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“the best hotel in panama by far” 5 of 5 bubbles
Review of Trump International Hotel & Tower Panama

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Trump International Hotel & Tower Panama
Ranked #21 of 115 Hotels in Panama City
Certificate of Excellence
Buenos Aires, Argentina
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“the best hotel in panama by far”
5 of 5 bubbles Reviewed 21 April 2012

we travel april 6 to 10, definitely five star hotel and the best of panama, we ve had the oportunity to stay in other trump properties, and is the same level or above than the properties in the US.
Idont uderstand when i read other reviews criticizing the constructions noise or the bland of the decoration ,c mon is the same of 99 percent buildings around the states.
said that go on with review
room , perfect size , very nice matress ,imported cotton linens, a lot of turkey thick towels ,all day reemplaced toiletries trump spa brand ,big marble shower with raiforest fixture by grhoe, very nice italian marble 2 sinks last generation fixtures and all with very good pressure and an instant hot water .
the room also had nespresso cofeemaker, 40´´ led tv full of spanish chanels ( of course ) and english also, by the way FYI panama is a spanish speaker country, soooo the people speak , guess... yes spanish !!! . So why is surprisely when if someone dont speak good english???
tip : ask to the people first :do you speak english, if said yes continue speaking in english .
BTW in trump all speak very very good english , so relax...
HOTEL
lobby in the 14 floor , outstanding decor , very attentive staff in check in , the bar with incredible colection of wines,very good in the night . Two restaurants tejas and barcelona , and four cristal elevators for the rest of the hotel , had more than 70 floors
in the 13 floor was the 2 pools with awsome exterior bar overlooking the panama isthmus.
also was extensive gym facilities, all last generation and new, a full bussines center with al the facilities and 4 internet stations all complementary.
internet is free in the whole hotel, good speed .
breakfast full of choices in barcelona , we have the oportunity to get the holy sunday brunch, awsome!!! botomless veuve cliquot champagne ,sushi,meat carving , pasta and mor and more and all for 50 us p/p.
dont forget to visit the shops , restaurants in the first floor with ocean view and you can take the oportunity to drink a glass of a big variety of choices in vinoteca
dont miss this hotel , is in a very safe zone , near to the best mall, and first class amenties and services

Stayed April 2012, travelled as a couple
Helpful?
1 Thank firstclassflyer007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TOCGM, General Manager at Trump International Hotel & Tower Panama, responded to this review, 22 April 2012
Dear firstclassflyer007,

Thank you for taking the time to write such a detailed and wonderful review about our hotel. We are humbled by your compliments. Moreover, we are delighted you were able to enjoy our hotel's luxury amenities as well as join in our first ever Easter Sunday Brunch! We recognize you have many choices when travelling; and we thank you for choosing the Trump Ocean Club during your recent stay in Panama, and for your ongoing support of the Trump Hotel Collection.

Mark Stevenson
Vice President and Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,863 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (360)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Copenhagne
1 review
5 of 5 bubbles Reviewed 19 April 2012

After having trouble with a tour operator, not involved with Trump in any way, I turned to Trump for help. The staff showed great consideration and were extremely helpful. I strongly recommend Trump in Panama City, for their professionalism and dedication.

  • Stayed April 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TOCGM, General Manager at Trump International Hotel & Tower Panama, responded to this review, 22 April 2012
Dear David S,

We are extremely gratified to hear that our staff were able to assist you and your friends with making alternate tour arrangements during your visit to Panama. Our associates are passionate about serving our guests and we will certainly share your feedback with our dedicated team.

Mark Stevenson
Vice President and Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canada
Level Contributor
89 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 bubbles Reviewed 15 April 2012

Hotel has really unique moder decor, which matches the exterior of the building. Great location as you can drive or cab all over the city. Be prepared to be aggressive if you are driving as it is not for the faint of heart.

Brunch: nice selection and great service. Also reasonably priced for a high end hotel.
Work out room: lots of great equipment and ample treadmills etc. they even offered yoga on some days but we didn't partake.
Rooms: we stayed In a "on the curve room" and it was lovely with sort of a different layout. Beds Are very plush! Be prepared for the frosted glass toilet rooms that seem to be all the rage in panama, not too too private so maybe not good first trip away together material..hahaha..

Maybe what needs improvement:
Internet in our room was super slow but in fairness we did not ask why.
Halls outside room needed a good dusting and vacuum, you could tell the floors and ledges had not been given a good clean in a while.
The glass elevators are beautiful but there is obviously still a lot of construction dust and debris lying around the place, mostly the outside. Not a big deal but sort of takes away from the pristine atmosphere.

Overall a really nice hotel.

  • Stayed April 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank 2pinacolodas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TOCGM, General Manager at Trump International Hotel & Tower Panama, responded to this review, 22 April 2012
Dear 2pinacolodas,

Thank you for your generous review about our hotel and our service. We also thank you for the constructive feedback regarding areas for improvement. Please be assured we have already taken steps to ensure that all areas of the hotel meet the Trump brand's high standards of cleanliness. Concurrently, our IT Department has been working to improve internet service throughout the hotel.

Mark Stevenson
Vice President and Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sao Paulo, SP
Level Contributor
77 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
5 of 5 bubbles Reviewed 14 April 2012

When: Apr. 2012
What for: one day/night before boarding to Aruba
With whom? family w/ young children
Would come back?: YES
The GOOD: well located, though the Panama City is kind of spread out. There are shopping malls close by. Casco Viejo is not on a walkable distance, but close. The room is comfortable and different. There is a bathtub in the middle of it. I found it really nice.
The EXCELLENT: Service is primorous from the moment you step in to the time you leave. Kids got a bag w/ a booklet to draw and a toy. The swimming pool is neat and the annex bar is interesting.
The BAD: our room faced a building in cosntruction, which we found awkward as we couldn't open our window curtains during the day. We had dinner at the restaurant hotel. We found it regular and slow.
The UGLY: nothing really stood out.

ATTENTION: If you are renting a car in Panama City, get a GPS! it's impossible to follow directions and Panamanians drive baddly.

  • Stayed April 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank rmcolin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TOCGM, General Manager at Trump International Hotel & Tower Panama, responded to this review, 22 April 2012
Dear rmcollin,

Thank you for kind words about our hotel and our service. We are happy to hear that your children enjoyed our TrumpKids welcome and that your family enjoyed our hotel facilities during your short visit. We look forward to welcoming you and your family back for a longer stay next time.

Mark Stevenson
Vice President and Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 10 April 2012

From the time I arrived until my departure 4 nights later, I felt like I was at home! Everyone smiled and offered friendly assistance, always able to assist.

As Panama City is growing in tourism, I was surprised at the facility and service offered at Trump...was not expecting all the small touches and 5-star service! The Bell Staff, Door Staff, Front Desk, Concierge, Pool Staff, Restaurant, and even Attache (I used all outlets -I was splurging!) all seemed very eager to go above and beyond (although you could tell they were still learning, but that didn't stop any of them from giving 100%).

Tejas was great -the fine dining restaurant. I am a bit of a food snob and was blown away at the detail and range of flavors and textures. Do not miss!

I took a peak in the gym and was surprised at how modern and trendy it seemed. I didn't use it as I was outside enjoying the amazing pool deck. The pool deck offered very moderately priced drinks and food (drinks $8+, Smoothies $4 and food $10+).

Cannot wait to return, didn't want to leave!

Room Tip: Each room has an outstanding view! Also, the gift shop on the first floor has a great selection of n...
See more room tips
  • Stayed April 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank tmchf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TOCGM, General Manager at Trump International Hotel & Tower Panama, responded to this review, 14 April 2012
Dear tmchf,

We are humbled by your kind words. All of our staff and management have been working very hard to listen to and respond to our guest feedback. Your praise is much appreciated inspiration for our continued success. Should your travels bring you back to Panama, you will always find a warm smile and welcoming service befitting a homecoming at the Trump Ocean Club.

Mark Stevenson
Vice President and Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cape Coral, Florida
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 8 April 2012

This was the first trip with my boyfriend and it was absolutely amazing! The place was so clean and people so helpful and nice, great even for people who don't speak a lot of Spanish. The pool was beautiful, but you only get about a 4 hour window of sun there before the next building blocks the sun, was a little disappointing. Super comfy beds and rooms though :) would almost bet this will be another future stay!

  • Stayed January 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Scubagal10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TOCGM, General Manager at Trump International Hotel & Tower Panama, responded to this review, 14 April 2012
Dear Scubagal10,

First impressions are the most important according to conventional wisdom and we are happy we did not disappoint. We are extremely proud of our staff for their passion to serve and it is our hope that their warmth and enthusiasm will make our guests feel welcome despite the language barrier. However, our managers and supervisors who are all proficient in English are always vigilant and attentive to any guest needs. We look forward to welcoming you and your boyfriend back again soon.

Mark Stevenson
Vice President and Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wilmette, Illinois
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 7 April 2012

My wife and I loved our 37th floor room with balcony. Sleeping in the bed is like being "on a cloud.". The pool deck offers an incredible view of the Pacific Ocean from the 13th floor, and the gym is top notch as well with machines and free weights.
The service was slow, but we expected this, given that it seemed to be the case for all of Panama City.
I ordered a burger "medium well" while at the pool, and received one that was rare. Fortunately, the front desk clerk removed the charge from my bill. Most importantly, we were granted a 3:30pm checkout, which allowed us to enjoy the pool throughout the entire day before our 630pm return flight to Chicago.

  • Stayed April 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank chicagowestlooper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TOCGM, General Manager at Trump International Hotel & Tower Panama, responded to this review, 16 April 2012
Dear Chicagowestlooper,

Thank you for the generous compliments about our hotel and facilities. We appreciate your specific comments about our service and food at the pool and will certainly take actions to improve. Thank you also for acknowledging that our Front Desk Agent was attentive to your feedback and responded appropriately on behalf of the hotel.

Mark Stevenson
Vice President & Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Trump International Hotel & Tower Panama

Property: Trump International Hotel & Tower Panama
Address: Calle Punta Colon | Punta Pacifica, Panama City 0833-00321, Panama (Formerly Trump Ocean Club International Hotel & Tower Panama)
Region: Panama > Panama Province > Panama City
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotel in Panama City
#17 Luxury Hotel in Panama City
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Trump International Hotel & Tower Panama 5*
Number of rooms: 369
Official Description (provided by the hotel):
Rising seventy stories above Panama Bay along Punta Pacifica's pristine peninsula, Trump Ocean Club® International Hotel & Tower Panama unites exclusive amenities, innovative accommodations and the signature services of Trump Attaché™. Steps from Punta Pacifica's sophisticated shops and nightlife, just five minutes from the financial district and minutes from Panama City—you have found the perfect setting to unite business with pleasure. ... more   less 
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Also Known As:
Trump Ocean Club International Hotel And Tower Panama
Trump International Hotel & Tower Panama Panama City

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