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All reviews sea view private beach nice beach nice cafe breakfast variety nice view mediterranean sea busy road nice room egypt seaside relaxation
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22 - 27 of 350 reviews
Reviewed August 7, 2018 via mobile

We spent 3 nights there it was very nice and really I want to thank Ahmed and Hend From the Front Desk as they helped me in upgrading my room they were friendly Thanks for them and Thanks for the whole team we really enjoyed staying there.

Stayed: August 2018, travelled with family
Thank Mina N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 31, 2018 via mobile

We stayed there for 3 nights, what they need the most is an intensive training for their staff in customer service & customer satisfaction, check in wasn't organized at all, we entered our room by 4:00 pm !!!
Pools size is small, breakfast hall is very noisy and small too, I definitly don't recommend it to any one.

Stayed: July 2018, travelled with friends
1  Thank Mona H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 18, 2018 via mobile

I stayed in this hotel , I will begin by saying that my reservation was canceled because they don't take Amex, I don't know why they didn't notify me immediately by calllong my family members in Egypt , but they emailed me, and I don't think people in Egypt really read their emails . They accommodated me for 2 nights and I wanted 3 like the original reservation. They said they will do their best . Miranda the manager for reservations never gave me a straight answer always beating around the bust . Until I confronted her and told her I'm traveling with my elderly mother and aunt and my kids , she said ok then you check out a day early . Which really pissed me off.
I had a ride planned and planning to do more stuff but my vacation was ruined . They tried to upgrade me to this suite which is all
The way at the other end of the resort , hard for elderly people to keep going in and out.
Then comes the service ....housekeeping .... the worst in the world .It takes them forever to do anything .Took me 4 phone calls and 2 hours and I had to express dissatisfaction then the night manager called me and expressed that he was sorry . No hairdryer in this supposedly VIP suite , manager said only room with no hairdryer . I have to call over and over for everything .
I asked the manager if they have any other locations , they said ont Egypt , no wonder , nobody would put up
With horrible service but Egypt . The view and location are the only thing going for this place . So if you don't mind the aggravation , go for it . As far as I'm concerned , I read most of the reviews and they really are not so true . They were hyped up . My opinion
Always stay in a chain hotel available all over the world.
Local companies are not reliable . I am
So unhappy .

Stayed: July 2018, travelled with family
3  Thank Marthahall R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 1, 2018 via mobile

It was a nice day on the beach .. We selected this hotel especially due to its nice beach as the beaches in Alexandria are very crowded .. Otherwise every thing was normal and unimpressive as the rate was high for a day use . But I think that a residence in a room is very good idea and one of my plans as the view of the rooms is very spectacular

Stayed: June 2018, travelled with friends
2  Thank elshebly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 29, 2018 via mobile

It was good day about.. it’s very close to sea which is the best , the sea is not clean , pool is good , we didn’t experienced food or rooms .. day use suppose to be cabin included like the most of the good hotels

Stayed: June 2018, travelled with friends
Thank keshtawy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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