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“My favorite groceries store”
Review of Riba-Smith

Ranked #308 of 1,044 Restaurants in Panama City
Cuisines: Central American
Restaurant details
Reviewed 11 September 2016 via mobile

This review could be considered literally one of its own, as my experience with this supermarket every time I go, it's simply wonderful!

I can count with the fingers of one hand any inconvenience I might have had there and the answer would be probably one or two times only.

The customer service is undeniable superb, I know most of the people that work there, I actually go and socialize as well, always meeting old acquaintances, but also speaking to the personnel that day by day, are there to make our experience a good one.

Whenever I can't find something, I simply ask and they would do anything to go my way. The supermarket is really complete, many products that I may not find in others, I know for sure I can find it there.

Everything looks so clean and in order, which I like so much because I can find everything I'm looking for. Did I mention that their deli selection is so wide, I can always find what I need for my latest recipe creation. Going through the veggies section is always something I look forward, not only they look so fresh and colorful, but also always on the look out for some fresh herbs, which sometimes they run out of my favorites too soon, but that doesn't mean I won't try on getting them.

The different meat cuts are also excellent and even though prices are going up lately, I wouldn't go anywhere else to buy them and that's because I like how clean the area looks, and looks fresh.

Oh, and if you go there, please make a stop by the cafeteria.... You must try their ice creams!! They are so sinful and delicious!! My favorite ones: plain vanilla, caramel, tiramisu, coconut, yogurt, almond.... And I could go on and on....

For me, groceries shopping is like going to a candy store, can't never get enough out of it!!

Thank SeHm66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (21)
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4 - 8 of 21 reviews

Reviewed 29 February 2016

My wife is gluten intolerant and has had difficulty finding gluten free food during our 2 month trip in South America. After much searching on line we found Riba Smith supermarket. They have lots of Gluten Free options, they even have the GF bread she eats at home! I think they have everything you could want. We bought GF pancake mix and the hotel made them for her at breakfast. The store is clean, well organised and easy to find things. Staff is helpful if you need assistance.

2  Thank brian w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 February 2016

It was just a short 10 minute walk from our hotel to Riba-Smith in Balboa /Aquilino de La Guardia area. It's a very strange building, looks nothing like a Supermarket from the outside and at first we were quite suspicious. But many of the airline crews staying at our hotel went in there and we just followed. Store was well stocked. We were shocked about the prices, certainly would have expected prices lower than in the U.S. They were not. But we saw plenty of Expats filling their baskets here. Nice selection of International food. good bread selection and nice meat counter. $ 2.50 for a 2 l bottle of 7up was a lot, but it turned out the bottle came from the States. One extra star for the convenience. Having I.D. with you when paying with Credit Card is a must. There are also two food courts outside the check out area.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 December 2015

Been vacationing in Panama City for 3 weeks, done most of my grocery shopping at the Supermercados Rey in En Cangrejo or the Riba Smith off Balboa/Calle 46.

Today I decide to walk down to the Multiplaza mall. There is a rather new Riba Smith next door, so I decided to pick up some things before walking back to my condo.

Nice store, until you get to the check out. Placed my items on the counter, she rang them up... about $20... I handed her my Master Card. She looked up at me and asked for ID... no problem. You see, they do the same thing most of the time when you check out... I get it and agree.

Remember now... you are told when entering Panama that you should make a photo-copy of your passport and use that for ID. Keep your original passport locked up...

Now today... that photocopy wasn't good enough. The checker game me a disgusted look, said something I didn't understand and then she reaches under the counter to obviously push some kind of alert button...

5 seconds later, the manager flies into the scene with two security guys in tow. I get grilled several times about my ID and where my real ID and on and on... the guy keeps looking me up and down. I finally said hey.. I didn't need to shop here, give me back my ID and card and I'll be on my way. Now there's a huge line behind me, people are getting impatient and I'm sure you know how I felt...

Finally the guy gives his blessing and I get my stuff... couldn't wait to get out of the store.

In the future, all of my shopping will be at the Rey or the Super 99...if I were you, I'd avoid the Riba Smith as I will.

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Thank Herman T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 December 2015

This is definitely the best supermarket in Panama. It is clean, products are always fresh, and the customer service is fantastic. This supermarket makes many of its own products. Their bread is the best. Their ice cream is delicious and comes in many surprising flavors like green tea and even avocado. Besides the supermarket, there is a cafeteria and a coffee shop. The food is very good and affordable. This is the only supermarket I shop at.

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1  Thank Kim C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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