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All reviews sea view family room kids area duty manager view room location is great nice hotel sea front shuttle bus house keeping stanley bridge clean rooms nice view open buffet private beach junior suite nice pool
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Reviewed November 6, 2017 via mobile

Although we paid a lot of money to stay for 2 nights but it was such a waste.
Long check in, uncomfortable beds and pillows, small tv screens , there was dinner buffet with show , the food was bad , but the show ok .
Surprisingly the breakfast was excellent, with many varieties.

Stayed: November 2017, travelled with family
Thank Cruiser739709
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Managemen... T, Guest Relations Manager at TOLIP Hotel Alexandria, responded to this reviewResponded November 8, 2017


Dear Guest,
Thank you for your review and for choosing TOLIP Royal Hotel. It was a pleasure to have you as our guests at TOLIP Royal Hotel, we are sorry to hear that your experience on this occasion was not up to your expectations. Please rest assured that your comments are very valuable to us and we will work towards improving our products and services.
Dear guest, we hope that any inconvenience could had happen during your last stay with us didn't affect your confident in TOLIP Royal Alexandria.
If you wish to discuss your comments in further details, please feel free to email me directly at grm@tolipalexandria.com

Thank you for your time and we sincerely apologies for any inconvenience caused.
Best Regards,
Hotel Administration.


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 25, 2017 via mobile

Very good hospitality shown from staff.
Hotel reception is excellent
Double room is wide and well spaced. The furniture is not bad. The worst thing i experienced was the AC, not working properly, couldn't sleep well first night, AC control unit is switching between modes except cooling! AC was an unknown brand, not Carrier or Sharp or GE or any other efficient brand. The same was for the minibar, producing high heat outside, baerly cools inside!
Mineral watter bottles in room were not marked as compliment although they are.
Breakfast was awesome, rich variety of different foods for healthy and normal people.
I find that Cost was too much for a city view room bed and breakfast only (850 EGP/night)

Stayed: October 2017, travelled on business
1  Thank 634michels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Managemen... T, Guest Relations Manager at TOLIP Hotel Alexandria, responded to this reviewResponded October 27, 2017

Dear Mr. Micheal,
Thank you for your review and for choosing TOLIP Royal Hotel.
It was a pleasure to have you as our guests at TOLIP Royal Hotel, we are sorry to hear that your experience on this occasion was not up to your expectations.
Please rest assured that your comments are very important to us and we will work towards improving our products and services.
Dear guest, we hope that any inconvenience could had happen during your last stay with us didn't affect your confident in TOLIP Royal Alexandria.

Your compliments are very much appreciated and we look forward to your return visit.

Best Regards,
Hotel Administration.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 10, 2017

Hotel doesn't worth the money you pay,very noisy,modest rooms,unfriendly ,they have no idea about tourism
I think the staff is from army soldiers!
They don't know the word hospitality
Anyway you will find much better hotels cheaper too

Room Tip: They do weddings parties on open air yard with very loud speakers stay to early morning of second day!No sleep!! Plus,Enjoy!,
  • Stayed: September 2017, travelled with family
    • Value
    • Cleanliness
    • Service
3  Thank skhalill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 3, 2017

It would be a great idea if you Work on the many errors in the bathroom, regarding safety. some say get a lawyer and sue the hotel. I wood but I didn't have time! I am a designer and did alot of designs to many companies, and I know what is wrong, but you can fix them allover the hotel to avoid problems in the future.

Stayed: September 2017, travelled with family
Review collected in partnership with this hotel
2  Thank abdelkadera477
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Managemen... T, Guest Relations Manager at TOLIP Hotel Alexandria, responded to this reviewResponded October 11, 2017

Dear Mr. Abd Elkader,
Thank you for your review and for choosing TOLIP Royal Hotel.
It was a pleasure to have you as our guests at TOLIP Royal Hotel, we are sorry to hear that your experience on this occasion was not up to your expectations.
we hope that any inconvenience could had happen during your last stay with us didn't affect your confident in TOLIP Royal Alexandria.
Thank you for your time and we sincerely apologies for any inconvenience caused.
Best Regards,
Hotel Administration.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 30, 2017 via mobile

It was a wonderful journey for me and my friends we enjoyed every corner in this hotel so many places and activities to do, the animation group was amazing so friendly staff a very good bar service, this was the first and won't be the last

Stayed: September 2017, travelled with friends
Thank Abdullah A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Managemen... T, Guest Relations Manager at TOLIP Hotel Alexandria, responded to this reviewResponded October 1, 2017

Dear Mr. AbduAllah,
Thank you for your review and for choosing TOLIP Royal Hotel.
Pleased to hear that you enjoyed your stay with us and we are looking forward to having you again as our guest soon.
Best Regards,
Hotel Administration.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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