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“Business hotel that runs on Fiji time”

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Tanoa International Hotel
Ranked #5 of 25 Hotels in Nadi
Reviewed 30 March 2015 via mobile

I have stayed here several times for both attending and organizing conferences. Many conferences are held here, making it one of the popular places in Nadi for business customers.

However, this place runs on Fiji time - the reservation desk is unbelievably slow. They take days to confirm a booking, making YOU call them up to check if they have received your email. I called them once to inquire about a 50+ pp function and they never replied. Don't they want business?? For any reason, you cannot expect international standard business practice from them.

Now, the only reason I enter this premises is for the Japanese restaurant - which is luckily not under the hotel management.

To be fair, one positive thing. Once a participant of my workshop left his wi-fi device in his room, but had to leave Nadi immediately. The hotel was prompt in finding the device and posted it back to him. He appreciated the hotel's honesty and efforts to return his belonging.

Stayed: March 2015, travelled on business
2  Thank zohei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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205 - 211 of 535 reviews

Reviewed 26 March 2015

We had a 7-8 hour "day stay" at Tanoa before returning to the airport for our flight home. The pool area was very nice, and the bar area was nice as well. The room smelled musty/moldy, so we were glad we only needed it to take our showers. The restaurant service was slow and they seemed somewhat confused since we were there right at the start of dinnertime and we weren't getting the buffet. The hotel did have a gym, tennis courts, etc but we did not use any of those features.

  • Stayed: March 2015, travelled as a couple
    • Location
    • Service
Thank ml3456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 March 2015

We stayed a night before heading to Plantation Island and again before leaving the country. It was great:, kids enjoyed the pool, I enjoyed the day spa. :) We didnt leave the resort and it was easy access to airport route, not out of the way.

  • Stayed: December 2014, travelled with family
    • Value
    • Rooms
    • Service
Thank Lisa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 February 2015

If you would like your room to be serviced whilst staying at the Tanoa International Hotel, the sign 'service room' hangs on the door knob inside the room. So if you're a clean freak who wants the room done up when you next walk in, don't forget to hang the sign outside on the door knob of course!

Room Tip: Rooms on the west side are closer to the pool and you can listen to the serenading of the band when...
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  • Stayed: January 2015, travelled on business
    • Location
    • Rooms
    • Service
2  Thank Keresi R L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 February 2015

We stayed here in November 2014, Affter a 3 week holiday in Fiji. We were with friends, who raved about the Tanoa. And stay here every year before & after being on one of the outer islands.
We received a nice greeting at reception, then we were sent off to our rooms. Our room ( in the 400's) was the furthest point in the complex from the pool & restaurant area.
Upon unlocking our room, we found the room was already occupied by someone (all their belongings were spread around the room) We locked up quickly and headed back to the reception area. We met the receptionist coming to find us, apologizing a mistake had been made. At this point the receptionist tried to put us back in another 400's room.
I requested a room closer to the pool & restaurant area, we were shown a room just around the corner from the common areas, and only a few doors down from our friends.
We cooled down in the pool, which was very small, but deep enough.
It was roast dinner special night (very well priced) and a buffet we discovered upon entering the restaurant. In the carvery area there were 3 choices of meat, and you were offered all 3 meats for your plate, desert was inclusive (the meal was very nice and restaurant staff lovely)
Breakfast was again a great price ( under $20.00) for a buffet
Our room was on the small side and a little dark. The shower was over the bath which had rather high sides making it a bit difficult to get in and of ( especially if vertically challenged, as I am) if you were elderly it would not be suitable (we're mid 50's)
We have been coming to Fiji for several years now, I've stayed at a few different hotels over night in Fiji (before and after flights) and have found other hotels more to my liking.

Room Tip: Don't accept a room in the 400's
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  • Stayed: November 2014, travelled with friends
    • Value
    • Rooms
    • Service
2  Thank Gr8NZGIRL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 February 2015

This is a good airport hotel with the usual amenities. My only real complaint was weak wifi in our room - regular drop-outs and often almost impossible to restart a connection. But, it worked well in the foyer / bar area. Several other people were using laptops in the common areas so I presume they also had connection problems in their rooms. The hotel shuttle was efficient and met all flights (as advertised) - but don't dawdle after collecting bags as the driver may leave before before everyone is out of the airport.. Taxi from airport to hotel is FJD6. There is a Westpac ATM in the hotel. Breakfast buffet vouchers are sold at a discount when checking in ( FJD 20 ) - otherwise it's about FJD28 for the full buffet or FJD21 for continental.

Stayed: February 2015, travelled as a couple
Thank CyclistSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 February 2015

Visited last night for a bite to eat, it just so happened it was curry night in the restaurant. Excellent food, excellent all round really. Back next week for sure!

Whilst we didn't stay over night yesterday, we have in the past and it was a great.

  • Stayed: February 2015, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank MattBuchan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Tanoa International Hotel

Address: Votualevu Rd, Nadi, Viti Levu 9203, Fiji
Region: Fiji > Viti Levu > Nadi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #5 of 25 Hotels in Nadi
Price Range: $129 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Tanoa International Hotel 4*
Number of rooms: 148
Official Description (provided by the hotel):
Tanoa International Hotel offers airport accommodation set amidst lush tropical gardens, with sensational facilities for leisure, conference, corporate and wedding guests. Located just three minutes from Nadi International Airport, with 148 rooms in a peaceful tropical setting, Tanoa International Hotel can be used as your hub to get around the island. With extensive conference facilities, a range of dining options, and free high-speed internet in every room, this is the place to be. ... more   less 
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Also Known As:
Tanoa International Nadi
Hotel Tanoa International
Tanoa International Hotel Fiji/Nadi

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