We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

“Beautiful Place” 5 of 5 bubbles
Review of Palacio de Dona Leonor

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Palacio de Dona Leonor
Ranked #33 of 81 Hotels in Antigua
Texas
Level Contributor
127 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
“Beautiful Place”
5 of 5 bubbles Reviewed 16 February 2012

Every room at the Leonor is a jewel. All are done in antiques and art, with different paint jobs and design. I like all of them. The best thing about the hotel is the breakfasts. Everything is delicious with elegant service, seating inside and also out in the patio, emellished with little edible flowers. Great coffee. Beautiful hot tub, but alas it was not working.

Room Tip: In May it can be warm. As for a fan, or bring one.
See more room tips
  • Stayed February 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PurplePaloma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

157 reviews from our community

Traveller rating
    118
    26
    8
    3
    2
See reviews for
37
61
10
6
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Florida
Level Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 17 January 2012

The property is stunning - as well as convenient to excellent restaurants - the staff was extremely helpful and the gardener is a treasure. Yes, the gardener who takes extreme pride in his orchids and tropical plants - it was an honor to meet such a talented person. The property has sister hotels in Guatemala and will discount if staying at another of their properties.

Room Tip: all rooms were beautiful - the rooms facing the road were quite.
See more room tips
  • Stayed November 2011, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank 2Cycle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
london
Level Contributor
59 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 bubbles Reviewed 6 January 2012

Without doubt the rooms are exceptionally well decorated, and the quality of interior design was superb. However, great decor isn't enough to have a great hotel.

We stayed for four nights, in two of the master suites (Dona Leonor and Don Pedro), and we loved our rooms. However, the service was patchy at best, and there is much that could be done to improve the client experience.

What was missing -
- a do not disturb sign
- a mini bar
- some way of making coffee or tea in the room
- a bar that was open past nine pm if no mini bar in the room
- some assistance in explaining the hotel amenities (there was nothing in the room, and we found the pool by accident)
- proper wifi - it was very sporadic and weak, and for $300 they could easily by a router booster

and what was inconsistent/poor service
- we had turn down two nights out of four, no idea why? we were out every night for dinner
- the maids sometimes replenished the supplies, and sometimes not, so we had no shampoo one day
- our bathroom was not properly cleaned when we arrived (there were several blonde hairs in the bath)
- the fixed showerhead did not work, as had not been maintained, and therefore you had to rely on holding the loose showerhead

We decided not to eat in the restaurant as there was rarely many customers, and the prices felt high relative to what was on offer a few steps out of the front door.

Also the rooms are not all great. many of the rooms have their only window into the internal courtyard, which passersby can look into. The Dona Leonor suite has two windows into a neighbouring wall, and a set of glass doors out on to the managers accommodation patio (with the kitty litter). The rooms to the front of the building are best, as most have small juliet balconies.

All in all a lovely building, beautifully decorated, but i left with the impression that the hotel was run by an interior decorator not a hotelier. This could be a wonderful hotel, but the service needs to be an order of magnitude better (particularly given the price tag of $350+ per night)

Room Tip: Request a room to the front of the building. if a suite, would recommend don pedro
See more room tips
  • Stayed January 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank freddagg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
66 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed 2 October 2011

If you wish to be right in the middle of town and walk to all the best resturants and shops...STAY HERE! Cabs right around the corner...you can walk stumble or crawl to the best eateries in town from the front door! Central park with the catherdral right around the corner along with the historic government buildings, ATM's, coffee shops and anything you need. Rooms are extremely clean and nice. Conde Neste has this place listed! Stay in the back or sides off the street or you will awaken to the rattling of vehicles early in the morning! If you are a tea freak this hotel will blow your mind!

Room Tip: Back or side rooms.
See more room tips
  • Stayed October 2011, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank GPSMike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 31 August 2011

With everything from the fabulous linens to the detailed, customized martini list, this hotel has flare that will attract even the most critical international traveler. The location, right next the main plaza in Antigua is unbeatable. I highly recommend this hotel to anyone who wants to get a true feeling for colonial Antigua.

  • Stayed August 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank JosieThomps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guatemala City, Guatemala
Level Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 27 August 2011

As the President of the American Society of Guatemala, I've stayed at this property twice while organizing events. The property itself is small but very beautiful (Approximately 12 rooms). The owner and staff are very nice and the rooms are very well decorated. It is located only 1/2 a block from the main plaza in Antigua. We've had some issues with the restaurant but I feel those things are being worked out.

  • Stayed August 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Totallynorton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amsterdam, The Netherlands
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 25 August 2011

Amazing place, the architecture alone is worth seeing, the history, every detail is exquisite, the service is extraordinary and the restaurant is absolutely one of the best in the world.
This is the place for a proposal for a honey moon or a business meeting. Elegant and fantastic.

Room Tip: just ask them for the type of experience you are looking for and first or second level. Upstairs I l...
See more room tips
  • Stayed July 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Joseph R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Antigua hotels
0.2 km away
Hotel la Catedral
Hotel la Catedral
#12 of 81 in Antigua
4.5 of 5 bubbles 251 reviews
0.3 km away
El Convento Boutique Hotel
0.8 km away
Hotel Cirilo
Hotel Cirilo
#3 of 81 in Antigua
5.0 of 5 bubbles 388 reviews
Show Prices
Show Prices
Show Prices
23.0 km away
Casa Santo Domingo
Casa Santo Domingo
#6 of 81 in Antigua
4.5 of 5 bubbles 1,126 reviews
0.0 km away
D'Leyenda Hotel
D'Leyenda Hotel
#18 of 81 in Antigua
4.5 of 5 bubbles 414 reviews
0.5 km away
Porta Hotel Antigua
Porta Hotel Antigua
#2 of 81 in Antigua
4.5 of 5 bubbles 781 reviews
Show Prices
Show Prices
Show Prices

Been to Palacio de Dona Leonor? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Palacio de Dona Leonor

Property: Palacio de Dona Leonor
Address: 4a Calle Oriente # 8, Antigua 03001, Guatemala
Phone Number:
Region: Guatemala > Sacatepequez Department > Antigua
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#18 Romantic Hotel in Antigua
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Palacio de Dona Leonor 3.5*
Number of rooms: 12
Official Description (provided by the hotel):
Luxury boutique hotel in Antigua Guatemala. Experience the history of Antigua Guatemala in one place. Travel 500 years in the past and enjoy the decor and details of each room, which are named after the characters of the conquest of Guatemala. If you are looking for quality and excellent service, we recommend you this magical hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, TravelClick, Agoda and Travelocity.ca so you can book your Palacio de Dona Leonor reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Palacio De Dona Leonor Hotel Antigua

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing