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Reviewed January 20, 2016

Attached to a major shopping mall. Food at the restaurant is excellent. Nothing close by, but you are downtown. We stayed for two nights, and the rooms were nice, but we took tours each day to see the old city and Miraflores Locks. It's a Marriott Courtyard, and looks like one. Pool is a joke.

  • Stayed: January 2016, travelled with friends
    • Value
    • Rooms
    • Service
Thank NewportFisherman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Floribeth G, Director General at Courtyard by Marriott Panama at Multiplaza Mall, responded to this reviewResponded January 26, 2016

Dear NewportFisherman
Thank you for your nice comments, we feel thrilled that you have enjoyed your stay with us. We are so pleased to know the nice comments about the location of our Hotel Courtyard Panama at Multiplaza Mall, in fact one of the most exclusive malls for shopping in the country and Located at the heart of the entertainment and business center of Panama City. With more than 350 shopping stores, a variety of restaurants, supermarket, farmacy, spa, movie theaters and more.
Again, we appreciate your time in sharing with us your experience
Regards, Floribeth Gutierrez / GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 18, 2016

This is the second time I've traveled to Panama for work and stayed at this Marriott. You can't beat the location of this property. Even though I'm not a shopper, it was convenient to have the mall next door for a large choice of restaurants and the grocery store as well. Old Town is only a 15 minute cab ride away.

The room is definitely adequate and I like that it has a mini fridge. I was surprised how quiet the room was for sleeping, unlike many other hotels in foreign countries that have a lot of traffic and the walls are paper thin. My only complaint about the hotel is that they keep the temperature in the exercise room way too hot, but at least they have decent equipment.

The breakfast buffet was included in my room. The food was mediocre but the service was good. Even the dinner service was good. The ceviche was the best I've had.

I would recommend this hotel and will stay there again when I travel to Panama next year.

  • Stayed: January 2016, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank lovetoboogieboard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Floribeth G, Director General at Courtyard by Marriott Panama at Multiplaza Mall, responded to this reviewResponded January 26, 2016

Dear Lovetoboogieboard
Thank you for sharing your recent experience with us.
I feel very happy that your experience was pleasurable. We felt overjoyed when we received a positive survey based on our effort.
Once again thank you for taking the time to provide us with your valuable feedback. It is only with your insight that we can continuously improve.
We will be happy to welcome you in your next trip to Panama.

Regards Floribeth Gutierrez / GM

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Reviewed January 13, 2016

My Marriott experience was no difference than any other of their property. The Staff were friendly and very accommodating making sure all my needs were met. From check in to check out, to laundry service and room service everything was efficient.

The location was great seeing that it was only minutes to the Multiplaza Mall where my shopping experience was great. Many high end stores to browse and of course many other fabolous stores to shop at.

My room overlooked the city and was quite comfortable. Pool area was very small however was okay and during my stay I was very fortunate that there were very few that used it.

Nice size restaurant located in hotel with decent menu.

I would stay at this property again.

Room Tip: I stayed on the 6 th floor Very little noise
  • Stayed: January 2016, travelled solo
    • Value
    • Rooms
    • Service
Thank Colleen-Kenny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Floribeth G, Director General at Courtyard by Marriott Panama at Multiplaza Mall, responded to this reviewResponded January 26, 2016

Dear Colleen-Kenny
Thank you for your comments. We are very fortunate to have so many great reviews here on TripAdvisor and we feel thrilled that you enjoyed your stay with us.
Thank you again for the wonderful feedback! We will be happy to welcome you in your next trip to Panama.
Best regards, Floribeth Gutiérrez / GM

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Reviewed January 7, 2016

This location was the start of our Panama exploration. We arrived at the hotel where we were checked in without much fanfare. The room was nice with a view of the inner city area, not an ocean view. The blackout curtains certainly kept out the light for a good night’s sleep. The Marriott is located within just a few feet of the Multiplaza Pacific Mall where you can find most anything you need. The only issue that I encountered was my lack of knowing the native language, as many of the staff lacked good English. Just keep in mind also that the humidity is always high in Panama and that you may find some mold or mildew, which this hotel kept to a minimum. Could use a little more investment in cosmetic updating.

Room Tip: Ocean view may be preferable over city view.
  • Stayed: December 2015, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank n0rdinp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Floribeth G, Director General at Courtyard by Marriott Panama at Multiplaza Mall, responded to this reviewResponded January 27, 2016

Dear n0rdinp
Thank you for sharing your recent experience at the Courtyard Panama Multiplaza.
We are glad that you have enjoyed your stay with us and visited our exclusively mall.
We will be happy to welcome you in your next trip to Panama.
Regards, Floribeth Gutiérrez / GM

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Reviewed December 29, 2015

Spent 3 nights at hotel as part of tour of Panama. The location is great as you can walk to one of the biggest malls in the area, which has a great food court and plenty of shops. The hotel staff were great, but the hotel seems to need a room upgrades and the rooms look well worn and old. Shower doors seemed to leak water on floors when taking shower, and furniture seems well worn.
Had no problem with noise although traffic views from window showed a lot of traffic and lot of people.

Room Tip: Enjoyed rooms looking down on mall and streets and it is a traffic mess to watch
  • Stayed: December 2015, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Retiredtraveler65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Floribeth G, Director General at Courtyard by Marriott Panama at Multiplaza Mall, responded to this reviewResponded January 2, 2016

Dear Retiredtraveler65

Thank you for your nice comments, we feel thrilled that you have enjoyed your stay with us. We are so pleased to know the nice comments about the location of our Hotel Courtyard Panama is inside the Multiplaza Mall
Once again thank you for taking the time to provide us with your valuable feedback. It is only with your insight that we can continuously improve. We would love to have the opportunity to show you how pleasant it can be to stay again at our hotel.
Floribeth Gutiérrez / GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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