Worst apartment and host I have ever had.
Listing says the apartment is on the 1st floor. The reality was that the apartment is on the 3rd floor. The staircase is a complete health and safety hazard and could easily result in death if a small child was to fall through all the gaps in the bannisters.
Check in host was late (she did not arrive until 2.15pm) and then proceeded to talk to her friends in the shop rather than apologise for being late and showing us to the apartment.
The bedrooms were small and pokey and had no air conditioning and incredibly small windows that provided no ventilation.
It was INCREDIBLY noisy until 2am every morning and having the windows open made it impossible to sleep.
In addition to the above, when we arrived the following was also not in order:-
- No complimentary welcome basket provided
- No toiletries provided
- No washing powder for the washing machine provided
- No spices provided
- No dish cloths provided
- No bath mat provided
- bathroom door of the only bathroom was broken
- electric socket and wires in main bedroom was hanging out of wall - complete health hazard
I would NEVER recommend this apartment to anyone - it ruined our holiday and my mother is still suffering with SEVERE knee pain over 1 week after our stay because of the additional stairs she had to climb due to the incorrect listing.
Host was not helpful. He begrudgingly gave us 1 night's free accommodation and we had to push him to give us a complimentary dinner (only 250 HKR by the way which did not even cover the cost of the meal). He also offered us 40% discount on our next stay which is worthless as we would NEVER stay here again.
He BEGGED me to give a good review despite all the above, as it is the start of the season and he would suffer from a bad review. Unfortunately, the reality is that this apartment deserves zero stars.