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Traveller rating
3,382
709
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48
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All reviews the executive lounge ocean view great hotel sushi bar light dinner ceviche larcomar mall directly across the street lobby bar the cliff breakfast buffet fitness center car service mira flores miraflores area pisco sours concierge
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Reviewed April 17, 2018

This hotel is beautiful and is located in a great location in Miraflores across the street from an outdoor mall with a ton of shops and restaurants. It has a Starbucks/ Casino on the ground floor and offers beautiful views of the ocean. The breakfast was great and the staff was very helpful! I would definitely recommend this hotel in Lima!

As a side note- it takes about 35 minutes to get to downtown Lima from the hotel (where the cathedrals, and government buildings are) and traffic is terrible in the city so be prepared. It is about 40 minutes from the airport! The airport transfer that the hotel set up was very safe and easy to find at the airport. We would recommend that as well!

Date of stay: April 2018
  • Trip type: Travelled with friends
    • Location
    • Rooms
    • Service
1  Thank Tgres634
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JWMarriottLima, Concierge & Bell Stand Supervisor at JW Marriott Hotel Lima, responded to this reviewResponded April 18, 2018

Dear Tgres634:
Thank your your positive feedback, be assure that we will share your great review with our entire staff, positive feedback is always a great motivator.
We look forward to welcoming you back soon.
Sincerely,
Jaime Escalante,
Concierge & Bell Stand Supervisor

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Reviewed April 15, 2018 via mobile

Marriott your Exceptional services is noticed in every corner of your facility’s as well as the true Assets you so well have Chosen to be part of JW Marriot:
To Marisol and Silvana at the Executive lounge in the 23rd floor, not only do you make all guest feel at home, your Attention to details, your dedication and commitment elevates the Standards even higher for Marriot and you do it Graciously!
Marisol and Silvana thank you !
You truly are an Asset!
You demonstrate the Brand that Marriot portrays!

Thank you To Marriot and All Employees of all levels, for making your guest feel at home with the upmost standards!

Madeline Morales

Date of stay: April 2018
Trip type: Travelled on business
Thank mmoralesnorat
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JWMarriottLima, Concierge & Bell Stand Supervisor at JW Marriott Hotel Lima, responded to this reviewResponded April 17, 2018

Dear Madeline M:
Thank you for your kind words in regards to your latest stay at the JW Marriot Hotel Lima.
We are so glad you had a wonderful time with us.
We look forward to welcoming you back soon.
Sincerely,
Jaime Escalante,
Concierge & Bell Stand Supervisor

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Reviewed April 8, 2018

We were flying into Lima from Cuba. After a disastrous stay in Cuba for last two days, we had zero expectations. We originally booked into an Airbnb and when we reached there, the airbnb was not the same as it was advertised and we were completely shattered. We did put our luggage in the airbnb and walked to the larcomer mall to have some food. One our way we saw Marriott. I am a member of Marriott club and i simply checked if rooms are available. It was a bit on the expensive side, but i would say it was totally worth it. Amazing Ocean and city panoramic view. Great Service. Amazing morning breakfast with tons of choices. Right next to everything. We were able to walk and explore most of the places. One of the best stays in our whole trip.

100% recommended.

Room tip: dont worry, everything is perfect. you cant make a mistake.
Date of stay: March 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank vishnu n
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JWMarriottLima, Manager at JW Marriott Hotel Lima, responded to this reviewResponded April 10, 2018

Dear VishnuShammyleela,

Thank you very much for your positive feedback and appreciation to our property, be assured it will be share to our hotel staff.
We look forward to hearing back from you.

Sincerely,

Claudia Torres
Front Desk Manager.

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Reviewed April 8, 2018

We would like to give a Big THANKS to the Executive Lounge Team for making our stay Memorable. Their Commitment to provide an Excellent! Service is Noticeable and Appreciated.
Try the local fruits, they're delicious. The hotel makes Great Breads and Desserts.

Date of stay: March 2018
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
2  Thank Carlos M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JWMarriottLima, Manager at JW Marriott Hotel Lima, responded to this reviewResponded April 10, 2018

Dear Carlos,

On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at JW Marriott Hotel Lima.

It is always encouraging to hear positive feedback from our guests, please if you need some further assistance or any request for a future stay, don't hesitate to contact me, will be a pleasure to assist you.

Sincerely,

Claudia Torres
Front Desk Manager

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Reviewed April 8, 2018 via mobile

I was staying at a sister property, and someone recommended their spa for sauna and steam. I had a small issue with the steam room. I voiced my concerns, and they couldn't have been more professional and diligent in terms of remedying the problem.
They not only fixed the steam room expeditiously, but also gave me two free days at the spa.
I reciprocated by taking my wife to Their brunch, which was second to none!
I really can't say enough nice things about the jw Marriott in Lima and will be staying their upon my return to this great city. Thanks again Marriott!

Date of stay: April 2018
Thank Jack N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JWMarriottLima, Manager at JW Marriott Hotel Lima, responded to this reviewResponded April 10, 2018

Dear Jack,

Thank you for taking the time to share your comments with us.
Please received again our apologies for the incident you have experienced with our steam room, be assured your comments will be share with all our hotel staff.
We look forward to hearing back from you.

Sincerely,

Claudia Torres
Front Desk Manager.

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