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All reviews wide corridors presidential palace excellent location old fashion roman ruins first floor bit dated the executive lounge the heart of the city junior suite lobby bar central location eastern europe reception desk bars and restaurants wi fi metro station
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Reviewed 4 weeks ago via mobile

Staff were extremely helpful and made our stay most relaxing. Breakfast was a pleasure with an array of foods to cater for all tastes.The hotel is well located for exploration of the city. The bedroom was comfortable and clean.

Date of stay: November 2018
Trip type: Travelled as a couple
Thank VMWaterford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHB_TLC, Guest Relations Manager at Sofia Hotel Balkan, a Luxury Collection Hotel, Sofia, responded to this reviewResponded 4 weeks ago

Dear VMWaterford,


Thank you very much for choosing Sofia Hotel Balkan, a Luxury Collection Hotel for your stay and for taking the time to share this wonderful review regarding your stay.
We are more than grateful that you had an enjoyable stay and we will be very happy to accommodate you again in the future if your trips bring you back in Sofia.



Kind Regards,

Konstantinos Fragkoulis
Guest Relations Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 weeks ago via mobile

It's a very good place to stay in Sofia. It's in the top center next to the Aleksander Nevski. The staff is very kind also. I recommend you this hotel if you would like to visit Sofia which is the capital of Bulgaria!

Date of stay: November 2018
Trip type: Travelled with family
Thank contablebg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHB_TLC, Guest Relations Manager at Sofia Hotel Balkan, a Luxury Collection Hotel, Sofia, responded to this reviewResponded 5 weeks ago

Dear contablebg,


Thank you very much for choosing Sofia Hotel Balkan, a Luxury Collection Hotel for your stay and for taking the time to share this wonderful review regarding your stay.
We are more than grateful that you had an enjoyable stay and we will be very happy to accommodate you again in the future if your trips bring you back in Sofia.



Kind Regards,

Konstantinos Fragkoulis
Guest Relations Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 5, 2018

We stayed at the Sofia Hotel Balkan for three nights as the base for our short city break. The hotel is ideally located with most of the major attractions of the city within a comfortable walk of 15 to 20 minutes. The hotel is well appointed and the rooms very comfortable. Staff are efficient, helpful and friendly. Food in the restaurant is of a high standard and the service outstanding.

Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank 848Happilyretired848
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHB_TLC, Guest Relations Manager at Sofia Hotel Balkan, a Luxury Collection Hotel, Sofia, responded to this reviewResponded November 5, 2018

Dear 848Happilyretired848,

Thank you very much for choosing Sofia Hotel Balkan, a Luxury Collection Hotel for your stay and for taking the time to share this wonderful review regarding your stay.
We are more than grateful that you had an enjoyable stay and we will be very happy to accommodate you again in the future if your trips bring you back in Sofia.


Kind Regards,

Konstantinos Fragkoulis
Guest Relations Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 4, 2018

Nice hotel with excellent location in the center of Sofia. My room was very spacious and well maintained, and the service was excellent. There is also a small casino in the hotel.
As a single remark, it can be said that the bathroom is retro and relatively small, yet the building is quite old and historic.

Date of stay: November 2018
  • Trip type: Travelled solo
    • Value
    • Rooms
    • Service
Thank Ogi0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHB_TLC, Guest Relations Manager at Sofia Hotel Balkan, a Luxury Collection Hotel, Sofia, responded to this reviewResponded November 4, 2018

Dear Ogi0,

Thank you very much for choosing Sofia Hotel Balkan, a Luxury Collection Hotel for your stay and for taking the time to share this wonderful review regarding your stay.
We are more than grateful that you had an enjoyable stay and we will be very happy to accommodate you again in the future if your trips bring you back in Sofia.


Kind Regards,

Konstantinos Fragkoulis
Guest Relations Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 2, 2018 via mobile

The service is very good, all the employments are very very kind, always smiling! (:
Breakfast is also great and very tastey.
The location is amazing, Close to anything!!!
We were really enjoy our stay.

Date of stay: November 2018
Trip type: Travelled as a couple
Thank IlanZ36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHB_TLC, Guest Relations Manager at Sofia Hotel Balkan, a Luxury Collection Hotel, Sofia, responded to this reviewResponded November 4, 2018

Dear IlanZ36,

Thank you very much for choosing Sofia Hotel Balkan, a Luxury Collection Hotel for your stay and for taking the time to share this wonderful review regarding your stay.
We are more than grateful that you had an enjoyable stay and we will be very happy to accommodate you again in the future if your trips bring you back in Sofia.


Kind Regards,

Konstantinos Fragkoulis
Guest Relations Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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