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“Good base to explore Panama City”

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Courtyard Panama at Multiplaza Mall
Ranked #21 of 115 Hotels in Panama City
Certificate of Excellence
Reviewed 21 January 2016

Panama City is one of the almost undiscovered great cities to visit. The wealth of new buildings had given it a skyline to rival Manhattan with buildings showing diverse and beautiful architecture and design. The old quarter is a specially nice area to stroll around and enjoy the setting, beautiful churches and some varied and very good restaurants.

The Marriott Courtyard at the Multiplex Mall (there is another Marriott Courtyard - this one is on Via Israel and is a good base even though it is about half an hour by cab to the city center and the old city. If you use Uber as we did we never paid more than $5 for any ride and the service was as good and professional as you could hope for. Rooms are large and very clean and service is very helpful and courteous.

Room Tip: Higher the better
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  • Stayed: December 2015, travelled as a couple
    • Sleep Quality
    • Rooms
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Thank rbradb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Floribeth G, Director General at Courtyard Panama at Multiplaza Mall, responded to this reviewResponded 29 January 2016

Dear Rbradb
Thank you for sharing your recent experience with us. Particularly I appreciate your nice comments of our good service and staff was very helpful. I will share your comments with them. Once again thank you for taking the time to provide us with your valuable feedback. It is only with your insight that we can continuously improve.
regards, Floribeth Gutiérrez / GM

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207 - 213 of 909 reviews

Reviewed 20 January 2016

Attached to a major shopping mall. Food at the restaurant is excellent. Nothing close by, but you are downtown. We stayed for two nights, and the rooms were nice, but we took tours each day to see the old city and Miraflores Locks. It's a Marriott Courtyard, and looks like one. Pool is a joke.

  • Stayed: January 2016, travelled with friends
    • Value
    • Rooms
    • Service
Thank NewportFisherman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Floribeth G, Director General at Courtyard Panama at Multiplaza Mall, responded to this reviewResponded 26 January 2016

Dear NewportFisherman
Thank you for your nice comments, we feel thrilled that you have enjoyed your stay with us. We are so pleased to know the nice comments about the location of our Hotel Courtyard Panama at Multiplaza Mall, in fact one of the most exclusive malls for shopping in the country and Located at the heart of the entertainment and business center of Panama City. With more than 350 shopping stores, a variety of restaurants, supermarket, farmacy, spa, movie theaters and more.
Again, we appreciate your time in sharing with us your experience
Regards, Floribeth Gutierrez / GM

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Reviewed 18 January 2016

This is the second time I've traveled to Panama for work and stayed at this Marriott. You can't beat the location of this property. Even though I'm not a shopper, it was convenient to have the mall next door for a large choice of restaurants and the grocery store as well. Old Town is only a 15 minute cab ride away.

The room is definitely adequate and I like that it has a mini fridge. I was surprised how quiet the room was for sleeping, unlike many other hotels in foreign countries that have a lot of traffic and the walls are paper thin. My only complaint about the hotel is that they keep the temperature in the exercise room way too hot, but at least they have decent equipment.

The breakfast buffet was included in my room. The food was mediocre but the service was good. Even the dinner service was good. The ceviche was the best I've had.

I would recommend this hotel and will stay there again when I travel to Panama next year.

  • Stayed: January 2016, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank lovetoboogieboard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Floribeth G, Director General at Courtyard Panama at Multiplaza Mall, responded to this reviewResponded 26 January 2016

Dear Lovetoboogieboard
Thank you for sharing your recent experience with us.
I feel very happy that your experience was pleasurable. We felt overjoyed when we received a positive survey based on our effort.
Once again thank you for taking the time to provide us with your valuable feedback. It is only with your insight that we can continuously improve.
We will be happy to welcome you in your next trip to Panama.

Regards Floribeth Gutierrez / GM

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Reviewed 13 January 2016

My Marriott experience was no difference than any other of their property. The Staff were friendly and very accommodating making sure all my needs were met. From check in to check out, to laundry service and room service everything was efficient.

The location was great seeing that it was only minutes to the Multiplaza Mall where my shopping experience was great. Many high end stores to browse and of course many other fabolous stores to shop at.

My room overlooked the city and was quite comfortable. Pool area was very small however was okay and during my stay I was very fortunate that there were very few that used it.

Nice size restaurant located in hotel with decent menu.

I would stay at this property again.

Room Tip: I stayed on the 6 th floor Very little noise
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  • Stayed: January 2016, travelled solo
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Thank Colleen-Kenny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Floribeth G, Director General at Courtyard Panama at Multiplaza Mall, responded to this reviewResponded 26 January 2016

Dear Colleen-Kenny
Thank you for your comments. We are very fortunate to have so many great reviews here on TripAdvisor and we feel thrilled that you enjoyed your stay with us.
Thank you again for the wonderful feedback! We will be happy to welcome you in your next trip to Panama.
Best regards, Floribeth Gutiérrez / GM

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Reviewed 7 January 2016

This location was the start of our Panama exploration. We arrived at the hotel where we were checked in without much fanfare. The room was nice with a view of the inner city area, not an ocean view. The blackout curtains certainly kept out the light for a good night’s sleep. The Marriott is located within just a few feet of the Multiplaza Pacific Mall where you can find most anything you need. The only issue that I encountered was my lack of knowing the native language, as many of the staff lacked good English. Just keep in mind also that the humidity is always high in Panama and that you may find some mold or mildew, which this hotel kept to a minimum. Could use a little more investment in cosmetic updating.

Room Tip: Ocean view may be preferable over city view.
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  • Stayed: December 2015, travelled as a couple
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Thank n0rdinp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Floribeth G, Director General at Courtyard Panama at Multiplaza Mall, responded to this reviewResponded 27 January 2016

Dear n0rdinp
Thank you for sharing your recent experience at the Courtyard Panama Multiplaza.
We are glad that you have enjoyed your stay with us and visited our exclusively mall.
We will be happy to welcome you in your next trip to Panama.
Regards, Floribeth Gutiérrez / GM

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Reviewed 29 December 2015

Spent 3 nights at hotel as part of tour of Panama. The location is great as you can walk to one of the biggest malls in the area, which has a great food court and plenty of shops. The hotel staff were great, but the hotel seems to need a room upgrades and the rooms look well worn and old. Shower doors seemed to leak water on floors when taking shower, and furniture seems well worn.
Had no problem with noise although traffic views from window showed a lot of traffic and lot of people.

Room Tip: Enjoyed rooms looking down on mall and streets and it is a traffic mess to watch
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  • Stayed: December 2015, travelled as a couple
    • Value
    • Cleanliness
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Thank Retiredtraveler65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Floribeth G, Director General at Courtyard Panama at Multiplaza Mall, responded to this reviewResponded 2 January 2016

Dear Retiredtraveler65

Thank you for your nice comments, we feel thrilled that you have enjoyed your stay with us. We are so pleased to know the nice comments about the location of our Hotel Courtyard Panama is inside the Multiplaza Mall
Once again thank you for taking the time to provide us with your valuable feedback. It is only with your insight that we can continuously improve. We would love to have the opportunity to show you how pleasant it can be to stay again at our hotel.
Floribeth Gutiérrez / GM

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Reviewed 27 December 2015

Employees, nice, room and accommodations nice. Very noisy hotel. Horns beeping and police whistles all day and part of the night. Very convenient to a mall with many nice stores including Gucci and a grocery store and pharmacy. Not a place to get a good night's sleep.

Room Tip: A room far away from all streets, if available.
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  • Stayed: December 2015, travelled with friends
    • Value
    • Rooms
    • Service
Thank sallyfocruises
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Floribeth G, Manager at Courtyard Panama at Multiplaza Mall, responded to this reviewResponded 29 December 2015

Dear sallyfocruises
Thank you for your nice comments. We feel thrilled that you have enjoyed your stay with us. We are so pleased to know the nice comments about our staff and the location of our Hotel Courtyard Panama at Multiplaza Mall, in fact one of the most exclusive malls for shopping in the country and Located at the heart of the entertainment and business center of Panama City.
We will be happy to welcome you in your next trip to Panama
Best Regards,
Floribeth Gutierrez

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Courtyard Panama at Multiplaza Mall

Address: Via Israel Avenue | Multiplaza Pacific Mall, Panama City, Panama
Phone Number:
Region: Panama > Panama Province > Panama City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Panama City
#5 Family Hotel in Panama City
#10 Romantic Hotel in Panama City
#17 Luxury Hotel in Panama City
Price Range: $116 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Courtyard Panama at Multiplaza Mall 4*
Number of rooms: 248
Official Description (provided by the hotel):
Courtyard at Multiplaza Mall is the only hotel within Multiplaza complex. At Multiplaza Mall guests will find more than 350 venues such as department stores, boutiques, movie theaters, restaurants, coffee shops and the best nightlife in Panama. This hotel is located at the heart of the entertainment and business center of Panama City, next to Torre Las Americas corporate center and Punta Pacifica Hospital. Just a few minutes away from the hotel you will find Costa del Este Business Park and Tocumen Airport. Hotel amenities include room service, sushi bar, coffee shop, a fully equipped fitness center, outdoor pool and business center. Guests can enjoy a buffet or a la carte in our restaurant Pacific Grill which serves breakfast, lunch and dinner. All rooms feature 40" LCD TVs, free Wi-Fi internet with streaming speed access, sound proof windows, 300-thread count Egyptian cotton linen sheets and more. The Panama Canal, Causeway of Amador, Casco Antiguo and other attractions are at your fingertips when you stay with us. ... more   less 
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Also Known As:
Courtyard Panama City
Panama City Courtyard
Courtyard Panama At Multiplaza Mall Panama City

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