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Hotel Europe Sarajevo
Ranked #13 of 68 Hotels in Sarajevo
Reviewed 5 December 2011

Contrary to some of the previous reviews my experience was very positive. The room I was given was on the 4th floor and was very spacious and quite confortable. The hall is frankly not very nice and could be made better by using the couple of rooms that lead to the lifts. The room was very good, very good TV and bathroom (some problems understanding how to use the shower controls). All rooms have a computer connected to the TV. There is wirelee connection in the whole hotel for free. Nothing special is the restaurant but the breakfast is substantial.
Positive:
Price for service
Pool and SPA
Staff
Negative
The lights in the corridors are automatic and tend to be very slow forcing you to walk in the dark
Hall

  • Stayed: November 2011, travelled on business
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2  Thank ClaudioMario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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344 - 350 of 531 reviews

Reviewed 30 November 2011

The room on the 6th floor is very small, the bathroom poorly disigned so you cannot sit on the toilet because of the sink, and then you cannot close the shower door as you cannot fit in the shower since the door is on the inside of the shower instead of the outside. So I got burned by the very hot pipes from the hot water as you need to move so the door can open and close. The fridge is not working and even after they promised to take care of it nothing happened. The room is so hot that you cannot stand it and the air con is not working either.
You have to pay extra for the sauna which is redicoulus.
All in all I will not stay here again.

  • Stayed: November 2011, travelled on business
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5  Thank moncic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 November 2011

Not bad hotel, but far away from 5 star. Not even 4 star. Too expensive for that what they offer

  • Stayed: July 2011, travelled as a couple
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2  Thank ARS_MNE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 November 2011

This is a 5 Star hotel located in the central downtown part of Sarajevo. The rooms are large and well furnished. It is convenient for old town shopping and near many nice restaurants and bars. The restaurant is clean with good food and nice service. A small but well equipped gym is available with a very nice spa but the spa costs extra.

  • Stayed: November 2011, travelled on business
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Thank Myke2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2011

Very well located, within the historical district. People are very nice in general and helpful. The hotel as 5 stars in the door,but it doesn´t meet the requirements of a 5-star hotel. Very noizy air conditioning, no sofa in the bedroom, near no toiletries (only shampoo) were found in the bathroom. Free Wi-Fi access, though with very weak signal or no signal at all.

  • Stayed: November 2011, travelled with friends
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Thank lisbonjp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 October 2011

The hotel is clean-- front desk has improved. it is central. breakfast is good. There are lengthy instructions on how to work the shower and the tv. The black tile bathroom looks nice but is a nightmare for function and has no elec outlets except shaver. I have been in rooms on all sides and this is a noisy hotel-- font side has a pub, backside has all of the utilities... but then you know that when you book as it is central and next to the old city.
breakfast is good. Internet /slow /but free. I used a nonhotel freenet and it was better. Breakfast is good and has variety. I find the restaurant not very good but there are many other places nearby. I did not use any facilities...

  • Stayed: October 2011, travelled on business
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1  Thank shust
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 October 2011

If you are looking for a good service and a smile from employed people, than you are in wrong place, AVOIDE HOTEL EUROPA!!!! I was there with my fionce, and we asked for a vacant room or apartman. The lady with a blue hair was so inpolite that we feel really bad and could not understend whay?.....!!!!!
She look at me and told us there are no rooms for you.... that was unplesent and we just leave that hotel.....
And remeber it is 5 star hotel!!!

  • Stayed: September 2011, travelled as a couple
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3  Thank Kristina R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Europe Sarajevo

Address: Vladislava Skarica 5, Sarajevo 71000, Bosnia and Herzegovina
Region: Bosnia and Herzegovina > Sarajevo Canton > Sarajevo
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
#6 Business Hotel in Sarajevo
#10 Luxury Hotel in Sarajevo
Price Range: $137 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Europe Sarajevo 5*
Number of rooms: 170
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Also Known As:
Hotel Europe Sarajevo

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