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All reviews sea view family room kids area duty manager view room location is great shuttle bus nice hotel house keeping stanley bridge clean rooms private beach nice view open buffet junior suite enjoyed my stay mediterranean sea
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Reviewed August 12, 2018 via mobile

Hotel is all but well maintained - not acient old but at least 20 years old

Not all rooms have sea view yet some of them get a partial from the balcony

staff were relevently nice but again not a 4 stars staff for sure

Breakfast was not bad but no delcisous

Location is the best thing though in the middle of alexandria

Company paid for the trip but i can say its not that cheap and definetly it doesnt worth the money paid for it

Stayed: August 2018, travelled on business
Thank izohdy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 9, 2018 via mobile

Please don't go here. Rooms are very dirty, flies everywhere and extremely noisy. AC is hardly working. We tried the Italian restaurant and the Calzone pizza was cold inside which means that it comes from the microwave. So you serve your supermarkt food, please make sure that it is completely hot. That should not too complecated. They have an original pizza oven but I believe it has ever been used. The bar is a complete joke and the Lebanese restaurant it just as bad. The conciërge does not speak two words English. We needed a USB cable... It was absolutely impossible to get any suggestion where to buy it. In Egypt this might be a 5* hotel. In de rest of the entire world, a 2* hotel if you are being nice. What a complete disaster!!!

Stayed: August 2018, travelled on business
1  Thank hendrolp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 7, 2018

If I report issues, you promise to address them, then I return to only ONE thing sort of fixed and the rest is the same!! Why did you waste my time in the first place?! Your staff were nice but it should be mentioned that this isn’t for foreigners, we both felt more uncomfortable inside your hotel than even walking in the street. Horrible experience in both your hotels. Big mistake staying with you and certainly will not happen again.

Stayed: July 2018, travelled with family
Review collected in partnership with this hotel
1  Thank globetrotters2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 7, 2018 via mobile

This hotel is priced at a 5 star but is worse than a hostel. The checking took over 45 minutes because they cant figure anything out. The room had garbage still on the floor and the sink/shower were not working. This is not what you expect after paying the amount of money it costs. I would highly recommend staying at any other location.

Stayed: August 2018, travelled solo
1  Thank Mick E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 6, 2018

Great Hotel, has a wonderful place in the mid Alexandria from which you can move freely uptown and downtown it is located near Stanley Bridge
clean rooms but the view from room wasn't so good the Pool is very small
Reception staff is very bad not cooperative no one respond to calls unless you try to call them many times !! so frustrating
breakfast is SUPER also there is four main restaurants Italian, Egyptian, Lebanese and Seafood they were all SUPER
The Beach is far from the hotel there is shuttle every one hour to go there
the beach is very small water wasn't clean , didn't like the beach

  • Stayed: August 2018, travelled as a couple
    • Sleep Quality
    • Service
Thank Mahmoud A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Managemen... T, Guest Relations Manager at TOLIP Hotel Alexandria, responded to this reviewResponded August 30, 2018

Dear Guest,
Thank you for choosing TOLIP Royal Hotel and for sharing your feedback.
We pleased that you had an outstanding business stay with us. It is amazing to hear that you were impressed with our spacious rooms, great service, and the services of our team. We will certainly pass on your kind comments to the team as we sure they will appreciate it as much as we do.
We hope to have the opportunity to welcome you again in the future.

Best Regards,
Hotel Administration.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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