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“We Enjoyed It Immensely”

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Casa San Blas Boutique
Ranked #11 of 170 Hotels in Cusco
Certificate of Excellence
Reviewed 18 February 2012

We recently spent nine days at the Casa San Blas Botique Hotel (1-29-12-to 2-7-12), and enjoyed it very much. It is in a great location, close to restaurants and shopping.. The staff is very friendly and helpful. They go out their way to please you, such as bringing hot water bottles to your room each night for your bed. The buffet breakfast in the morning is delecious, ranging from fresh made juices, to eggs, pancakes, cereal, fruit and more. The panoramic view of Cusco from the upstair suites is fantastic. We highly recommend this hotel!
Mario & Beverly Verde

Room Tip: Ask for the suites.
  • Stayed: February 2012, travelled as a couple
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Thank marioverde10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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481 - 487 of 853 reviews

Reviewed 8 February 2012

This was my favorite hotel on my entire trip to Peru. The location was great, just a few blocks from the main plaza. The room was on the smallish size but it was very clean and comfortable. Breakfast was excellent. The staff was wonderful, helpful, and friendly. We left luggage there while we went to the Sacred Valley and they had it ready for us when we returned a few days later. There are some nice stories about the property and the family who previously owned it and the construction of the present hotel. If I ever get back to Cusco, I will definitely stay there.

  • Stayed: January 2012, travelled with friends
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Thank CarolFMichigan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 February 2012

I have travelled to Cusco many times, but unfortunately I did not find this place until last year.
The service from the staff is uniqe, comparing to other hotells. And I will aspecially mention the manager Milly at the hotel. Thank you Milly !! The staff have together earned my willing to return to the hotel.
HIGLY RECOMMENDED !!
Never ever again another hotel in Cusco...

  • Stayed: June 2011, travelled solo
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Thank Vidar619
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 February 2012

Very nice staff. Location was good, but not suitable for people that have oxygen or mobility issues. Just above the Plaza des Armas, the hike up the hill a couple of short blocks could easily be a problem for some. Saying that, you can get a taxi very easily. The rooms were very nice, but very noisy. My bathroom window opened above the Lobby area. My bedroom window opened above the stairwell from the lobby area to the 2nd floor where my room was. The renovation of this place from what it was is amazing, but definitely not senior friendly in the stairs department. I didn't hate it there - felt safe... But probably would choose another place closer to the Plaza des Armas next time. All the Hotels were sold out, so we chose this place.

  • Stayed: March 2011, travelled with family
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Thank Krusty_pops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 January 2012

This is a very nice hotel with a very untrustworthy staff. Beware the woman evening desk clerk tried to charge us an additional bogus cash fee for our two children. We made our reservations and prepaid prior to arriving which included an additional charge for two adults and two children. Ordered boxed meals were not ready but we were still charged for them.
The day shift receptionist was pleasant and welcomed us nicely. We had a tour set up and he kindly checked us in and sent our bags up to our room. We asked about a box breakfast and lunch for the next day since our time at Wyanapicchu was early. He said no problem but there would be a $15 fee per person, which I thought was fair for the connivance. He said he would order the meals so that they would be ready for the next morning.
We had a great tour and when returned to the hotel the evening desk clerk tried to fleece us for an additional cash fee for our two children before she would give us our room key. Luckily we had printed a receipt from our internet booking, but what a sham.
I would never give this hotel business again due to unethical business practices. Read the reviews the owner never takes responsibility for bad reviews and always blames the reviewer in his weak responses.

Room Tip: Watch you back but the family room we had was large with three queen size beds and a large clean bat...
  • Stayed: December 2011, travelled with family
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3  Thank chartcase
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 January 2012

Helpful service and a wonderfully surprising atmosphere hidden behind two massive victorian doors. This hotel was very safe, very easy and the front desk staff was glad to help to see you through to your trips greatest potential! Free breakfast is pretty standard, continental. But the hot coffee, tea, or coca tea all day everyday is a great attraction.

  • Stayed: July 2011, travelled with friends
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Thank Evan E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 January 2012

We are a family that adopted the custom to visit Cusco and for the 4th time we made our stay here in Casa San Blas. During our time here, we've seen how the service has been deteriorating. It's not the same thing as when the hotel was managed by Emiliano Chenchin, Karen Ore and Betsy Canales who tried very hard to please every need. Recently we made a 5 months in advance reservation here on this hotel knowing already that we were going to have a change of rooms during our stay and we were ok with that. But, it was very unpleasant to know we were going to have more changes of rooms the moment we had a family meeting without prior notice. After presenting our evidence of the original programming of our rooms and documentation they opted to let us stay in our room without suffering additional changes, honoring the original reservation. I write this since we are a family that had stayed here in this hotel before for more that 10 days and paying in advance. It's a pity to see how we can't find the same quality of service in this hotel since 2009. We'd like to thank the owner of this hotel for letting us use the Tika room for our family activity. Also, I'd like to thank Julian, Darwin and Jackeline for their attention to us. Sadly, for our next stay to Cusco we will have to look for other alternatives. We've noticed there's a administration flaw and until it's corrected or fixed this hotel won't be the same excellent hotel it was.

Room Tip: Third floor apartments are the best rooms.
  • Stayed: December 2011, travelled with family
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3  Thank americancruiser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Casa San Blas Boutique

Address: Tocuyeros 566 | Cuesta de San Blas, Cusco 05184, Peru
Phone Number:
Region: Peru > Cusco Region > Cusco
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Airport Transportation
Hotel Style:
#15 Family Hotel in Cusco
#20 Romantic Hotel in Cusco
Price Range: $84 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Casa San Blas Boutique 3*
Number of rooms: 18
Official Description (provided by the hotel):
Casa San Blas is the first Boutique Hotel in Peru since 2003. Our cozy and intimate colonial house located in San Blas mingles the comfort and luxury with the customized service so you feel as home. Our philosophy in Casa San Blas, moreover, is that our guests have a real contact and experience with our traditions and knowledge. Thus, our guests admire elements of Peruvian culture such as traditionally hand-made weavings which are showcased throughout all our rooms and halls. We have also built a terrace balcony on the third floor to allow great views of the city of Cusco both day and night. ... more   less 
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Also Known As:
Casa San Blas Cusco
Casa San Blas Hotel Cusco

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