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Traveller rating
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All reviews fire pit close to downtown great hotel rooms are spacious indoor pool the entire staff king suite place to stay excellent stay business trip fitness center hot breakfast front desk staff free breakfast would definitely stay here again fresh fruit dishwasher
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Reviewed November 29, 2018 via mobile

This staff hands down won my trip award!! Thank you to the front desk ladies on the afternoon of 11/26/18. Your kindness was top notch.

Next time I return to the area I will most surely be staying here.

Date of stay: November 2018
Trip type: Travelled on business
Thank TamerJane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AddieS51, General Manager at Homewood Suites by Hilton Augusta, responded to this reviewResponded December 3, 2018

Tamer Jane,

Thank you for visiting the Homewood Suites in Augusta.

Your warm remarks of our front desk team is greatly appreciated! We are lucky to have remarkable hospitality leaders on our team.

Thank you for stating you will stay with us next time your in the area. It makes our team smile to hear about return guests. See you soon!

With hospitality,

Addie Stambaugh
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 25, 2018

The suite was fantastic. We liked having the kitchen , the dishwasher and a real frig. Easy access to the highway, good breakfast. Missed the nacho social in Wednesday. Great place to stay. No complaints!

Date of stay: November 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank Connector10350066147
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AddieS51, General Manager at Homewood Suites by Hilton Augusta, responded to this reviewResponded November 26, 2018

Connector10350066147,

Thank you for visiting the Homewood Suites in Augusta Maine.

Your friendly feedback of our breakfast and guest suite.

I am sorry to hear you missed nacho night. It is a staff favorite. We hope you can return to try it.

With hospitality,

Addie Stambaugh
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 25, 2018

From the people on the desk, the food handlers, cleaning people... everyone was so helpful, friendly and could not do enough to make us feel right at home. We were here to visit my brother and his wife for 5 days and plan to return every year! Thank you, Homewood Suites by Hilton Augusta.

Date of stay: November 2018
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Denise L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AddieS51, General Manager at Homewood Suites by Hilton Augusta, responded to this reviewResponded November 26, 2018

Denise L,

Thank you for visiting the Homewood Suites in Augusta Maine.

Our entire team appreciates your feedback. I read your review in our morning meeting today while we planned our Christmas party.

We are pleased you enjoyed your time with family over the holiday and we can't wait to welcome you back again.

With hospitality,

Addie Stambaugh
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 18, 2018

We had a very unusual experience of one of the elevators breaking down during our stay. We were only in the broken down elevator for a short time as the staff went above and beyond to get us out safety. Upon check out, I discussed the situation with Ellie, who dealt with it perfectly. She was very understanding about our concern and immediately brought it up to her General Manager, who then accommodated us with points for the inconvenience. This will be my first choice when ever I stay in Augusta again!

Date of stay: November 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank Connector24741475676
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AddieS51, General Manager at Homewood Suites by Hilton Augusta, responded to this reviewResponded November 23, 2018

Connector2471475676,

Thank you for your visit to The Homewood Suites in Augusta.

I am pleased to hear you enjoyed your experience with Ellie, an outstanding future hospitality leader.

We hope to host you again in the future.

With hospitality,

Addie Stambaugh
General Manager

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Reviewed November 16, 2018 via mobile

The staff are certainly above par. Always greeting you with a smile and making you feel welcome. The rooms are nice and fairly quiet, always clean. Breakfast in the morning and evening snacks are good and delicious.

Date of stay: November 2018
Trip type: Travelled on business
2  Thank TCPDump
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AddieS51, General Manager at Homewood Suites by Hilton Augusta, responded to this reviewResponded November 17, 2018

TCPDump,

Thank you for visiting the Homewood Suites and mentioning our above par staff.

We are proud to work together as a team to get to know our guests and provide a clean and inviting atmosphere.

We look forward to hosting you again.

With hospitality,

Addie Stambaugh
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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