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“Faded charm in one of the remote places in the world”
Review of The Consulate

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The Consulate
Ranked #2 of 3 Hotels in Jamestown
Reviewed 18 January 2010

The hotel has had mixed fortunes over many years but Hazel, the new owner, has given it a very happy smile. She has set to with enthusiasm and energy and is gradually restoring it to a splendour which befits its location in a beautiful, unspoilt, Georgian street. The rooms boast luxurious bedlinen and towels and good views down the main street. The restaurant is a great venue for breakfast and evening meals. The function suite provided a lovely evening ofr an 80th birthday. The new snack bar provides good food for residents and locals alike. Sit here to soak up the atmosphere and meet the Saints. The best way to wind down an evening? Sit on the balcony and overlook the main street in peace and quiet.

  • Stayed: December 2009, travelled as a couple
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1  Thank grannypatYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (38)
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28 - 34 of 38 reviews

Reviewed 1 January 2010

This hotel is getting better month by month as new items arrive from the mainland. The accommodation is a bit basic in some rooms but overall you can see the owner is developing the venue and style of the hotel.
When I was there she had hired a new chief who was reworking a lot of the menus and she was running a few events in the ballroom for everybody to get involved with.
The thing is, this is St Helena... if you want a 5 star hotel, you won't find it on the island and frankly you are coming to the wrong place. Everybody on the island helps each other and the Consulate is one of the focalpoint places in the town.

  • Stayed: November 2009, travelled on business
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3  Thank ScottyBoyRadio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 November 2009

The hotel is located on the main street of this historic town. The current owner took control in December 2008 and has worked to restore it to its former glory.
Breakfast is a buffet served in the restaurant with hot dishes tes and coffee being provided by the friendly waitress staff.Dinner is a silver service 3 course set menu cooked by a highly trained chef and team with alternatives being provided when a dish is not suitable.The quality and presentation of the food is very good. Tea and coffee are provided in one of the two lounges. Packed lunches are available for guests you are out all day if required.In addition there is a cafe which sells simple meals and excellent cakes and pastries.
All rooms have ensuite facilites..
The friendly interest the owner and staff take in their guests makes it a pleasure to return in the evening . The hotel balcony makes a pleasent place for a pre dinner drink.wher a pre dinner drink.
I would have no hesitation about staying at the Consulate if I return to St Helena.

  • Stayed: November 2009, travelled solo
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1  Thank PenguinNrCheltenham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 November 2009

The new owner has invested a lot of money in the hotel (and is continuing to do so) and this shows in the furnishings of the public rooms and the new beds and furniture in the bedrooms. The team are dedicated to making this a high quality hotel and it shows in their care and service given to guests. The breakfasts are very good and although there is a fixed menu evening meal, given the circumstances on St Helena about suipplies this is not surprising and the quality of the food was very good and well presented. I hope to return to St Helena one day and I would stay at the Consulate again.

  • Stayed: November 2009, travelled as a couple
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2  Thank IanDavenham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 October 2009

I have to be upfront and state that I did not actually stay at the Consulate Hotel during our visit to St Helena (1st – 9th August 2009). Instead we opted for homestay at Harris’ Guest House, just down the street from the Consulate. As a family we were well looked after at Harris’ and I can recommend the home cooking, fresh bread and friendly welcome.

We did have the opportunity to visit the Consulate on a number of evenings and have pre-dinner drinks with some of our fellow passengers from the Royal Mail Ship St Helena. The Consulate Hotel has been largely renovated over the past few months and I believe more work is planned. I had the opportunity to tour the establishment with one of the guests and was most impressed with the public areas, upstairs lounges and the front upstairs veranda. I am led to believe the rooms have also been renovated. Whilst I cannot comment on the food we did find it most pleasant to sit in the ‘La Concorde’ Café Restaurant area, just behind the main bar, in the company of our friends, whilst enjoying a cold beer.

Stayed: August 2009, travelled with family
Thank Duncan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 February 2009

Under new ownership since December 2008. All previous comments are obsolete. New owner making great strides, despite continuing obstacles, to make this a first class holiday hideaway. Comfortable rooms both private and public, excellent food (not a wide choice but making the best of available ingredients) well prepared and presented by a staff endeavouring to please.
Hope to return and enjoy the planned future improvements.

Judith Buckley and Alan Smith - Knebworth/Newcastle upon Tyne, UK

  • Stayed: February 2009
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2  Thank HertfordshireGeordie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 February 2009

No more discos. Bar closes promptly and we only heard some noise (in street outside) on Friday/Saturday.
Front room in which we stayed was light ,airy and spacious. Furniture already upgraded and more in the pipeline (or 'containerline' to be more accurate). Floor standing fan was quite sufficient.
Dinner WAS a fixed menu but the chef provided interesting and good food. We chose to eat here having sampled others. Our meal was usually at 7.30pm but we were not rushed in any way.
The cooked breakfast was excellent.
All of the above comments are due to the energy, determination and good taste of the new owner/manager who is transforming this hotel. An asset to the island.
The best way to see the island is a combination of driving and walking. Traffic is not too heavy. Roads are mainly single lane and (very) hilly (you're lucky to reach 3rd gear!) but other drivers are both courteuos and friendly.
A jewel in the Atlantic!
Ann and Richard, Herts UK

  • Stayed: February 2009, travelled with friends
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3  Thank WirebirdAR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about The Consulate

Address: Jamestown, St Helena, Ascension and Tristan da Cunha
Region: St Helena, Ascension and Tristan da Cunha > St Helena Island > Jamestown
Hotel Style:
Ranked #2 of 3 Hotels in Jamestown
Also Known As:
The Consulate Hotel Jamestown
Consulate Hotel Jamestown
The Consulate Jamestown, St Helena, Ascension And Tristan Da Cunha

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