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“Absolutley Wonderful”

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Hilton Imperial Dubrovnik
Ranked #6 of 68 Hotels in Dubrovnik
Certificate of Excellence
Reviewed 23 February 2012

The staff, the accomodations and the food. Abolsutely wonderful. No wonder they have won so many customer service awards. Put it on your list - It will make your Croatian trip even more enjoyable!

Room Tip: Hilton Honors Floor Staff were wonderful - The balcony views were spectacular
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  • Stayed: May 2011, travelled as a couple
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1  Thank Mike G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vmargaretic, Public Relations Manager at Hilton Imperial Dubrovnik, responded to this reviewResponded 26 March 2012

Thank you for sharing your experience at the Hilton Imperial hotel!
First of all thank you for your appreciation of our hotel and for taking the time to prepare this review. I was glad to read that you enjoyed the stay at our hotel and the benefits of a Hilton Honors floor!

Thank you once again for choosing Hilton Imperial Dubrovnik and look forward to welcoming you again!

Kind regards,

Vlaho Margaretic
PR Manager
Hilton Imperial Dubrovnik

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2,229 - 2,235 of 3,166 reviews

Reviewed 20 February 2012

Stayed 2 nights in Feb winter off season but Hotel is gorgeous and staff look after you
Perfect for ambling round the old town and enjoying the history
Gets my recommendation for April/October before or after the hoardes for aslightly longer break

Room Tip: Side view get morning sun also Rm 238 was VAST by every day standards
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  • Stayed: February 2012, travelled as a couple
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2  Thank Burley53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vmargaretic, Public Relations Manager at Hilton Imperial Dubrovnik, responded to this reviewResponded 26 March 2012

Thank you very much for sharing your feedback. I am delighted to receive your kind comments.
It is indeed a pleasure for me to note that you enjoy the Hilton Imperial experience and that you are happy with the hotel ambiance and the services offered.
Once again, thank you for your visit and I look forward to the pleasure of welcoming you back for another visit!

Kind regards,

Vlaho Margaretic
PR Manager
Hilton Imperial Dubrovnik

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 February 2012

The weather was against us when we went to Dubrovnik but the warm welcome from wonderful Guest Relations Manager Martina soon made us forget our dripping coats and umbrellas. The beautifully restored building stands within a couple of hundred yards stroll of the walled city and has the best location of any other hotel in Dubrovnik, by a mile - literally! Our room, booked through www.hilton.com direct, was some 30 square metres in size and the bathroom was the size of many hotel rooms we hav stayed in. The hotel and whole area were extremely quiet due to the timing of our visit but this only enhanced the experience of the Hilton - probably the best Hilton we have ever stayed in. The staff, especially the aforementioned Martina and Igor in the bar / restaurant really went out of their way to make us feel welcome, valued and just plain special. This is not a cheap hotel by any means but it thoroughly deserves its five stars with great food and drink complementing the excellent service levels. As the hotel was so quiet, the dining room was only in use for breakfast (a right royal feast to set you up for a day of walking) which was a shame as eating in the bar area at full a la carte prices was not for us on more an one occasion. However, there are lots of restaurants around the hotel, even in February. The only other problems we encountered we're a cold swimming pool area and freezing cold water in the pool. Our questionnaire response emailed to the hotel was responded to within 48 hours. We SHALL return here for sure!

  • Stayed: February 2012
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4  Thank Johnnyh591
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vmargaretic, Public Relations Manager at Hilton Imperial Dubrovnik, responded to this reviewResponded 26 March 2012

I would like to thank you for letting others know of your wonderful experience at the Hilton Imperial Dubrovnik. We are very proud to read that our friendly and efficient team treated you with utmost care. Martina and Igor are delighted you recognized their efforts, as their goal is to provide the best customer service at all times. Thank you for complementing our room facilities and renowned Hilton breakfast. All guest feedback is extremely important to us, as it is only through constructive criticism that we are able to assess and continuously improve the service standards, which we strive to achieve. Once more, thank you for all your comments.
Looking forward to welcoming you again in our hotel!

Vlaho Margaretic
PR Manager
Hilton Imperial Dubrovnik

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Reviewed 17 February 2012

Everything was fantastic about this hotel. my partner and i were greeted warmly and the receptionist even phoned us after we got to our room to check everything was to our liking - which it was! our room was a good size and had a splendid view of the old town.

breakfast was brilliant with various dishes available. you could order from the a la carte menu for dishes such as eggs benedict or there was a hot and cold buffet with lots of choice. Chinese breakfast was even available.

location is 2 seconds away from the old town. there is also a small pool and.gym area to relax in. very nice stay!

  • Stayed: February 2012
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1  Thank Jarr_mich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vmargaretic, Public Relations Manager at Hilton Imperial Dubrovnik, responded to this reviewResponded 26 March 2012

Thank you for you stay at Hilton Imperial Dubrovnik, and for taking the time to give us your valuable feedback on the hotel facilities and service provided by the Team.
I was delighted to read your very kind comments, and I am very pleased you had a nice stay. Our aim is to ensure high guests satisfaction. Therefore I’m pleased you remained satisfied with our location, room quality and renowned Hilton breakfast. Acknowledgements such as yours are of great motivation to us.
I would like to express my gratitude for your feedback, and wish to welcome you back to the Hilton Imperial in the near future.

Vlaho Margaretic
PR Manager
Hilton Imperial Dubrovnik

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Reviewed 8 February 2012

Manager met very friendly, room was excellent , hotel stiffs were very nice so you could feel yourself like in family!! Great breakfast tasty snacks and amathing kitchen!!! 5 stars:)

Room Tip: Storms sometimes are very loud you can hear at night better ask stuffs to take out chairs from balco...
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  • Stayed: February 2012, travelled as a couple
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2  Thank MariasAntuanetta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vmargaretic, Public Relations Manager at Hilton Imperial Dubrovnik, responded to this reviewResponded 26 March 2012

Thank you for choosing Hilton Imperial for your stay in Dubrovnik and for your kind comments.
I am happy to hear you have enjoyed your stay with us, and we are looking forward to welcoming you back to Hilton Imperial in the near future.

Vlaho Margaretic
PR Manager
Hilton Imperial Dubrovnik

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 February 2012

A warm professional welcome, spacious and luxurious rooms, excellent food ...well it is a Hilton.

But, why oh why - in an international chain keen to attract business and conference trade, or the modern iPad-equipped tourist - the outrageously high rip-off prices for room internet access, nearly 8 euros for 60 minutes! And, the bar bill for that post-conference session G&T will make your eyes water...

  • Stayed: October 2011, travelled on business
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3  Thank Aval
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vmargaretic, Public Relations Manager at Hilton Imperial Dubrovnik, responded to this reviewResponded 13 February 2012

I would like to thank you for your review. We take all feedback seriously, and sincerely regret that some of our pricing did not meet your expectations. We are constantly trying to improve our offering in order to create additional value for our guests. I look forward to personally welcoming you back to the Hilton Imperial in Dubrovnik.

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Reviewed 6 February 2012

The renovation on this hotel is outstanding. While the Hilton may be an international chain, this hotel had all the charm and feel of an old world classic. Arriving at this Grand Dame of a hotel, one could instantly feel like they were transported back in time to the golden age of hotels.

The staff was attentive without being overbearing. If you wished to carry on a conversation, they were a wealth of information, not only of the area, but the history of the region, again adding that personal touch that is sometimes missing in the cookie cutter mass of hotels nowadays.

The room was outstanding and very inviting. The club was superb. Sitting on the club terrace having a coffee and pastry was a great way to either start or end the day.

One of the HUGE advantages for this hotel is the proximity to the Old Town gate. You could leave the hotel and in a minute or two be entering the walled city. I guess the only way to feel more part of the city would for you to stay in a private home inside the walls.

This hotel.. like the title says.. is a GEM!!!

Room Tip: Do stay on the club level... the terrace for drinks provides for spectacular views!!
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  • Stayed: June 2011, travelled as a couple
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3  Thank tfedor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Imperial Dubrovnik

Address: Marijana Blazica 2, Dubrovnik 20000, Croatia
Phone Number:
Region: Croatia > Dalmatia > Dubrovnik-Neretva County > Dubrovnik
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Dubrovnik
#3 Business Hotel in Dubrovnik
#4 Family Hotel in Dubrovnik
#5 Spa Hotel in Dubrovnik
#6 Luxury Hotel in Dubrovnik
Price Range: $202 - $729 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Imperial Dubrovnik 5*
Number of rooms: 147
Official Description (provided by the hotel):
Dominating the area of approach to the Dubrovnik old city, the hotel overlooks the ancient walls and historic red roof tops of the cities palaces. On the four floors in both buildings this historic boutique hotel offers a wide choice of rooms of different size and shapes, following the historic architecture of the former hotel. All 147 air-conditioned rooms, are characterized by a Mediterranean touch that features a combination of modern technology and traditional charm. •Located on the doorstep of Dubrovnik's historic Old town•Historic Dubrovnik hotel - delivering hospitality service since 1897•147 luxurious appointed rooms with Mediterranean touch•Executive Lounge on the third floor with terrace - spectacular views over the Old town and Adriatic sea•Renowned Restaurant Porat - ultimate dining experience•The Lobby Bar, The Lounge Bar•Fully equipped Health Club - indoor swimming pool, sauna, steam bath and gym ... more   less 
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Also Known As:
Hilton Imperial Dubrovnik Hotel Dubrovnik
Hilton International Dubrovnik
Hilton Dubrovnik
Dubrovnik Hilton

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