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All reviews cigar lounge rooftop restaurant top floor strip club great hotel beautiful lobby great spa business trip indoor pool fitness center other hotels breakfast buffet high level i highly recommend this hotel business hotel independence square central location
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Reviewed November 9, 2016

The service is not great for that kind of pricing. The hotel is huge meaning that you have to walk a lot to go from one place to an other ;( The room are design with old fashioned style from the luxe understanding of 1990.
I would definitely recommend other hotels in Kiev than this one.

Date of stay: March 2016
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
1  Thank Guillaume D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlexeyMetelskiy, Director of Sales at Premier Palace Hotel, responded to this reviewResponded November 12, 2016

Dear Guillaume,
Thank you for your time to write this review.
We are sorry your visit to our house did not meet your expectations.
I will inform respective executives to emphasize team's attention during their internal briefings.
The Premier Palace Hotel is a landmark property and the only acting hotel in Kiev since the beginning of XX century. The building is a historical monument under government protection.
The style of the hotel was kept during recent renovation to reflect classic interiors, including almost 300 paintings of hotel's own collection.
We do hope you will give us one more chance to make your journey to Kiev pleasant one with the Premier Palace Hotel.
Kind regards,
Alexey Metelskiy
Director Sales & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 2, 2016

I was there for work so only stayed for a couple of nights but the hotel is incredible. Rooms are fantastic. Service is excellent. Breakfast filling. Overall an magnificent place to stay and close enough to all the main attractions to see in Kiev.

Date of stay: October 2016
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
Thank Chris C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlexeyMetelskiy, Director of Sales at Premier Palace Hotel, responded to this reviewResponded November 3, 2016

Dear Chris,
Many thanks for your excellent feedback about our house.
We are happy you have enjoyed everything and looking forward to welcoming you soon back.
Kind regards,
Alexey Metelskiy
Director Sales and Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 1, 2016 via mobile

That's my third time at this hotel and definitely coming back. Ones again they proved their service. Very friendly staff, clean rooms and very accommodating hotel. Loved it! And location is good for people who likes to be in the center and enjoy walking around the city without looking for parking lots.

Date of stay: October 2016
Trip type: Travelled solo
Thank irisha72k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlexeyMetelskiy, Director of Sales at Premier Palace Hotel, responded to this reviewResponded November 2, 2016

Dear Iriska72k,
We appreciate your fantastic review about our house.
We are proud to make your trips to Kiev pleasant and memorable. It's nice to be a part of excellent experience while travelling to our city as your home away from home.
We are looking forward to welcoming you again soon.
Kind regards,
Alexey Metelskiy
Director Sales and Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 24, 2016

I stayed here recently with my father for four nights who is in a wheel chair, the hotel was extremely helpful in accommodating my request for room next to each other and close to the lift, this is a very beautiful but large hotel, so bear this in mind if you have mobility problems and request a room near the lifts. There is a wheelchair lift to get to some parts of the hotel with stairs but this is not easily found. The room was spacious and clean, the staff were fantastic and went out of their way to help. The breakfast buffet was amazing I have never seen such choice, it was one of the highlights of my fathers trip! Brilliant location for sight seeing, all in all a wonderful place to stay.

Room tip: If you have mobility problems ask for a room near the lifts, this is a very large hotel.
Date of stay: July 2016
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
Thank Karen R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OksanaTolkachova, Director of Sales at Premier Palace Hotel, responded to this reviewResponded October 29, 2016

Dear Karen,
We were very pleased to receive such a warm feedback about your stay with us.
I have shared your review with the team to inspire them to serve every guest the best the can to make their trips to Kiev smooth and memorable.
You are always welcomed at your home away from home in Kiev - the Premier Palace Hotel.
Kind regards,
Alexey Metelskiy
Director Sales & Marketing
Premier Palace Hotel

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Reviewed October 5, 2016

The Premier Palace is an extraordinary hotel just moments away from the main shopping district in Kiev, and a brief walk from Independence Square. The rooms are excellent and the pool... the pool is fantastic! It is a bit pricey, but within US govt per diem when coordinated through the US Embassy (govt official travel, of course).

Date of stay: November 2015
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
Thank ML M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OksanaTolkachova, Director of Sales at Premier Palace Hotel, responded to this reviewResponded October 29, 2016

Dear ML M,
Thank you for your nice review about being the Premier Palace Hotel guest.
We are happy to make your journey to Kiev pleasant and efficient and looking forward to welcoming you soon again.
Kind regards,
Alexey Metelskiy
Director Sales & Marketing
Premier Palace Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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