at your disposal, as well as an Internet PC. We offer laundry services and free coffee and (coca leaf) tea. Prices include breakfast, transport from the airport or bus or train station and taxes. We offer first-quality excursions to Machu Picchu and also the Inka Trail. ... more   less 
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