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Reviewed May 2, 2018

My last stay in the Ramada Encore was an excellent experience. Well located, modern, and with all the amenities you're looking for a business trip. The staff is always willing to help and the facilities look like brand new. Rates are also a plus when a choice has to be made.

Date of stay: April 2018
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
Thank ricardoalejandrov496
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ralph M, Gerente at Ramada Encore Lima San Isidro, responded to this reviewResponded May 17, 2018

Thank you very much for your comments and happy that you had a good experience with us.

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Reviewed January 11, 2018

We were changed to this hotel due to an overbooking since a big group had to stay an additional day of Costa del Sol in Salaverry, it was my partner´s birthday so the surprise i wanted to leave in the room was of course not happening. Our plans of going to the walking distance restaurants was also ruined,
The hotel seems like a nice 3 star. Since we were staying only a night we wanted to take advantage of the pool. At front desk they told us it took 4 hours to get the pool heated up,this was not indicated by Costa del Sol staff when we agreed to move to this hotel. We specifically reserved a hotel with a heated pool to take advantage of this. We requested to front desk a Matrimonial bed for the inconvenience, they only had 2 beds available, not even an upgrade due to these issues. There was no robe for the shower, no slippers, no tub and nothing in the minibar. These hotels are from the same chain, and we paid more for Costa del Sol , comparing on web rates, there was no communication between them. Very Dissapointed.

Date of stay: December 2017
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Joanna Alexandr... A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ralph M, Gerente at Ramada Encore Lima San Isidro, responded to this reviewResponded January 29, 2018
Google Translation

Lamentamos la experiencia obtenida en nuestro Hotel.
Estamos trabajando en sus puntos observados para mejorar.
Saludos

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Reviewed December 12, 2017

The hotel is in a busy intersection but we never hear any of the traffic noise. Front desk staff are very friendly and helpful. When we arrived, we get a coupon for a welcome drink in the bar. The complimentary breakfast is very good. Room is spacious for 3 people. Not too far from public transportation if you want to take the city bus which we did.

Date of stay: November 2017
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
Thank Peter P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ralph M, Gerente at Ramada Encore Lima San Isidro, responded to this reviewResponded January 29, 2018

Thanks for your review of our Hotel. Waiting to have you back.
Regards

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Reviewed July 14, 2017

I stayed on the 15th floor suite, and it was lovely! Nice view of the avenue lights at night. Very clean room with neutral tones and modest decor. Staff was courteous and helpful. The complimentary breakfast was delicious and fresh. Room Service was great as well. We had the ceviche and the rissotto al pesto con lomo. Both were very tasty. Sadly there was no tub in our room.

Room tip: 15th floor has a nice nighttime view of the Lima city lights
Date of stay: July 2017
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank kademc2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded July 17, 2017

Thank you very much for your comments about our 15th floor Suite and Restaurant.
Regards

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Reviewed April 10, 2017

If you see the ground plan of this hotel you will see a rhombus which affect the lay out of the rooms. Once getting used to this you find the room excellent. The bathroom has a good size and a fine shower but and odd problem which could easily be corrected. As there is no edge a great amount of water from the glass wall runs out on the floor wetting the bathroom mat. Our room was on the 13th floor and had an excellent view over Lima, and it was easy for us to come to the A-floor (top-floor) to have our swim in the rhombus shaped pool with 'waterfall'. We had all our hot meals at the hotel. Excellent service, good cooking and fair price. Note that this is a typical business hotel and not for families with kids.

Room tip: Rooms hight in the building have nice view.
Date of stay: March 2017
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Danexplorer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded April 27, 2017

Thank you very much for your comments and waiting to have you back at Ramada Encore San Isidro.
Regards

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