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All reviews opera house great boutique slow elevator great hotel welcome drink heated floors door man nice design small hotel perfect location walking distance spacious room i highly recommend this hotel golden gate excellent stay hotel is centrally located nice breakfast
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Reviewed 4 weeks ago

Lovely hotel in Kiev with very friendly staff, comfortable & large rooms, good bathroom and in-room facilities. Perhaps a kettle in the room would be nice in order to enjoy a cup of tea / coffee when desired but otherwise, the hotel is pretty much perfect. Nice gym a short 100 metres up the road (for small payment) and good area for restaurants / sight-seeing.

Stayed: September 2018, travelled on business
Review collected in partnership with this hotel
Thank Roger H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Olesia_Konovalova, Manager at 11 Mirrors Design Hotel, responded to this reviewResponded 3 weeks ago

Dear Roger H,

What can we say more than to thank you for your lovely words written in adress of 11 Mirrors Design Hotel regarding you recent stay with us. It is wonderful to hear that our friendly and helpful staff, comfortable and large hotel rooms with its facilities, our perfect location in the center of dynamic Kiev were able to cause such a good impression on you.

Following your recommendation about tea/coffee set in the room, we would like to inform you that these services can be arranged upon your direct request to the reception desk. We hope that this information will be helpful during your next stay with us.

It was an absolute honor for us having you as our guest and we would love to welcome you back at 11 Mirrors Design Hotel during your future visits.

Kind regards,
Olesia Konovalova
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

The best hotel in Kiev. Not only beautiful, clean, friendly staff. From the door man that received us in an amazing way offering help and advise on what to do. The reception people just amazing. Elizabeth, Maria, Lina, Victoria, Danya, Mykyta, Yana and Inna. The waiters amazing but Max was great, the srco d day he remembered exactly how we liked our coffee and brought it to us right away. Please be good to yourself and stay Only in the hotel.

Room Tip: All rooms are amazing. But worth taking a bigger one.
Stayed: September 2018, travelled with friends
Review collected in partnership with this hotel
Thank Roam781522
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Olesia_Konovalova, Manager at 11 Mirrors Design Hotel, responded to this reviewResponded 3 weeks ago

Dear Roam781522,

Thank you very much for taking the time to share your warm impressions following recent stay with us here on TripAdvisor.com.

We feel so proud with your recognition 11 Mirrors Design Hotel as the best hotel in Kyiv and especially reading your comments about our staff is very heartwarming. Indeed, we are incredibly lucky to have such a team of super stars as they are our main asset, and it is very kind of you to point out the names of every member who made your stay more memorable and comfortable. Please be assured your kind words have been already shared with our entire personnel.

The whole team is waiting for new opportunities to welcoming you back at 11 Mirrors Design Hotel during your future visits to Kyiv.

Kind regards,
Olesia Konovalova
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 12, 2018 via mobile

11 mirrows is an amazing place to stay. Very high standards of service, very good actually quite the best breakfast. Situated in the heart if Kiev, next to Opera house. Btw the restaurant has the best “kiev cake” in the city. Highly recommended.

Stayed: September 2018, travelled with family
Thank Rediska81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Olesia_Konovalova, Manager at 11 Mirrors Design Hotel, responded to this reviewResponded 3 weeks ago

Dear Rediska81,

We sincerely appreciate the time you dedicated while sharing your recent 11 Mirrors Design Hotel’s experience with other travelers around the world.

It sounds you had a great time with us enjoying the high level of services provided by our attentive staff, the hotel’s location with its perfect neighborhood and delicious food, especially the signature «Kiev cake» offered at our restaurant.

Thank you very much for trusting and recommending us, and we are looking forward to welcoming you back at 11 Mirrors Design Hotel for another amazing stay.

Kind regards,
Olesia Konovalova
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 12, 2018

Our stay was so unique and outstanding that it is really hard to share with others
he experiene we underwent.
The rooms were perfect, everything functioned beyond expectation.
The level of cleanliness and maintenance is the highest possible.
Breakfast, although not among the biggest we experienced, was great:
Each dish was excellent and meticulous, and it was felt that special
attention was paid to every detail. They have proved that there is no need
for a huge meal to build a perfect serving, tasty and satisfying.
The level of service was also higher than we met in many 5 stars exclusive hotels.
A citation goes to the breakfast crew who labored tirelessly to make the meal experience perfect.
Special thanks and appreciation comes to the reception staff. All the girls were very professional, they responded willingly and with infinite patience
to all our requests, and the help we received from them was invaluable.
If we get to Kiev again soon, without hesitation we will return to 11 Mirrors Design Hotel

  • Stayed: September 2018, travelled as a couple
    • Location
    • Rooms
    • Service
Thank IGAL111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Olesia_Konovalova, Manager at 11 Mirrors Design Hotel, responded to this reviewResponded 3 weeks ago

Dear IGAL111,

Your valuable words made us speechless and grateful! Thank you so much for sharing this inspiring and detailed review regarding your recent stay at 11 Mirrors Design Hotel here on TripAdvisor.com as knowing that your experience was unique and outstanding makes the whole team very proud.

Here, at 11 Mirrors Design Hotel, our main priority is to provide the guests with the best service and we are truly happy to read that our professional staff was able to make your stay more enjoyable. As well, it is wonderful for us to know that everything was beyond your expectation and thank you for highlighting our perfect rooms and its highest level of cleanliness, excellent and meticulous food served in our stylish restaurant.

We greatly appreciate your kind words and it would be an honor to welcome you again at 11 Mirrors Design Hotel during your next trip to Kyiv!

Kind regards,
Olesia Konovalova
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 9, 2018 via mobile

I’ve stayed in many 5 Star hotels around the world. 11 mirrors is second to none. The staff was very friendly and welcomig. I am very particular with my diet and the food I eat. They went out of their way to prepare special meals for me and cater to all of my requests. Highly recommend! I will be back.

Stayed: September 2018, travelled on business
Thank Tony N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kateryna_Krykun, Guest Relations Manager at 11 Mirrors Design Hotel, responded to this reviewResponded September 14, 2018

Dear Tony N,

Thank you very much for sharing your valuable impressions you have collected while staying with us at 11 Mirrors Design Hotel here on TripAdvisor.com.

We feel proud on how you highlighted in your review our friendly and welcoming staff as the whole team always strives to provide the best and unique experience to our guests making them feel like home and being able to assist with any kind of request. At the same time, knowing our guests’ preferences gives us an opportunity to make their stay more personalized and it was our absolute pleasure to prepare your special orders.

We thank you for recommending us and looking forward to new opportunities of welcoming you back with us at 11 Mirrors Design Hotel.

Kind regards,
Kateryna Krykun
Hospitality Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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