We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (638)
Filter reviews
638 results
Traveller rating
238
239
98
33
30
Traveller type
Time of year
LanguageAll languages
More languages
238
239
98
33
30
Show reviews that mention
All reviewstimeshare exchangethai spasoccer fieldkiddie poolfree shuttlebeautiful groundsla antiguatuk tukstayed here for a weekliving roomwalk into townfront desk stafffull kitchenshuttle servicebottled watervery nice hotelbreakfast buffet
Filter
Updating list...
112 - 117 of 638 reviews
Reviewed August 27, 2016

Resort is good . Room very clean . No free wi fi . Need more activides . Nothing inside to do in resort . Need a least a store inside no souvenirs . Employees and resort need more training . I ask every day for my room and if I was in the hotel. The breakfast need more variety every day was the same.

Room Tip: Rooms to the back have pool and restaurant better than the villas
  • Stayed: August 2016, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Paulino G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarlosRMendizabal, Director de Relaciones con Clientes at Soleil La Antigua, responded to this reviewResponded August 30, 2016

Dear Guest,
Thank you for given us part of your time and let us know about your experience with us during your visit to La Antigua Guatemala. We want to apologize with you for not accomplish your expectations about us, all your suggestions will be taken to improve our services and provide you the service you deserve. For all the Staff of Hotel Soleil La Antigua was a pleasure to be at your service and we hope you can give us another chance to change your opinion about us and create on you only good memories.
Best Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 27, 2016 via mobile

They charge daily for wi-fi. Really? For a such a big hotel they can not offer it to their clients? Big hotel outside the historical center, if you want to stay in their compound, they do offer 2 pools and tennis courts.

Stayed: August 2016, travelled on business
Thank ale g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarlosRMendizabal, Director de Relaciones con Clientes at Soleil La Antigua, responded to this reviewResponded August 30, 2016

Dear Guest,
Thank you for given us part of your time and let us know about your experience with us. For all the Staff of Hotel Soleil La Antigua was a pleasure to be at your service in this opportunity. All your suggestions will be taken to give you the service you deserve. We hope to see you in a near future in this your home in Guatemala.
Best Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 21, 2016 via mobile

An amazing history. Stunning architecture. The city is bustling with tourists from all over the world. Great shopping and restaurants. Make sure you exchange your currency at a reputable money exchange

Stayed: August 2016, travelled solo
Thank Rja1959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarlosRMendizabal, Director de Relaciones con Clientes at Soleil La Antigua, responded to this reviewResponded August 24, 2016

Dear Guest,

Thank you for given us part of your time and let us know about your experience with us during your visit to La Antigua Guatemala. For all the Staff of Hotel Soleil La Antigua was a pleasure to be at your service. Now you know you have a home in Guatemala. Hope to see you in a near future.
Best Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 11, 2016 via mobile

We stayed here for a week in June and a had a wonderful stay.
Staff was always pleasant and helpful with anything we needed. Free shuttle Transportation to/from downtown Antigua/parque central was great! The staff at Cova were phenomenal in putting our tours together and gave us great advice. The hotel is clean, beds were comfortable, breakfast was great-our housekeeper Sandra was the best! Would definitely stay here again.

Stayed: June 2016, travelled with family
Thank Primavera95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarlosRMendizabal, Director de Relaciones con Clientes at Soleil La Antigua, responded to this reviewResponded August 14, 2016

Dear Guest,

Thank you for given us part of your time and let us know about your experience with us. For all the Staff of Hotel Soleil Antigua was a pleasure to be at your service in this opportunity. We hope can see you in a near future in this your home in La Antigua Guatemala and continue making in you only good memories.
Best Regards,

Carlos Mendizabal

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 29, 2016 via mobile

Can't seriously believe that in 2016 any hotel would charge for Wi-Fi. It is five dollars a day per device for Wi-Fi. Not per room, per device!
Otherwise the hotel is lovely. There are two pools, gorgeous gardens, and the rooms are very clean. The linens are top-quality and the beds are very comfortable. The restaurant was a bit pricey but expected at this level of hotel. Very safe location with safe parking and good security.
Front desk ladies were very helpful. Gentleman at the tourist information was great.

Stayed: July 2016, travelled with family
Thank NinaB3895
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarlosRMendizabal, Director de Relaciones con Clientes at Soleil La Antigua, responded to this reviewResponded July 31, 2016

Dear Guest,

Thank you for your comment. For all the Staff of Hotel Soleil Antigua was a pleasure to be at your service during your visit to the city of La Antigua Guatemala. We also want to let you know that all your suggestions will be taking on note to give you the service you deserve in a next opportunity. Sorry for the little things that changed your experience. We hope can see you in a near future and can create on you only good memories. This always will be your home.
Best Regards,

Carlos Mendizabal

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews