We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

“Aweful service” 2 of 5 bubbles
Review of Aparthotel Torres de Alba

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Aparthotel Torres de Alba
Ranked #41 of 116 Hotels in Panama City
Certificate of Excellence
New York City, New York
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Aweful service”
2 of 5 bubbles Reviewed 6 January 2014

My family stayed 5 nights in the so-called "old tower". We had multiple issues during our stay. The biggest complaint is the unresponsive, slow, and non-existing service. The reception staff is not interested in making the guest stay happy. They either don't respond or respond very slowly once you complain a lot. We had to switch rooms due to non-working a/c after spending a lot of time enduring their weak attempts to fix it. The new room had a non-working dryer which they spent a lot of time on before wheeling in another one. The hotel lost hot water for an extended period of time one day. There is very poor lighting in rooms and in general the furnishings are old and poorly maintained. The positives are the size of the rooms, location, the gym, and the pool. However, we would not recommend this hotel given our experience.

Room Tip: Stay away from the old tower
See more room tips
  • Stayed December 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank wholworldtravellover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

296 reviews from our community

Traveller rating
    126
    125
    26
    14
    5
See reviews for
76
71
27
58
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (69)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
New York City, New York
Level Contributor
99 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed 3 January 2014

Other reviewers have said it all: This place is conveniently located and has everything you need: a fitness room, pool, kitchen & laundry in the room.
My only complaint is that the staff at the front desk is not very helpful or super friendly.

  • Stayed December 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank cwmmh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salt Lake City, UT
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 30 December 2013

Right in the middle of a nice area of Panama City. Perfect for everything. We were upgraded to a room in the new tower and it was perfect. It had marble floors, a rain shower in a big bathroom, A separate bedroom and kitchen with washer and dryer. We had a great view of the city. The breakfast was very good with a lot of choices every day. They even cooked you an omelet or fresh eggs. The pool area was very pleasant. Helpful staff and very friendly. There are only 4 rooms per floor so was very. Very easy to get to many places to eat and a grocery store. If you like city madness, this is perfect. We loved our week there and would stay again if in Panama City, Panama. All modern inside and out. A perfect experience for our first week in Panama.

Room Tip: Higher floors have the best views, but all rooms are great.
See more room tips
  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank kippeppi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Urbandale, Iowa
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 14 December 2013

We stayed for a total of five nights. The staff was friendly and answered any question we asked about Panama City. The views were wonderful from our 11th floor room. We appreciated the suite style rooms complete with a washer and dryer.

Room Tip: I would request a room on a higher floor for a better view.
See more room tips
  • Stayed December 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BeckyOnTheGo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bayamon, Puerto Rico
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 24 November 2013

I must start by stating that I speak fluent Spanish and stayed in Tower 3. Overall, my week at Torres de Alba was flawless. The apartment on the 7th floor was beautiful, immaculate and luxurious. The careful attention to detail was evident everywhere. The buffet breakfast was ample and varied. The living room and bedroom furnishings (including washer/dryer) were all as good as new and the bathroom fixtures were impressive. The staff was very friendly and helpful. My special thanks to Mr. Derek Lashley (Sales Executive) for his assistance and insightful information. His charisma and public relations skills are a definite asset to the establishment. I look forward to staying at Torres de Alba again and recommend it highly.

Room Tip: I stayed in apartment 3073 on the 7th floor of Tower 3 and I cannot think of a single negative.
See more room tips
  • Stayed November 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Robert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winter Haven, Florida
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 16 October 2013

We have stayed at the Torres de Alba hotel in Panama City for several years. It is basically a one bedroom apartment with full kitchen, livingroom, bath with freestanding shower and has a washer and dryer units in every unit. Clean comfortable and in a convenient location. Full breakfast buffet is included each day. The front desk is responsive and you can catch a cab on the street at the front entrance 24/7. Good restaurants abound. While it is not a fancy namebrand hotel it is known and respected in the comunity. There are three towers. All units are basically the same but they are newer in the tallenst towner. Units in the two older units are a better deal as they rent for way less. There is a small grocery located just down the street from the hotel entrance and a fullsize grocery with expanded hours about 6 blocks away. We are very pleased with the services at Torres del Alba Aparthotel and will plan to stay there again when we visit Panama.

  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank TheLanes1776
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacksonville, Florida
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 11 October 2013

My wife and I moved to Panama last year. Upon arrival stayed at the ALBA, five nights. Loved the room, Staff we helpful, and the morning breakfast, was delightful. The front desk was courteous, and they speak English. But if you are on a budget, looking for a bed an breakfast atmosphere, with a five star experience, stay at the ALBA IN PANAMA, Centrally located in the downtown area, rooms are comfortable, with plenty of legroom, kitchen, laundry are included..

  • Stayed November 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank lynxman111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Panama City hotels
10.2 km away
Hotel Coral Suites
Hotel Coral Suites
#27 of 116 in Panama City
4.0 of 5 bubbles 248 reviews
0.2 km away
Sevilla Suites Apart-Hotel
Sevilla Suites Apart-Hotel
#65 of 116 in Panama City
4.0 of 5 bubbles 59 reviews
0.6 km away
Marriott Executive Apartments Panama City, Finisterre
Show Prices
Show Prices
Show Prices
0.2 km away
Clarion Victoria Hotel and Suites Panama
0.1 km away
Tryp by Wyndham Panama Centro
Tryp by Wyndham Panama Centro
#21 of 116 in Panama City
4.5 of 5 bubbles 1,072 reviews
0.1 km away
Hilton Garden Inn Panama
Hilton Garden Inn Panama
#23 of 116 in Panama City
4.0 of 5 bubbles 703 reviews
Show Prices
Show Prices
Show Prices

Been to Aparthotel Torres de Alba? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Aparthotel Torres de Alba

Property: Aparthotel Torres de Alba
Address: Av Eusebio A Morales | y 55, El Cangrejo, Bella Vista, Panama City, Panama
Phone Number:
Region: Panama > Panama Province > Panama City
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Panama City
#6 Romantic Hotel in Panama City
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Aparthotel Torres de Alba 3.5*
Number of rooms: 190
Official Description (provided by the hotel):
Elegance, comfort and wide spaces all our suites are equipped with living room, dinning, bathroom, laundry area and kitchen; decorated with an exquisite taste high quality materials and it is designed to maximize the space to host your business meetings. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com and Travelocity.ca so you can book your Aparthotel Torres de Alba reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Aparthotel Torres De Alba Hotel Panama City
Aparthotel Torres De Alba Panama/Panama City

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing