I stayed in this hotel for 3 nights durring some business meetings that we also had organized in the hotel. Facilities in the hotel are actually very good and it is very recommended for the meetings. I was staying in the top floor in this hotel. Practically in the roof of the hotel so I had a two windows in the ceilings so i would be able to observe stars if fog would not be all around during my stay there. Wireless is free of charge and you get your code in the reception. Breakfast is rich and you can select varieties of food but the complaint i have that food is a bit cold. Is it a breakfast or is it a lunch or dinner. This i did not like as I like to have something hot on my table. What I also can complain is that during my stay temperatures in the rooms are too high if windows are not opened to compensate. So I had opened windows also durring my night time. Otherwise if windows are closed than these temperatures can be 28C what is way, way to much. With windows opened on a chilly night -5C outside it dropped to normal 21C. There is also a Vienna Coffee shop which is quite busy in the afternoons and evening so it is worth to visit if you are for this kind of ambients. Some if the staff and cleaning ladies are very kind and they will personally show you the way if you are somehow lost in this quite big hotel. I can also say good words about the cleanliness of this hotel as it was spotless each day and they also made my sleeping cloths who I just dropped on the arm chair.
Two things they need to improve in order that this hotel really deserves ***** as it is declared to be.
- to set the temperature of the rooms to normal temperature and not sauna temperatures
- providing hot food in the dinning area
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- Also Known As:
- Hotel Europe Sarajevo