I rate this hotel low because of the poor services and rooms. When we arrived we asked the desk for two keys but were told we could only have one because they had a 24-hour receptionist to let us in the hotel and our rooms if necessary. The first night our kids were out late and when my wife and I arrived we could not get into the hotel and spent two hours waiting on the street till our kids came back and let us in.
The sink and toilet were clogged and there was no one available to fix it. The rooms have no privacy at all as all the windows face the courtyard and because of the hot weather it was very stuffy in our rooms with the windows closed. The grounds were nice but all in all I don't recommend the hotel and would suggest another hotel in Antigua.
- Free Wifi
- Breakfast included